Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Marie from Maryland

Gartenhotel & Weingut Pfeffel Dürnstein is a 10

Posted Oct 4, 2015 on Hotels
The hotel was lovely as was the staff. The room was large with a great view of the Danube. The bed was very comfortable with nice linen. Bathroom and shower were great - very roomy. Hotel was very clean. We had dinner in the restaurant and it was one of the best meals we had our entire trip. Breakfast was excellent every day.
Comment from Hotel Management
Oct 19, 2015 by GH, Hotel Management
Dear Marie, thank you very much for taking the time to write those kind words, We are happy that you enjoyed your stay and would like to welcome you again soon. Yours, Family Pfeffel
4 out of 5
Recommended
for Couples
by gordon m from Charlottesville, Virginia

country/vineyard decorations

Posted Sep 25, 2015 on Hotels
Large, yet cozy feel of country hotel with wonderful breakfast room with outdoor terrace. Modern rooftop swimming pool with a so called relax spa zone designed for adults. Family vineyard and products featured. We had hoped to leave our car at hotel and walk in and out of Durnstein but the half mile walk was on an unlit and very busy road.
Comment from Hotel Management
Dec 5, 2015 by GH, Hotel Management
Dear Mr Gordon, thank you for taking the time to write those lovely words. We are happy that you enjoyed our Penthouse.SPA with the heated outdoor pool as well as the restaurant with many home made products. Our hotel is about 900 metres in the west of Dürnstein. As the Wachau valley is a worldwide known area, the days are very busy, nevertheless the nights are silent. We would like to welcome you once again and remain with the best regards from Dürnstein, Family Pfeffel & team of the Gartenhotel
Comment from Hotel Management
Dec 5, 2015 by GH, Hotel Management
Dear Mr Gordon, thank you for taking the time to write those lovely words. We are happy that you enjoyed our Penthouse.SPA with the heated outdoor pool as well as the restaurant with many home made products. Our hotel is about 900 metres in the west of Dürnstein. As the Wachau valley is a worldwide known area, the days are very busy, nevertheless the nights are silent. We would like to welcome you once again and remain with the best regards from Dürnstein, Family Pfeffel & team of the Gartenhotel
5 out of 5
Recommended
for Getaway With Friends
by Alexandru from Zürich

Wachau a very nice place in a very good hotel

Posted Aug 10, 2015 on Hotels
A nice view on Danube. Big rooms, a good restaurant with a big terrace and a nice and well equipped swimming pool on the 4th flor. Helpful and very king staff and also an excellent service.
Comment from Hotel Management
Oct 31, 2015 by GH, Hotel Management
Thank you very much for your friendly words. We are happy that you enjoyed staying with us and would be delighted to welcome you again! Yours, Family Pfeffel & staff
4 out of 5
Recommended
for Families
by Linda from Schelle

