Dear Mr./Ms. Dawn,Thank you for taking the time to share your experiences with us. Our guests’ feedback and impressions are very important to us because we see it as means to improve our services every day.Our aim is to create an extraordinary experience for each and every one of our guests. To read that we were unable to deliver these experiences is regretful. We are taking your feedback regarding Bar the Tailor serious and we are looking for a way to prevent this in the future. I offer my sincerest apologies for not meeting your expectations and for the inconvenience you experienced. I have also shared your feedback regarding the coffee at breakfast and we hope you are willing to reach out to us so we can investigate the situation. Despite not being able to change the negative impression this stay has left you, we do hope to be considered for another stay in the future. We will personally look after your reservation and execute any additional arrangements for your stay.With kind regards,

Dear Mr. Vahid,Thank you for taking the time leaving the review regarding your last stay at the hotel. I regret to read that you had a negative experience with the technical issues and the service did not meet your expectations. I would like to offer you my sincerest apologies as we always aim to present our guests with an Indigenous Experience. Furthermore, I am happy to read that the rest of your experience had gone well.The team and I truly hope you will return to the hotel in the future so we can show you the experience we intend our guests to have! Kind regards,

Dear Ms. Karen,Thank you for your incredible review, I am honoured by your positive comments!Our aim is to achieve the extraordinary and I am pleased to read that we have been able to provide you with a memorable stay. Furthermore, I want to thank you for your kind words about our hotel. Your kind words will certainly be shared with the team. I speak on behalf of the entire team when I say; it would be a pleasure to welcome you back again.With kind regards,

Dear Mr./Ms. Gina,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am pleased to read that you have enjoyed the hotel. Furthermore, I would like to thank you for your kind words about the staff. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,

Dear Mr. Christopher,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Nirjhar,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr./Ms. dorinda,First and foremost, thank you for your wonderful review. The team and I are delighted to read that you were happy with your stay, and Janekke was able to show you the extraordinary service we strive to give our guests. I have shared your compliments with the team, and especially with her.Furthermore, I would like to thank you for the high rating, and for the recommendation.I speak on behalf of the entire team when I say; it would be an honour to welcome you back again.With kind regards,

Dear Mr. Imran,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Christian, Thank you very much for leaving such a positive review on this website. What a wonderful compliment for our valued team! The team and I feel very proud by your kind words. We are also happy to read that you have enjoyed our centralized location and you were able to explore Amsterdam and all it offers.We are all looking forward to welcome you in the hotel again!With kind regards,Arne Heuwekemeijer – Hotel Director

Dear Maximiliano,Thank you for your valuable feedback. We regret to hear about the unfortunate incident with your wife’s purse. We take security seriously that is why we contacted the police at the time. Unfortunately, we were not able to reach you and we did leave a card in your room for further assistance with filing it to the police. We do appreciate your acknowledgment of our location and amenities. Please accept our sincere apology and we are committed to enhancing security measures to ensure a safer environment for our guests. We hope you consider giving us another chance to welcome you back in the future and we will prepare your stay with an extraordinary experience. Kind regards, Lana de Wit – Guest Relations Manager l.wit@anantara-hotels.com

Dear Mr. Anthony,We are truly sorry for the inconveniences you faced during your stay. The delayed check-in and the temperature matter do not meet our standards, and we sincerely apologize for falling short. We do appreciate your positive note on our robes and towels quality. Rest assured, your feedback is taken seriously, and we are actively working to address the mentioned issues with the related departments. We would be grateful for another chance to provide you with the experience you deserve and a much more convenient stay with us. Please contact us for any possible future stay.Kind regards,Lana de Wit – Guest Relations Manager

Dear Georgina, Thank you for sharing your thoughts on your recent stay. We are delighted to hear you found our location convenient and appreciated the beauty of our lobby. We are deeply sorry to learn that the furniture in your room did not meet your expectation. We are actively addressing these concerns to enhance our guests’ experience. We apologize for any confusion regarding the elevator and we appreciate your note about the room assignment. We are on the other hand, pleased that you enjoyed the comfortable bed and the spacious room. Your feedback is essential to us, and we are committed to making necessary improvements. We hope you give us another chance and inform us of your next visit so that we can arrange your experience with a much more convenient preparation. Kind regards, Lana de Wit – Guest Relations Manager l.wit@anantara-hotels.com

