Ratings based on 659 Verified Reviews

4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great price and convenient!

Posted Sep 18, 2017
Great place to stay for the price, has a lot of amenities, the hotel staff is friendly. If you need a place close to the airport this is definitely a good choice and offers complimentary shuttle.
Comment from Hotel Management
Sep 20, 2017 by LQ Customer Care, Hotel Management
Scottie, Your kind comments are very much appreciated. At La Quinta Inn & Suites, we constantly strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed. We hope to see you back real soon. Respectfully, Diana - LQ Customer Care
3 out of 5
by A verified traveler from Bismarck ND

Close to Walmart

Posted Sep 18, 2017
Filthy bathroom bottom of tub was black so gross!!! I was an executive housekeeper and my staff had Mr Clean erasers on their carts if your staff used them your tubs wouldn't be so filthy. Fridge had long black hair in it, why didn't I complain to front desk what was he going to do? Say he was sorry did we want a different room? Nope I went to Walmart got stuff and cleaned it myself , I will not however stay in this hotel ever again.
Comment from Hotel Management
Sep 20, 2017 by LQ Customer Care, Hotel Management
Catherine, Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Respectfully, Diana - LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Bathroom dirty at check in. Stayed for two nites for work. Had early start for work wanted to relax when back at hotel. Disappointed upon returning mid afternoon room hadn't been cleaned yet and waited another hour before it was
Comment from Hotel Management
Sep 17, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with us. Please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. The hotel management team will be advised of your review in an effort to improve our operations. We do hope you choose us for your future travels. Respectfully, Diana – LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from Racine, Wisconsin

Simple but nice.

Posted Sep 11, 2017
Location: We attended the Wisconsin Badger Football night game in Madison, although this motel is not close by. The game ended too late to travel home safely.
Near the interstate, but a bit difficult to find your way through the connecting access roads, but with GPS it was fine. Not so near that the noise is a problem. No frills, but clean and reasonable price for the area.
Comment from Hotel Management
Sep 11, 2017 by LQ Customer Care , Hotel Management
Dear Valued Guest, Thank you for taking the time to write such a great review! Your informative feedback will surely help our future guests with their travels. We hope you will once again choose us for your lodging needs. Sincerely, Danielle LQ Customer Care
4 out of 5
by A verified traveler from Champaign-Urbana

Decent, quiet, mostly clean

Posted Sep 4, 2017
Pros: Price
Cons: More attention to cleanliness
Location: There's really nothing to do in the vicinity.
Checkin was quick and easy. The hotel isn't really near anything interesting, so it's very quiet at night. The cleaning crew neglected to remove a ziplock bag that a previous guest had left on top of a lampshade, which makes me suspicious about the effort they put into cleaning the rooms. How do you miss something so blatant? Overall, it's fine.
Comment from Hotel Management
Sep 5, 2017 by LQ Customer Care, Hotel Management
Steward, Thank you for your review. We are pleased that you had a good stay overall. However, we apologize for the cleanliness issues you mentioned. We will forward your feedback to the management team and hope to see you again soon! Sincerely, Diana - LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from madison wisconsin

Nice pet friendly hotel

Posted Aug 30, 2017
The room was gorgeous. The staff were friendly. Was a little unimpressed when i requested clean linen and did not get it. The location was great for the business travelers but not for the sightseers and just cuz ppl.
Comment from Hotel Management
Aug 31, 2017 by LQ Customer Care , Hotel Management
Dear Valued Guest, We truly regret that our accommodations did not fully meet your expectations. Surely this was quite an inconvenience for you. We hope that you will consider giving us another opportunity in the near future. Sincerely, Danielle LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler from airdrie

Perfect for anyone travelling with pets

Posted Aug 9, 2017
The rooms are clean and spacious and it was a very quiet hotel. We were travelling with our dog and they were very accommodating. They don it charge an additional pet fee per night like most hotels and there is a huge green space behind the hotel that stretches about 3km which is great for a dog.
Comment from Hotel Management
Aug 11, 2017 by LQ Customer Care , Hotel Management
Dear Valued Guest, We greatly appreciate the feedback you've given and the lovely photo! Our pet friendly policy is a feature valued by many of our guests, and one we take delight in offering. We hope to see you again soon! Sincerely, Danielle LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from hoiston

Good value near Dane County's Airport

Posted Aug 8, 2017
Hitel was clean and room was bery spacious. Facilities were a bit "tired", bit were neat every day. The breakfestbwas the only disappointing part. It is a continental nreakfest "light".
Comment from Hotel Management
Aug 9, 2017 by LQ Customer Care, Hotel Management
Leo, We appreciate your review of our hotel and are delighted that you found our hotel to be a good value, and you enjoyed our clean, spacious rooms. However, we are extremely disappointed to hear that our complimentary breakfast and our décor didn’t meet your expectations. We have shared your comments with management for consideration and do hope to have you as a guest again soon. Sincerely, Bennie
3 out of 5
by A verified traveler

Posted Jul 28, 2017
I liked that the location was close to the freeway, but it wasn't super easy to find.
Comment from Hotel Management
Jul 29, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your review. We are happy to hear that you were pleased with the location of our hotel. We hope you will visit us again the next time you are in the area. Sincerely, Diana
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Surprisingly nice, and very affordable!

Posted Jul 26, 2017
Pros: Stellar staff, and very clean
Cons: I would get rid of all styrofoam cups, plates, etc... I would like to see greener choices.
I would rate our overall experience here a 5--very nice facility, and the staff was stellar in courtesy and service! This was a pleasant surprise for the price. The room was clean and comfortable.
Comment from Hotel Management
Jul 29, 2017 by LQ Customer Care, Hotel Management
Dear Peggy, Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area. Sincerely, Diana