Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Nice hotel

Posted Sep 18, 2016
Breakfast was poor and dining room is small ans poorly laid out.
3 out of 5
by A verified traveler

"Hampton" in name, certainly NOT in service!

Posted Aug 15, 2016 on Hotels
Stayed here several times. The past couple of times, issues, issues. I don't know if there's new front desk staff here, but this stay was the most unpleasant thus far. Front desk staff was less than helpful and seemed annoyed I requested assistance. Several phone calls to the front desk and NOBODY ever answered. ANY of the times I tried to contact them. I thought something happened. But after trekking down 3 flights of stairs (no elevator!) and to the front desk, my concern was unwarranted. There they were; white fm middle aged blond and younger, late 20's - early 30's, African-American fm . . .just choosing not to answer the phone! (I rang the front desk from my cell phone while standing there and had my friend (still in our room) ring it as well. IT RANG! This was not only unprofessional, but extremely rude. No excuse for this. If you don't like being in the hospitality industry, dealing with people/guests, find a new profession and allow someone your position who WANTS it. Ironically after this, my room key didn't work again during the duration of my stay.EVERY day I had to trek all the way down the stairs, from the last building and too the front desk for re-keying. No explanation, no apology, no sincerity, just a fake smile that spoke volumes. Too disappointed in the service this stay to ever return. (Note: Housekeeping and breakfast staff was great! Should consider placing them at the front desk.)
2 out of 5
by A verified traveler

Bad

Posted Aug 12, 2016
Pros: Noise
Cons: Burn it down
It is old, and dirty. and it's not as nice as the other hotels near it
3 out of 5
by A verified traveler

Not what I expected

Posted Aug 7, 2016 on Hotels
This was not a typical Hampton Inn. It's an old Motel 6/ Best Western that has new carpet & paint with a Hampton Inn sign. You enter the room from the exterior of the building, the beds are small & uncomfortable, & the bathroom was extremely small. They did have the standard Hampton Inn breakfast that I love.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 5, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Jul 28, 2016 on Hotels
SLEPT WELL AND OUT IN AM
5 out of 5
by Steven

This traveler left a rating score only Posted Jul 28, 2016 on Hotels
3 out of 5
by Cindy from The Villages

Overnight Stay

Posted Jul 27, 2016 on Hotels
This hotel is right off 24 so very convenient while traveling. There were a few shops that you could walk to after being in a car all day. There complimentary breakfast was a little better than most.
5 out of 5
by Tracee

This traveler left a rating score only Posted Jul 26, 2016 on Hotels
4 out of 5
by A verified traveler from Orlando, Florida

What a find!

Posted Jul 23, 2016
I was a little concerned when I pulled up to the hotel and saw that all of the rooms had exterior openings. However, this hotel was a real gem. Lots of amenities in the rooms. Lots of upgrades. A super comfortable bed! This is a great place to stay between Chattanooga and Atlanta!