Dear Mr. Khalid,On behalf of the entire team, I would like to sincerely thank you for your rating of a 10!Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Ms. Hifa,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am happy to read that you were pleased by the hospitality of our team. Furthermore, I would like to thank you for your kind words about the cleanliness of our hotel. I will certainly share your compliments with our team.Your feedback is valuable and we would be pleased to welcome you again and to share with you the actions taken to improve our hotels security!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Adel,Thank you for sharing your experience with us via this website. I regret to see that we have not fully met your expectations during your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We always aim to present our guests with a 5-star quality and service. Please accept my sincere apologies for the inconvenience you have experienced with the A/C and the service from our team members. I certainly will share this with the right department to investigate.We do hope that you will give us a second chance to show you the improvements made and to have you experience the 5 star quality we always aim to give! We hope to welcome you back again in the future.With kind regards,Lana de Wit - Guest Relations Manager

Dear Mr. John,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Ms Nischal, First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Ms. Ulysses, Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am pleased to read that you have enjoyed the location of our property Furthermore, I would like to thank you for your kind words about The Tailor Bar. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Izhar,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.I would like to thank you for the appreciation you gave our cleanliness, and space offered in our rooms. However, I would like to offer you my sincere apologies for the inconvenience caused during your stay regarding the noise from outside and upstairs from your room. Your feedback is noted and very important to us! It will be shared with the rest of our team!We do hope you will give us another opportunity to show you the improvements made and to present you with the extraordinary experience we aim to give in the future.With kind regards,Lana de Wit - Guest Relations Manager

Dear Mr. or Ms.,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Graham,Thank you for taking the time to share your experiences with us. Our guests’ feedback and impressions are very important to us because we see it as means to improve our services every day.We are grateful for the improvement points you have mentioned. I will be certain to share this with the right department to investigate.Should you want to elaborate on them further, please feel free to reach out to us at any time. We would happily work out a way to implement your feedback and to avoid any inconveniences you have experienced in the future. Furthermore, on behalf of the team I would like to ask you to give us another chance and to visit our hotel again. We would gladly show you the improvements we have made in the meantime. With kind regards,Lana de Wit - Guest Relations Manager

Dear Mr. Alfie,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Harveer,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Amir,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Lior, What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Ahmad,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Mr. Bryce,Thank you for sharing your recent experience with us via this platform. We are very proud to have such a positive feedback, which I certainly will share with our team members.We are looking forward to welcome you back in the near future!With kind regards,Arne Heuwekemeijer - Hotel Director

Dear Mr. Jed,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Callum,What a wonderful rating! Thank you very much for taking the time to share your experience about Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Max,On behalf of the entire team, I would like to thank you for rating your experience with us on this website. I regret to see that we have not met your expectations during your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We always aim to present our guests with a 5-star quality and service. From your review it is not entirely clear what happened during your stay and what we could have done to improve your experience. Therefore, I would like to kindly request you to reach out to us and to inform us of what happened. That way we can use your feedback to improve our service and quality. We truly hope to hear from you and that you will consider our hotel again in the future so we can change your experience into an Indigenous Experience. With kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Alex,What a delightful review to read! Thank you very much for taking the time to share your experience about staying at Anantara Grand Hotel Krasnapolsky Amsterdam.We are delighted to read that our facilities and location made your stay in Amsterdam so wonderful. Furthermore, thank you for your kind words about our staff. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one.It was our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mrs. Bridget,Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. Such a decent rating is truly a compliment for our hotel and for our staff.On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. James,On behalf of the entire team, I would like to thank you for rating your experience with us on this website. I regret to see that we have not met your expectations during your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We always aim to present our guests with a 5-star quality and service. From your review it is not entirely clear what happened during your stay and what we could have done to improve your experience. Therefore, I would like to kindly request you to reach out to us and to inform us of what happened. That way we can use your feedback to improve our service and quality. We truly hope to hear from you and that you will consider our hotel again in the future so we can change your experience into an Indigenous Experience. With kind regards,Lana de Wit - Guest Relations Manager

