Ratings based on 303 Verified Reviews

3.7 out of 5
75% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Bad Choice

Posted Jul 4, 2017
The room was very dirty. Carpet was filthy. Toilet needed to be replaced. Handicap accessible It was not. The tub was narrow and the shower chair had to be put in sideways to use. Will never stay at Super 8 again. Also shower hose was broken. There were dirty spots on bathroom floor.
Comment from Hotel Management
Aug 12, 2017 by General Manager, Hotel Management
Dear,Thank you for taking out your valuable time and gave us feedback. We are really sorry and apologize for any inconvenience we may have caused. Thank you.
2 out of 5
by A verified traveler

Posted May 21, 2017
The room was dirty, comforters had stains on them and the room was extremely hot with no air running at all when we arrived.
Comment from Hotel Management
May 24, 2017 by General Manager, Hotel Management
Dear, thank you for taking out your valuable time and gave us feedback. We apologized for any inconvenience.Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
Had a nice stay. If you're allergic to cigarette smoke, probably not a good choice because even in the hallways of the non-smoking rooms, it smelled like smoke. Overall, would stay there again.
Comment from Hotel Management
May 11, 2017 by General Manager, Hotel Management
Hi, Thank you for taking out your valuable time and give us feedback. We understand sometimes people smoke outside at back exit door where smell is coming to hallways, But we working hard to fix issue. Thank you.
5 out of 5
by Daniel

Posted Apr 29, 2017 on Hotels
Excellent. And for the price, couldn't ask for anything better. Stopping in Dandridge, that's the place to stay
Comment from Hotel Management
May 1, 2017 by Pratik, Hotel Management
Hi, Thank you for taking out your valuable time and give us wonderful review. Thank you.
5 out of 5
by Richard

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Apr 27, 2017 by Pratik, Hotel Management
Hi, Thank you for taking out your valuable time and give us good rating. Thank you.
4 out of 5
by kammal

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Apr 21, 2017 by Pratik, Hotel Management
Hi, Thank you for taking out your valuable time and give us good rating. Thank you.
4 out of 5
by Jamie

Nice service and comfortable bed

Posted Apr 10, 2017 on Hotels
It was great...the bed was so comfortable and that's what matters most to me
Comment from Hotel Management
Apr 14, 2017 by Pratik, Hotel Management
Hi, Thank you for taking out your valuable time and give us feedback. Thank you.
4 out of 5
by gary

Just fine

Posted Apr 3, 2017 on Hotels
Decent room, good location, fair price
Comment from Hotel Management
Apr 7, 2017 by Pratik, Hotel Management
Hi, Thank you for taking out your valuable time and give us review
2 out of 5
by Carol

Never Super 8 again!

Posted Apr 2, 2017 on Hotels
When we arrived my husband went to room, the bed had not been made, it looked like someone just left it. We were issued another room. We had reserved ahead no smoking but when we got there they only had smoking. Room recked of heavy heavy smoking. No shower mat, very little hot water. Walls looked dirty in bathroom and needed painting. N
Comment from Hotel Management
Apr 7, 2017 by Pratik, Hotel Management
Hi, Thank you for giving us feedback.Guest satisfaction is our top priority, and we appreciate it when our guests make the effort to bring to our attention items need to be corrected. Thank you.
3 out of 5
by A verified traveler

Posted Apr 1, 2017 on Hotels
Comment from Hotel Management
Apr 3, 2017 by Pratik, Hotel Management
Hi, Thank you for taking out your valuable time and give us review.