Ratings based on 1,297 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando,Fl

Close to interstate for quick access to stadium.

Posted Nov 13, 2017
Nice friendly staff. Quick sign in with spacious comfortable room.
Comment from Hotel Management
Nov 15, 2017 by Management, Hotel Management
Thank you
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Old hotel but not bad at all

Posted Nov 10, 2017
The hotel is old and the stinky carpet can attest to it. The staff is not that friendly at all except the kitchen lady. Three stars only because of her and the wonderful breakfast.
Comment from Hotel Management
Nov 15, 2017 by Management, Hotel Management
We are Sorry if we didn't fulfill your expectations. We will make sure to improve and hopefully have you staying with us again. Thank you
2 out of 5
by A verified traveler from at home

Under Renovation

Posted Nov 9, 2017
Cons: The front desk staff
Location: Close to the airport
This hotel is under renovation and should have been done long ago! The TV in the room did not work. The repair could not be made until after 8 AM. The front desk staff is NOT pleasant or friendly. The evening shuttle driver from the airport, however, was great - pleasant, friendly, and prompt.
Comment from Hotel Management
Nov 15, 2017 by Management, Hotel Management
We are sorry we didn't fulfill your expectations. We will make sure to improve and hopefully have you staying with us again.
3 out of 5
by A verified traveler

Posted Nov 6, 2017
Pros: Location to the airport
Cons: Shower water pressure
Location: Close the the airport
The hotel seems to be in the middle of remodeling. The hallway walls had Wet Paint signs on them and some of the carpeting was replaced with ceramic tiles. Our room was on the 2nd floor, and appeared to have already been redone. However, it still had an older hotel smell and the water pressure in the shower was ridiculous. It was a slight mist at that. We did not use the pool, but it looked very clean. The breakfast was good. Could have used better maintenance and clean up, but it wasn't horrible. Ultimately, the poor water pressure in the shower is the reason we won't return.
Comment from Hotel Management
Nov 15, 2017 by Management, Hotel Management
We are sorry we didn't fulfill your expectations. We will make sure to improve and hopefully have you staying with us again.
3 out of 5
by A verified traveler

Posted Nov 4, 2017
Looked like either renovations were on going or it needed a renovation. But no sign either way explaining why the wall had two different color ink
Comment from Hotel Management
Nov 15, 2017 by Management, Hotel Management
We are sorry we didn't fulfill your expectations. We will make sure to improve and hopefully have you staying with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Close to the airport.

Posted Oct 11, 2017
The water pressure in the bathroom sink was low. Had a hard time washing my hands and brushing my teeth. They are painting the hallways so your room smelled like paint and the AC unit had a weird smell coming from it also.
Comment from Hotel Management
Nov 15, 2017 by Management, Hotel Management
We are sorry we didn't fulfill your expectations. We will make sure to improve and hopefully have you staying with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from I'm from chicago

Nice hotel

Posted Oct 6, 2017
I didn't like that there was a lot of remodeling going on. I didn't like the smell of paint and glue.
Comment from Hotel Management
Nov 15, 2017 by Management, Hotel Management
We are sorry we didn't fulfill your expectations. We will make sure to improve and hopefully have you staying with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, United Kingdom

Nice hotel, close to beach, shops and restaurants.

Posted Sep 12, 2017
Pros: It's convenience to beach, shops and restaurants, extremely friendly and helpful staff including Robert who never seemed to go to bed.
Cons: Get rid of green wallpaper in lobby and rooms!
Location: As above.
Everything was very good, except for some upheaval as a new floor was being laid in the lobby which caused some discomfort. Over all a very pleasant stay which was cut short due to the imminent arrival of Hurricaine Irma.
5 out of 5
Recommended
for Everyone
by A verified traveler from williamstown nj

Can't think of one complaint

Posted Sep 5, 2017
This hotel was chosen because we stayed once before for one night and it was just fine. This was for 3 nights it was even better there wasn't anything at all to complain about. I will definitely stay again.
1 out of 5
by A verified traveler from Florida

customer service and the hotel condition bad

Posted Sep 5, 2017
First the front desk gay he was.rut the hotel was in construction to much noice the pool close to earlie