Family Room | Down comforters, in-room safe, desk, iron/ironing board

Reviews of Hotel Nova

3 out of 5
Hotel Nova
Nieuwezijds Voorburgwal 276, Amsterdam

Reviews

8.0

Very Good

Rating 10 - Excellent. 276 out of 969 reviews" "
Rating 8 - Good. 455 out of 969 reviews" "
Rating 6 - Okay. 167 out of 969 reviews" "
Rating 4 - Poor. 41 out of 969 reviews" "
Rating 2 - Terrible. 30 out of 969 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sandip

Stayed 1 night in Apr 2024

2/10 Terrible

Laura

Traveled with family
The property had black mold and the air conditioner didn’t not work. It was 26 degrees outside. The management didn’t care.
Stayed 1 night in Jan 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close for walking everywhere! Couple of museums 10 min walk away, red light around 15 min walk. Lots of shopping and dining options around. Great and affordable base camp for your weekend out!
Stayed 1 night in Jan 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance from the train station. Clean, quiet room. Perfect for solo travellers!
Stayed 1 night in Dec 2023

8/10 Good

Thais

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Ananda Kumar, Saratoga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location in city center and walkable to Dam Square. Very good breakfast and friendly staff.
Stayed 3 nights in Dec 2023

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORTH HOTEL EVER!!!
Absolutely horrible place to stay I would never stay here again. MANAGER IS RUDE AND JUST DONT WANNA KNOW WHEN YOU COME TO HIM WITH A ISSUE. my partner woke up coughing and sneezing because the room was sooo cold I could t believe I paid 150 a night to be cold absolutely shocking place I definitely wouldn’t recommend staying here it’s the worst place I’ve ever stayed in Amsterdam and this is maybe my 20th time coming here I love this place. I would recommend the inntel hotel lovely staff very clean very helpful ( AVOID THIS HOTEL AT ALL COST )
Stayed 1 night in Dec 2023

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

YUNGAN

Stayed 1 night in Dec 2023

6/10 Okay

Bobbie

Stayed 2 nights in Dec 2023

10/10 Excellent

tamer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cosy place to stay
Stayed 2 nights in Dec 2023

6/10 Okay

Yeney

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
very expensive for the bad conditions
Stayed 2 nights in Dec 2023

8/10 Good

Kristen

10/10 Excellent

William

Stayed 8 nights in Dec 2023

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Still very central, close to everything you want to see, but away from the crowds of people. An ideal location for a long stay. The room with a queen bed was surprisingly roomy. Lovely and accommodating staff. Wish I was staying longer!
Stayed 1 night in Dec 2023

10/10 Excellent

Jimmy

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staffing, good breakfast buffer.l, location is new major tourist scenes.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mohamed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 2 nights in Nov 2023

10/10 Excellent

Neen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff ghat also privided transport to arrive from airport, more expensive than an app however the security and confidence it provided was excellent. Location, appearance, charm, comfort, excellent staff, affordability and quiet were excellent. One towel was stained but appeared clean, yet there were two sets for ond person.
Response from Team Nova Hotel on Dec 5, 2023
Dear Neen, you are making us blush with your very positive review. We apologise for the stain on the towel. They are clean but some stains cannot be washed out anymore, Since they come in folded from the laundry, our staff can't always see it otherwise we will return them.Hope to see you again some day!

4/10 Poor

Olivia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and the location was great.
Stayed 3 nights in Nov 2023
Response from Team Nova Hotel on Dec 5, 2023
Dear Colleen, thank you so much for your very kind words. I will inform our staff and hope to see you again next time!

6/10 Okay

YERBOL

Liked: Cleanliness, staff & service
Rooms are cold. I felt freezing at night.
Stayed 1 night in Nov 2023
Response from Team Nova Hotel on Dec 5, 2023
Dear YERBOL, we sincerely apologise that your room was not warm. We are installing a new heating system and some rooms need to be better regulated. The sudden drop in temperature did not help. Again we are very sorry for that.

10/10 Excellent

Parminder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2023
Response from Team Nova Hotel on Dec 5, 2023
Dear Parminder, how forceful 1 word can be! Thank you and it is very much appreciated. Hope to see you next time!

8/10 Good

mark

Liked: Cleanliness, staff & service
Great location.
Stayed 3 nights in Nov 2023
Response from Team Nova Hotel on Dec 5, 2023
Dear Mark, our location is indeed one of our strong points. I hope the hotel was also to your liking! Hope to see you again some day!

10/10 Excellent

Gina Raquel

Stayed 2 nights in Nov 2023

8/10 Good

Noel

Stayed 3 nights in Oct 2023
Response from Team Nova Hotel on Dec 5, 2023
Dear Noel, thank you for having taken the time to review our hotel. We hope you had a very enjoyable time in Amsterdam.

8/10 Good

Ruti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect accept my room was right next to the lobby and i could hear people talking there while i was sleeping early morning and late night
Stayed 4 nights in Nov 2023

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Location easily walkable to everywhere and tram was just nearby anyway. Great breakfast. Room and bath were clean and bed was comfortable. Only concern might be the kind of minimalist vibe. No actual closet- just a bar in the room, could use a luggage stand or two, I didn’t have hair conditioner with me and the dispenser didn’t provide it.
Stayed 2 nights in Oct 2023

6/10 Okay

Eleanor A

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities
Staff rude and unwelcoming at check in. Was refused a late check out without the member of staff even looking. Check out was 11am and we were disturbed multiple times from 1015 by housekeeping wanting to clean the room. I complained to the receptionist on check out and she didnt even apologise. Would not stay here again.
Stayed 1 night in Oct 2023

4/10 Poor

S

Business traveler
Disliked: Staff & service, room comfort
Not so good
Stayed 1 night in Oct 2023
Response from georgina on Oct 19, 2023
dear sir ,what was not good ?

