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Large rooms, nicely furnished with sofa, desk area, small kitchen with sink, microwave and fridge, 2 tvs, one for the sitting area and one for the bedroom area. Like the split bathroom. Perfect stay!
Staff were generally very cordial and professional -- considering the fact that they were working double shifts over the holiday.
Bathroom cleaning was marginal --especially in and around the tub.
HVAC was terrible. Room temperature rose to 75 at 3am even though the thermostat was set at 67.
The hotel was nice, but there was no Gideon Bible in the room. Professional hotel managers know that this is an important service, and it matters to me.
TV did not work in room. Eventually had to be moved to another room. Breakfast next morning ended by 9am. I feel we should have been advised of this at checkin.
No heat in room. Also ask for more pillows and never receive them. Too tired to ask again at front desk. I want a discount for this room. Not at all what we expected. Very disappointed
Springhill is a refurbished hotel that is beautiful. Rooms are spacious and well appointed. Staff is efficient and helpful with dining options. Small quibble: bathroom/vanity are directly opposite the beds. Bad design choice.
Such a nice experience. From the friendly staff, to the clean and comfortable room and beds, to the breakfast. We were extremely happy with our stay, and will be returning.
The room was very clean minus a couple ewwy hairs in the bathroom. The breakfast options were lacking, just egg, baked goods, and oatmeal pretty much. Overall staff was very friendly and the place was very quiet and I would stay again.
The incredibly friendly and attentive staff made this extended stay one of my best in the Danbury area. Each staff member was professional and attentive with exceptional attention to detail and friendliness. The managers, front desk staff and breakfast service was all outstanding
Michele
Stayed 10 nights in Jul 2023
2/10 Terrible
Daniel
Traveled with family
Aug 9, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was terrible noisy. We could hear faucet water running in other rooms and footsteps from the room above. Air conditioner was was in the window like motels of the 60’s and terribly noisy. Floor layout had the sink in view of the bed with no door. Rely stupid.