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Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Photo gallery for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Property entrance
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, blackout drapes

Overview of Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
522 Heritage Rd, Southbury, CT, 06488

Explore the area

  • Popular LocationPilgrim Mall Shopping Center7 min drive
  • Popular LocationHollow Park7 min drive
  • Popular LocationGlebe House Museum and The Gertrude Jekyll Garden9 min drive
  • AirportNew Haven, CT (HVN-Tweed - New Haven Regional)45 min drive

Room options

About this area

Southbury

Located in Southbury, Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is in the suburbs and near theme parks. George C. Waldo State Park and Rocky Glen State Park reflect the area's natural beauty and area attractions include Glebe House Museum and The Gertrude Jekyll Garden and Quassy Amusement Park. Flanders Nature Center and The Christmas Shop are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snow tubing.
Visit our Southbury travel guideOpens in a new window
Map

What's nearby

  • Pilgrim Mall Shopping Center - 7 min drive
  • Hollow Park - 7 min drive
  • Glebe House Museum and The Gertrude Jekyll Garden - 9 min drive
  • Southford Falls State Park - 9 min drive
  • Kettletown State Park - 11 min drive

Getting around

  • Bradley Intl. Airport (BDL) - 65 min drive

Restaurants

  • Leo's Restaurant - 3 min drive
  • Julio's Wood Fired Pizza & Grill - 3 min drive
  • Samui Thai Cuisine - 4 min drive
  • Laurel Diner - 4 min drive
  • Mikee's Place - 4 min drive

About this property

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5-star boutique hotel in a rural location
Consider a stay at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection and take advantage of 9 holes of golf, a poolside bar, and a garden. Active travelers can enjoy basketball, aerobics, and cycling at this hotel. Indulge in a massage, a body treatment, and a manicure/pedicure at the onsite spa. Yoga classes and Pilates classes are offered at the health club; Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection also has an arcade/game room, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • An electric car charging station, express check-out, and a computer station
  • Guest reviews speak well of the pool, helpful staff, and location
Room features
All 163 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 16.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • The Tavern

Things to do

  • 9 holes of golf
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Indoor pool
  • Optional golf privileges
  • Outdoor tennis court
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Vineyard
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 4 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 8.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach loungers
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Faxes
  • In-room safe
  • In-room coffee
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 16.95 for adults and USD 9.95 for children (approximately)
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 8:30 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection

Frequently asked questions

Does Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:00 AM–8:30 PM.

How much does it cost to stay at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection on Feb 19, 2023 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 55 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection?

Self parking is free at this property.

What time is check-in at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection?

Check-in is from 4 PM - 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection?

Check-out is at 11:00 AM.

Where is Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection located?

Situated in the suburbs, this spa hotel is 2.5 mi (4 km) from Southbury Clinic and within 6 mi (10 km) of Hollow Park and Pilgrim Mall Shopping Center. Lake Quassapaug and Glebe House Museum and The Gertrude Jekyll Garden are also within 6 mi (10 km).

Can I cancel my reservation for free at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection and receive a full refund?

Yes, Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection cancellation policy on our site for more details about any exclusions or requirements.

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection Reviews

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 414 out of 967 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 320 out of 967 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 148 out of 967 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 66 out of 967 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 19 out of 967 reviews" "
" "2 - Terrible 2%

8.5/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Echole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great time and it was tip top
Stayed 2 nights in Jan 2023

10/10 Excellent

Cynthia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great
Stayed 4 nights in Jan 2023

6/10 Okay

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel should have a separate kids pool. We stayed over a holiday weekend and the hotel was infested with screaming little kids running up and down the halls at all hours of the night!
Stayed 1 night in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome.

6/10 Okay

Robert

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great exercise room attended with pool.
Stayed 1 night in Jan 2023

10/10 Excellent

Christa

Traveled with partner
Liked: Cleanliness, staff & service
Room was nice and pool/spa were great!
Stayed 1 night in Jan 2023

10/10 Excellent

Crystal, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 1 night in Jan 2023

6/10 Okay

James

Liked: Staff & service
Disliked: Amenities
The staff was, for the most part, very nice and accomidating. Facilities like the Gym & indoor pool area looked very nice/fresh & clean/well appointed but the rooms are long overdue for full renovation. I paid $300 /night for their largest Suite & it was a bit dirty when I checked in, quite dated in general & completely lacking in appeal. This Suite, The Standard King Rooms (whiche I ultimately switched into,) and the Hotel as a whole have so much potential. With the right amount of financial commitment to do a full/complete renovation of the rooms, hallways, front desk & misc Common Areas, The property could be an absolutely Magnificent Property and if done right could really become a destination for those within a 150 /- radius. Anyway, in short, the Heritage is an OK property, with TONS of potential

6/10 Okay

Lynne

Business traveler
Liked: Cleanliness, staff & service
The exterior of the property is beautiful. I was there for a conference and the conference facilities are great, but the hotel in the conference building is looking tired. Carpets in halls are aging and the doors are rather flimsy. Beds are comfy enough, but the lighting in the room and bathroom leave something to be desired.
Stayed 1 night in Nov 2022

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of places to go around the property (inside & out) to visit, photo op’s, & I loved the “ski lodge” type atmosphere.