Ratings based on 712 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
Nice place to stay multiple nights, with many conveniences in room.
Comment from Hotel Management
Sep 16, 2017 by Aaron, Hotel Management
Thank you so much for leaving feedback! We look forward to having you stay with us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Very clean, great staff and easy to get to! Nice rooms and great breakfast.
Comment from Hotel Management
Sep 11, 2017 by Aaron, Hotel Management
Thank you, Tammy for taking the time to offer valuable feedback. We hope you stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel needs an update

Posted Sep 2, 2017
Great for a quick stay or a longer one for the price. Could use some more modern looks. Ur does the trick!!
Comment from Hotel Management
Sep 5, 2017 by Aaron, Hotel Management
Thank you so much for taking the time to leave valuable feedback! We look forward to having you again!
3 out of 5
Recommended
for Everyone
by A verified traveler from mtl

Hotel okay, not very modern but clean and quiet.

Posted Aug 28, 2017
Pros: Good location and quiet spot Great breakfast selection for free
Cons: Renovating a little bit and removing carpets Fournitures also getting old New doors to block sound in the hallways
Location: Few restaurants nearby but not much to do Easy access to highways
Good choice of breakfast hot and cold Doors slaming when they close is a bit too noisy Old rooms with carpets and smells humidity a little
Comment from Hotel Management
Sep 2, 2017 by Aaron, Hotel Management
Hello Vero! Yes! We are still updating furniture and carpet. We certainly hope to have you back!
3 out of 5
by A verified traveler from louisville kentucky

Good location for our trip

Posted Aug 27, 2017
Hotel staff very pleasant. Shower had several mold. Bathroom was spartan. No vanity or shelves.
Comment from Hotel Management
Sep 3, 2017 by Aaron, Hotel Management
Hello Tarsol! You did book a handicap accessible room. That is why the bathroom was a very open concept. You can always ask to be upgraded if we have another room available. We hope you'll stay with us again. Thank you
2 out of 5
by A verified traveler from Iowa

Broken curtain rod

Posted Aug 23, 2017
Pros: The location was close to where we attended an event.
Cons: The whole building needs serious updating.
The curtain rod for the bedroom window was broken. We were on the ground floor so definitely a privacy issue in the bedroom. The room wasn't very. The young lady at the check in desk was quite cheery and helpful. The breakfast area was quite dirty when we came down to eat. No one seemed to be monitoring the area. Definitely won't stay there again under any circumstance.
Comment from Hotel Management
Aug 26, 2017 by Aaron, Hotel Management
I apologize that the curtain rod was not functioning correctly. We would have been happy to repair that during your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, but entrance to hotel is a smokers par

Posted Jul 31, 2017
Everything about the hotel & amenities were good. The only drawback was that everytime you walked in or out of the hotel there was atleast 1 or more people out there smoking (including the front desk staff) Yuk!
Comment from Hotel Management
Aug 9, 2017 by Aaron, Hotel Management
Thank you for taking the time to leave feedback. We will do more to make sure guests are not smoking right outside the entrance. Even smokers don't like that!
2 out of 5
by A verified traveler

Very disappointed

Posted Jul 26, 2017
The rooms were not not clean and we found a tooth in one of the beds! We were suppose to stay another night later in the week and cancelled the reservation.
Comment from Hotel Management
Jul 31, 2017 by Aaron, Hotel Management
We sincerely apologize that you had issues with cleanliness. I hope you can follow up so I can record your room number and then follow up with the appropriate staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good staff and a great room, except...

Posted Jul 17, 2017
Really nice hotel with a friendly, accommodating staff and a comfortable, well-appointed room. The one caveat was that my room had a terrible bathroom that was about as appealing as a high school locker room.
Comment from Hotel Management
Jul 26, 2017 by Aaron, Hotel Management
Thank you for taking the time to leave feedback. We are updating our bathrooms. We hope you'll be back when they are complete.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel itself was clean and quiet.

Posted Jun 28, 2017
Wasn't happy to find a roll in shower ans no bath in my room. I guess I should have read the description a little more carefully.
Comment from Hotel Management
Jul 4, 2017 by Aaron, Hotel Management
Thank you so much for taking the time to offer feedback! We hope to have you stay with us again! We can usually change your room type if you are ever unhappy with a particular layout. Please inquire at front desk for options.