Ratings based on 1,935 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Great location

Posted Dec 15, 2017
Pros: The location and staff
Cons: Key access to the rooms located on the side of the street opposite the check in side. A real pain to have to go under the street via tunneLLc.
Location: Canals, restaurants
Wonderful hotel located near everything in central Amsterdam. Only drawback is no bellmen are available if you have a lot of luggage.
5 out of 5
Recommended
for Families
by A verified traveler from SAN FRANCISCO

Superior 4 Star establishment

Posted Nov 29, 2017
Pros: Location and staff.
Location: central location - close to DAM square
Excellent central location. Great staff (Front desk and Restaurant). We were provided exceptional service from arrival to departure and kudos to the restaurant staff, especially Shirley. We requested early check in and this was provided. Check in was v quick and efficient. Breakfast offered a wide variety (this was included in our tariff). We had a Junior suite, which by European standards was fairly large, and included a sofa bed, and turn down service. Overall a great stay.
Comment from Hotel Management
Dec 2, 2017 by The Hotel management, Hotel Management
Thank you for taking the time to rate our property and share your opinion of your stay with us. We are pleased about your kind comments concerning our staff memebers. I will personally ensure that they are aware of your appreciation. To be able to offer good facilities and comfortable rooms is one thing, to have friendly and motivated staff who actually care, is quite another. I am truly delighted to learn that you are well aware of this. We hope to see you again soon...
4 out of 5
Recommended
for Couples
by A verified traveler from Edinburgh

central hotel and close to city centre

Posted Nov 25, 2017
Pros: everything was sound and worth the price
Cons: The mini bar prices are shocking and it was much easier to buy snacks in the shop across the road, why not make the prices realisitic
Location: Its Amsterdam and the hotel is close to eveything you could wish for
nice room on second floor, delivery van at 0600 every morning was noisy but not a lot else that can do in such a busy city.
Comment from Hotel Management
Nov 27, 2017 by The Hotel Management, Hotel Management
Dear Gerry, thank you so much for this constructive and positive feedback. We are grateful for your rating and look forward to welcome you again soon!
3 out of 5
by A verified traveler

Good hotel with strange atittude

Posted Nov 15, 2017
Would have enjoyed if staff were friendly smily and welcoming, they were the opposite like they are forced to work.
Comment from Hotel Management
Nov 16, 2017 by The Hotel Management, Hotel Management
Thank you very much for taking the time to write this review. We sincerely appreciate your constructive comments, which help us in our plans to further improve the standards of quality and guest comfort we wish to offer our guests. We are extremely sorry to hear that your expectations have not been met during your stay with us. Rest assured your feedback is valuable to us and will be shared internally.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Great location and the breakfast spread was great as well. Rooms are a little small and needs updating.
Comment from Hotel Management
Nov 13, 2017 by Jeroen, Hotel Management
Thank you so much for this constructive and positive feedback. We are grateful for your rating and look forward to welcome you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Great hotel. Great location. Staff were very helpful as concierge recommendations were spot on. Room was large and very comfortable. Breakfast included was outstanding.
Comment from Hotel Management
Nov 13, 2017 by Jeroen, Hotel Management
Thank you for choosing to stay with us and for taking the time to write this wonderful review of our hotel. Your kind words about the rooms and facilities are a pleasure to read and your appraisal of our Team Members is highly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle WA USA

Central location

Posted Oct 27, 2017
Pros: Slick, clean, modern, quiet
Cons: A lunch cafe or breakfast that was not a buffet.
Location: Central...access to commercial area yet on a quiet street
They made it easy to stay there. They helped with all my questions. The personnel was exceptional.
Comment from Hotel Management
Oct 30, 2017 by The Hotel Management, Hotel Management
Dear Pat, thank you for taking the time to share your experience with us. We are delighted to read that you enjoyed your stay. We hope to welcome you again some time soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Posted Oct 19, 2017
Just great location. 5 minutes walk from Damsquare and there is a respectable coffee shop across the street.
Comment from Hotel Management
Oct 20, 2017 by The Hotel Management, Hotel Management
Dear Bader, thank you for taking the time to rate our property on Expedia. We hope to welcome you soon again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Westhill

weejend Break

Posted Oct 12, 2017
Pros: Location
Cons: Stair lighting required to safely guide room occupants to the bathroom level during the night.
Good, quiet location. Within easy walking distance of Central Station and Dam square. Some lovely walks meandering along the canals. Check in and out was fast, friendly and efficient.
Comment from Hotel Management
Oct 14, 2017 by The Hotel Management, Hotel Management
Dear Helen, Thank you for taking the time to rate our property and to provide us with constructive feedback. Your comments are valued and will be taken onboard.
5 out of 5
by DR Raymond

Posted Sep 16, 2017 on Hotels
Comment from Hotel Management
Oct 2, 2017 by Radisson Blu Amsterdam, Hotel Management
Thank you for this great 5 out of 5 star rating on Expedia.Com