Ratings based on 3,824 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great location for all the sights

Posted Nov 22, 2017
Pros: Recently refurbished to a high standard so feels very boutique
Great staff; great hotel; fantastic location right next to the railway station and walking distance of most of the attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Nice hotel, nice location

Posted Nov 13, 2017
The hotel is very nice, free WiFi (unsecure), nice bathroom with each room, comfortable beds, heating in the room, ambient lighting. Tea/coffee making machines, mini bar (at a cost). Iron, iron board, hair dryer. Good quality room. We got a very roomy twin room. There are two fast and safe lifts available to take us to the 7th floor where our rooms were, the hotel has a gym and a decent sized swimming pool. There is also a bar and a restaurant on ground floor. The concierge and hotel staff were very friendly and helpful. Location is very good, right outside Amsterdam central station, Dam square. But due to this location, it is always busy outside. But it is a very good hotel, would defo go again, and would give it 4 stars.
Comment from Hotel Management
Nov 14, 2017 by Social Media Coordinator, Hotel Management
Dear Moe, Thank you for sharing your experiences regarding your most recent stay in Park Plaza Victoria Amsterdam. It is a great pleasure to read all of your compliments towards our location, our rooms, our Active Club, our facilities and staff. I have shared them with our team which is highly appreciated. We are looking forward to welcome you again when your travel brings you back to the area. Best wishes, Marieke
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Wouldn't stay anywhere else in Amsterdam!

Posted Nov 8, 2017
Beautiful hotel, amazing staff, perfect location, highly recommended.
Comment from Hotel Management
Nov 10, 2017 by Social Media Coordinator, Hotel Management
Dear Ms. Shelle, Thank you for sharing your experiences regarding your most recent stay in Park Plaza Victoria Amsterdam. It is a great pleasure to read your compliments towards our hotel, our staff, our location which I have shared with our team, which is highly appreciated. We are looking forward to welcome you again in the near future when your travel brings you back to our town. Kind regards, Marieke
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent stay at the heart of Ams

Posted Oct 30, 2017
Great location, great service, staff were super friendly, very comfy beds
Comment from Hotel Management
Oct 31, 2017 by Social Media Coordinator, Hotel Management
Dear Joe, We would like to thank you for staying with us and we appreciated your comments of our comfortable beds, friendly staff and great service. We hope to welcome you back in the near future. Hospitably Yours, Marieke
5 out of 5
Recommended
for Everyone
by A verified traveler from londonp

Posted Oct 26, 2017
Great hotel, great location. Definitely stay again.
Comment from Hotel Management
Oct 27, 2017 by Social Media Coordinator, Hotel Management
Dear Steve, Thank you for reviewing your stay in Park Plaza Victoria Amsterdam. We are thrilled to learn you have had a most pleasant and enjoyable stay. We are looking forward to welcome you again when your travel brings you back to the area. Best wishes, Marieke
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2017
Very convenient location. Right across from train station and short walk to all sights.
Comment from Hotel Management
Oct 21, 2017 by Social Media Coordinator, Hotel Management
Dear valued guest, Thank you for sharing your experiences regarding your most recent stay with us. We are very happy to learn you enjoyed our location. Next time you are in town, it would be a great pleasure to welcome you again. Best wishes, Marieke
3 out of 5
Recommended
for Everyone
by A verified traveler from Queensland, Australia

Great position

Posted Oct 12, 2017
Pros: Good size bathroom & bedroom, easy use of lifts, well situated for travellers.
Cons: Desperately Needs a ramp in the lobby to get luggage up and down the stairs, very difficult to do.
Location: Excellent location for taking tours, office around the corner, close to eat street, station, trams, canal boats, everything.
Booked this hotel 6 months in advance of our stay, asked for a room at front overlooking the canal area, on 4 th floor or higher. Was given a room on 3rd floor, at back of hotel. Cleaning was minimal, found other people's paper waste under the bed, cardboard from shirt, sweet wrapper etc. we paid a huge amount to stay here and expected top service. The staff were very polite, efficient and helpful.
Comment from Hotel Management
Oct 16, 2017 by Social Media Coordinator, Hotel Management
Dear jetsetter, Thank you for reviewing your most recent stay in our hotel. I am glad to read that you have overall enjoyed your stay with us and you appreciated our location, our rooms and the helpfulness of our staff. I am dismayed to read that you did not have the preferred view and the room cleanliness was not up to the level we wish, which is definitely not according our standards. If you would like to have a room with a view, you can book a Superior Room or Executive Room with Iconic View. Unfortunately you have booked a room without a view. However. I sincerely apologize for the fact that you have found trash under the bed. I have shared your feedback with our Housekeeping Manager and I can assure you proper actions will be taken. Hopefully we may welcome you again and we can exceed your expectations during a future visit. Sincerely, Marieke
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel and brilliant location

Posted Oct 1, 2017
This hotel made our stay in Amsterdam the best experience! Beautiful rooms, great views, friendly staff and a central location. We will definitely be booking this hotel again when we return to Amsterdam!
Comment from Hotel Management
Oct 1, 2017 by Social Media Coordinator, Hotel Management
Dear Ang, Thank you for reviewing your most recent stay in Park Plaza Victoria Amsterdam. We are thrilled to read all of your compliments towards our rooms, our views, our location and our staff which I have shared amongst our teams and is highly appreciated. We are happy we were able to make your stay even more special and it would be a great pleasure to welcome you again. Best regards, Marieke
5 out of 5
Recommended
for Everyone
by A verified traveler from Bloomington, Ca

Hotel

Posted Sep 27, 2017
Hotel was in a great central location access to all forms of transportation and Points of Interest.
Comment from Hotel Management
Oct 1, 2017 by Social Media Coordinator, Hotel Management
Dear Cheri, Thank you for reviewing your most recent stay with us. We are very happy to learn you have had a most pleasant and enjoyable stay. We would like to thank you for your compliment towards our location. We are looking forward welcoming you again in Park Plaza Victoria Amsterdam. Kind regards, Marieke
5 out of 5
Recommended
for Everyone
by A verified traveler from Bethesda MD

excellent fitness center

Posted Sep 25, 2017
The staff was very helpful to us at check-in while their computer system was down. Free coffee/tea while we waited. Excellent location across from the central train station. And an unusually good fitness center for a European hotel.
Comment from Hotel Management
Sep 27, 2017 by Social Media Coordinator, Hotel Management
Dear John, Thank you for your feedback regarding your most recent stay in our hotel. I am very happy to read that you have enjoyed your stay, you have noticed how helpful our staff is and you have appreciated our facilities. Will you visit us again soon? Warm regards, Marieke