8/10 Good

Max

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Good accommodation
Stayed 2 nights in Oct 2023

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service
Convenient location - good hotel
Walkable to many places, easy to get to via train (or from Schipol). Clean, but a little tired. We had a ‘family room’ - slept 3 comfortably. Great staff - very busy! Easy to store luggage if needed.
Stayed 2 nights in Oct 2023
Response from Team Nova Hotel on Oct 11, 2023
Dear Cathy, thank you for yur kind words and it is so good to see our hotel was convenient for you. Hope to see you again some day!

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice for a couple of nights. Quit and friendly
Stayed 3 nights in Sep 2023
Response from Team Nova Hotel on Oct 11, 2023
Thank you Sandra, it is good to see you enjoyed your stay and we hope you had a great time in Amsterdam. Look forward seeing you again some day!

10/10 Excellent

Adam, Newtownards

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel would recommend
Stayed 1 night in Oct 2023
Response from Team Nova Hotel on Oct 11, 2023
Dear Adam, thank you for recommending us! It is nice to see you had a good time at our hotel! See you!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Large clean room
Stayed for 4 nights. Family of 3 adults and 1 baby. Room was large and clean with 4 twin beds. On 3rd floor facing the street which was a bit noisy at times. Convenient to the city centre with lots of restaurants nearby and a grocery store a block away.
Stayed 4 nights in Aug 2023
Response from Team Nova Hotel on Oct 11, 2023
Dear family, thank you for letting us know you enjoyed our family room. They are indeed very spacious and the once facing the street are very light as well. It is true that the front is more noisy due to any street noise but it is not very busy on our end of the city center. Hope to see you again some day!

6/10 Okay

Darin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but everything else was just ok
Stayed 1 night in Jul 2023
Response from Team Nova Hotel on Sep 27, 2023
Dear Darin, it looks like you were not altogether happy with our hotel. We are sorry we did not meet with your expectations but hope you still had a nice time in Amsterdam.

10/10 Excellent

Kristen

Stayed 1 night in Sep 2023
Response from Team Nova Hotel on Oct 11, 2023
Dear Kristen, a 5 out of 5 must mean you enjoyed your time in our hotel and in Amsterdam. THank you!

6/10 Okay

Jose, San Francisco

Traveled with family
Disliked: Staff & service
You get what you pay for. Average hotel and average service. No A/C but a couple of small fans provided - not ideal when it’s hot out. Room key kept needing to be reset. That was annoying. Fortunately this was just an overnight stay.
Response from Team Nova Hotel on Oct 11, 2023
Dear Jose, we are sorry to read you did not enjoy your stay that much. We indeed have no Airco and we do not mention anywhere that we do. It was warmer than normal in September but most of the year we need central heating which we do have. We still hope you had a nice time in Amsterdam.

8/10 Good

Sukhjinder

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel friendly
Stayed 2 nights in Sep 2023
Response from Team Nova Hotel on Oct 11, 2023
Dear Sukhjinder, thankyou very much for your kind words and we hope you enjoyed a nice time in Amsterdam. Hope to see you again some day!

8/10 Good

Marc

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2023
Response from Team Nova Hotel on Sep 27, 2023
Dear Marc, thank you for having taken the time to review our hotel. We trust you had a good time in Amsterdam and at our hotel. Hope to see you again some day!

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Team Nova Hotel on Sep 27, 2023
Dear Belinda, thank you for your high review score. It indicates that you enjoyed your stay and that makes us very happy. See you next year??!

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed here three nights. Location was great and so much within walking distance. The metro was right outside which was great to get around to things further away like the museums.
Stayed 3 nights in Aug 2023

10/10 Excellent

Annabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good selection at breakfast, free hot drinks from reception during your stay
Stayed 1 night in Aug 2023
Response from Team Nova Hotel on Sep 27, 2023
Thank you so much Annabel and it looks like you really enjoyed what we offered. I hope the city was inviting enough as well and we can welcome you again on a next trip.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, could not say anything bad!
Stayed 3 nights in Aug 2023
Response from Team Nova Hotel on Sep 27, 2023
Dear Harry, we cannot say anything bad about this beautiful review either. Leaves us with the invitation to please come again and enjoy Amsterdam!

10/10 Excellent

Andrew

Liked: Amenities, property conditions & facilities
Help full staff
Stayed 2 nights in Aug 2023
Response from Team Nova Hotel on Aug 30, 2023
Dear Andrew, good to read that our staff has done its best to make sure you had a nice time in out hotel and in Amsterdam. Looking forward to your return!

8/10 Good

Lawrence, San Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything and very walkable area.
Stayed 2 nights in Aug 2023
Response from Team Nova Hotel on Aug 30, 2023
Dear Lawrence, thank you for your review and indeed our location is quite a bonus. We hope you enjoyed Amsterdam!

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Close to city centre trams available
Stayed 3 nights in Jul 2023
Response from Team Nova Hotel on Aug 30, 2023
Dear Anthony, thank you for your review. We are indeed in the city centre which makes most sights within walking distance. The tram stops conveniently in front of the hotel. We really hope you had a nice time in Amsterdam.