Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Clean,Everything worked,pleasant staff,reasonable

Posted Nov 9, 2016
My stay was one I would highly recommend to others.
Comment from Hotel Management
Nov 12, 2016 by Jan, Hotel Management
Dear Guest; Thank you kindly for staying with us and for this wonderful feedback. We are thrilled to know that your clean rooms and great service made for an enjoyable stay and that you would recommend us. We hope to see you again soon. Have a great day!
5 out of 5
by A verified traveler from US

Very clean and neat.

Posted Nov 4, 2016
Good price for this hotel. Nicely remodeled. Breakfast was very good. Hotel was quiet for near highway.
Comment from Hotel Management
Nov 12, 2016 by Jan, Hotel Management
Dear Joy; What a nice and sweet review! Thank you for your wonderful compliments and for staying with us. We hope your travels will bring you back this way. Have a fantastic day!
4 out of 5
by A verified traveler from Franklin KY

Posted Sep 23, 2016
Beautiful view of the Smokey mountains. Quiet and peaceful.
Comment from Hotel Management
Oct 2, 2016 by Jan, Hotel Management
Dear Michael; Thank you for staying with us during your recent trip to Dandridge. We are thrilled to hear that you enjoyed your stay with us and you got a chance to see the beautiful Smokey mountains from our property. We hope to welcome you back again soon! Have a wonderful day!
5 out of 5
by A verified traveler from nice hotel

Posted Sep 9, 2016 on Hotels
Comment from Hotel Management
Sep 18, 2016 by General Manager, Hotel Management
Dear Guest; Thank you for staying with us during your most recent visit to Dandridge. We are honored and thrilled to have earned perfect 5 star rating. We hope we will welcome you again soon and provide you with same wonderful service. Have a fantastic day!
5 out of 5
by Wendy from Pennyslvania

Very Pleased with our Stay

Posted Aug 25, 2016 on Hotels
This was just a quick overnight stay, but it was perfect for what we needed. The room was very clean. The staff was helpful and friendly. We would definitely stay there again.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear Wendy; Thank you so much for staying with us and honoring us with this wonderful review. Words cannot express how happy we are to know that you enjoyed your overnight stay with us and that you would come back and stay with us again. We hope your travels will bring you back this way! Have a wonderful Labor Day!
5 out of 5
by Gina

Nice

Posted Aug 13, 2016 on Hotels
Clean, comfy and friendly. Very nice for the price point
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear Gina; Thank you for this wonderful, short and sweet review! We are thrilled to hear that you enjoyed our clean, comfortable rooms as well as great service. We hope your travels will bring you back this way soon! Have a wonderful Labor Day!
3 out of 5
by Drew

Posted Aug 11, 2016 on Hotels
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear Drew; Thank you for staying with us! We hope we will get a chance to welcome you back again and earn a perfect 5 star rating! Have a wonderful Labor Day!
4 out of 5
by A verified traveler

Check me in and shut up

Posted Jul 22, 2016 on Hotels
The hotel itself was nice enough, but I was pretty annoyed by the staff. We stayed there both on our trip out and back. We began calling it "Foxville" rather than Knoxville because Fox TV was on constantly in the lobby. The young man who checked me in both times lacked any real enthusiasm until he began to preach to me about religion and politics. (What are you, like 23? I have been teaching for 20 years and have traveled all over the world. What the heck do you know about anything?)You might suggest to your employees that they should stay away from engaging in political conversations with guests because 1)he didn't know what the heck he was talking about, 2) it's bad business etiquette. Other than that, the room was clean, the food was minimally palatable (made less so by the blasting of Fox news while we ate), and the price was OK.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear Guest; Thank you for staying with us and for your feedback! We are happy to hear that you enjoyed our hotel, however we are sad to hear that our front desk agent did not provide you with the excellent service that we always strive for. Please know that your comments have been passed onto our agent who is a Veteran and who served 2 turns in Afghanistan. We truly apologize if his views have upset you as it was never his intention. We hope to welcome you again. Kind Regards, Entire team at Quality Inn
5 out of 5
by A verified traveler

Cleanest hotel!

Posted Jul 14, 2016
We stayed at this hotel to visit family in the hospital nearby. The front desk staff was awesome during checkin and even asked how our family member was during our stay. The rooms were the cleanest I have ever seen and the bed was very comfortable. If I could give 10 stars I would. This is the best hotel in the area.
Comment from Hotel Management
Jul 23, 2016 by Jan, Hotel Management
Dear Guest, Thank you for this amazing review and most of all for staying with us during your recent trip to visit your family. Words cannot express how Happy we all are to have earned perfect score and wonderful compliments. We truly hope we will see you again soon! Have a wonderful day!
4 out of 5
by Bradley from Pfafftown

Great Stay

Posted Jun 28, 2016 on Hotels
We stayed for a single night on our way to another destination for a couple of nights. If we could have done it over we would have stayed in this hotel all three nights.
Comment from Hotel Management
Jul 4, 2016 by John, Hotel Management
Dear Bradley; Thank you for staying with us during your recent trip. We are happy to hear that you had a great stay and we truly hope we will get a chance to welcome you back again in the future. Have a wonderful day and a Happy 4th of July!