Dear Mr. Magnus,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. jonathon,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Cox,First and foremost, thank you for being a loyal guest and for taking the time to share your experience. We appreciate your kind words about our prime location and the overall pleasant stays you've had with us. I assure you that we take the matter regarding your lost item seriously and I would like to inform you that I have reached out to you personally regarding the in-depth investigation we have conducted.Warm regards,Lana de Wit – Guest Relations Manager

Dear Mr. Adam,Your review is a true delight to read. Thank you for taking the time to share your experience with us via this website.I am pleased to read that we were able to provide you with wonderful experience. I am also glad that the bed and the room that our hotel offers met your expectation. Furthermore, thank you for your kind words about our staff.Guest who would like to return is definitely one of the biggest rewards to our efforts and a compliment to our team. I will make sure to share your review with them.Thank you for your kind words and for choosing to stay with us during your time in Amsterdam. We would be delighted to welcome you again in the nearby future.With kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Mohamad,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Haifa,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Christopher,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Ms. Margaret,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr./Ms. Paul,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Mr. Craig,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Mr. Ron,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team.We hope to welcome you back again in the near future!Kind regards,

Dear Mr. JamesThank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website.Our aim is to provide an extraordinary service and experience for our guests. I am delighted to read we were able to do so. To be mentioned is a sign of appreciation and a lasting memory. Furthermore, I am happy to read that our staff members were able to contribute in such a manner to your stay. On behalf of the entire team, it would be our pleasure to welcome you back again soon!With kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Matthew,What a delightful review to read! Thank you very much for taking the time to write a review about your stay at the Anantara Grand Hotel Krasnapolsky Amsterdam.We are grateful for your kind words about our staff members.This is definitely a complement to our hotel and I will be happy to share your comments with the team.It would be an honour to welcome you back again the future. With kind regards,Arne Heuwekemeijer – Hotel Director

Dear Ms. Jannet, What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Adam, On behalf of the entire team, I would like to sincerely thank you for your 10 out of 10 rating.Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Rutul, Thank you very much for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us!Since the experience of our guests is very dear to us and we always aim to exceed expectations. I regret to read that you did not have the experience that we are known for. On behalf of the entire team, I would like to offer you our sincerest apologies for the inconveniences you experienced with the maintenance issue of the bathroom sink. Your feedback is highly appreciated and has been shared with a related department in order to discuss further on necessary improvements. Furthermore, I feel strongly that our score could have been higher. May we kindly ask you to reach out to us in order to see what we could have done better? We are eager to learn and hope this will help us refine our services.We do understand that this cannot change the experience you have had in our hotel anymore. We hope you will give us a second chance to welcoming you back in Amsterdam soon then we will personally look after your reservation and execute any additional arrangements for your stay.With kindest regards, gr.krasnapolsky@anantara-hotels.com

Dear Parthiv Sheth, Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky with us. Our aim is to create an extraordinary experience for each and every one of our guests. To read that we were unable to deliver these experiences is regretful. We are taking your feedback regarding the issue during your check-in process serious and on behalf of the entire team, I would like to offer you our sincerest apologies for not meeting your expectations and for the inconveniences you experienced during your stay.Furthermore, since you mentioned that the cleanliness of our property and the condition of your given room were not up to standard. I would like to invite you to reach out to us and tell us more about your stay and what we could have done differently. This will give us an insight in our guests’ experiences and expectations.Despite the fact that we cannot change the experience you had this stay; we do hope that you are willing to stay with us again in the future. We would happily show you the actions and steps taken to improve our quality and service, then we will personally look after your reservation and will execute any additional arrangement for your stay.Sincerely, Lana de Wit – Guest Relations Manager