Degelijk hotel met goede service

Posted Jul 28, 2015 on Hotels
Hotel met buitenzwembad en wellness. Standaard kamers zijn ouderwets en hebben nood aan een renovatie. Geen airco op de kamer wat gezien de temperatuur buiten (37°) niet leuk was. Enkel s'avonds kon je het raam openzetten en mocht je geen licht aandoen anders zat de kamer vol insecten. De harde douchestraal kon niet geregeld worden. Het oude gedeelte van het hotel heeft geen lift. Het vernieuwde deel van het hotel was ok. Het personeel was vriendelijk en hulpvaardig. De service was ok. Gratis parking en mooi zicht op de Donau
Comment from Hotel Management
Dec 5, 2015 by GH, Hotel Management
Dear Mrs. Linda, thank you for taking the time, to visit and rate our hotel. Our hotel offers the new room categories Smaragd, Genießerzimmer and Himmelsstiege as well as the Federspiel-rooms in the old part of the hotel. The hotel-information offers our guests descriptions of each room category. You have chosen the ancient part. The new part rooms are 40-50m², with bath room and separate toilet, ceiling cooling system (economic air condition) and a sun balcony overlooking the Danube. The ancient rooms are constructional from the 70ies. Therefore this room category is cheaper than the ones in the new part of our house. In both rooms included is the infrastructure of the hotel like the penthouse.SPA, breakfast buffet and parking place. This year's summer was one of the warmest and longest in the history of the Wachau valley. Our new part of the hotel is provided with an air heat pump system, which is no air condition, but a ceiling cooling system - so the inside temperature is approx. 9 degrees cooler than the outside temperature. As the room description is saying, the ancient part does not have a cooling system and some rooms of the standard rooms are only available by stairs. We wish you all the best and remain with the best regards Family Pfeffel & team
Comment from Hotel Management
Dec 5, 2015 by GH, Hotel Management
Dear Mrs. Linda, thank you for taking the time, to visit and rate our hotel. Our hotel offers the new room categories Smaragd, Genießerzimmer and Himmelsstiege as well as the Federspiel-rooms in the old part of the hotel. The hotel-information offers our guests descriptions of each room category. You have chosen the ancient part. The new part rooms are 40-50m², with bath room and separate toilet, ceiling cooling system (economic air condition) and a sun balcony overlooking the Danube. The ancient rooms are constructional from the 70ies. Therefore this room category is cheaper than the ones in the new part of our house. In both rooms included is the infrastructure of the hotel like the penthouse.SPA, breakfast buffet and parking place. This year's summer was one of the warmest and longest in the history of the Wachau valley. Our new part of the hotel is provided with an air heat pump system, which is no air condition, but a ceiling cooling system - so the inside temperature is approx. 9 degrees cooler than the outside temperature. As the room description is saying, the ancient part does not have a cooling system and some rooms of the standard rooms are only available by stairs. We wish you all the best and remain with the best regards Family Pfeffel & team
5 out of 5
Recommended
for Personal Event
by Gontran from Berne

Excellent

Posted Jul 28, 2015 on Hotels
Parfait rapport prix qualité exceptionnelle
5 out of 5
Recommended
for Couples
by James from USA

Gem on the Danube

Posted Nov 2, 2014 on Hotels
Delightful hotel in beautful location overlooking the Wachau valley along the Danube within walking distance of the lovely town of Durnstein and its castle ruins. Room was very spacious and comfortable. Restaurant on site was excellent, especially the wine from the owner's own vineyard on the property. Staff was very friendly and accomodating. Highly recommend a stay here.
Comment from Hotel Management
Jun 14, 2015 by GH, Hotel Management
Thank you for taking the time to write those friendly words. We would be delighted to welcome you again! Yours Family Pfeffel & staff
3 out of 5
Recommended
by Peter from Neuburg

Anspruch und Wirklichkeit klaffen weit auseinander

Posted Oct 6, 2014 on Hotels
Die Bilder im Internet sind "aufgemöbelt". Von einem Winzerhotel habe ich mir mehr erwartet, als 6 kleine Proben für 25€ an der Bar mit dem Charme einer Wartehalle.
Comment from Hotel Management
Aug 22, 2015 by GH, Hotel Management
Vielen Dank, dass Sie sich die Zeit genommen haben, unser Haus zu bewerten. Unser Team ist Ihnen sehr dankbar, dass Sie Ihre Eindrücke und Erlebnisse mit uns teilen, Ihr Feedback ist für die Weiterentwicklung und das Qualitätsmanagement des Gartenhotel & Weingut Pfeffel von großer Bedeutung. Die Weinverkostung in unserem Hotel – Verkostung von 6 Weinproben, ergibt den von Ihnen genannten Preis, jedoch für 2 Personen. Dieser Preis ist natürlich in unserem Angebot ersichtlich, sprich jeder buchende Gast ist vor der Verkostung über den jeweiligen Preis informiert. Das das Bildmaterial nicht aufgemöbelt ist, zeigt ein Besuch vor Ort. Es tut uns leid, dass wir (Landhotel im Herzen der Wachau) anscheinend nicht Ihren Geschmack gefunden haben. Der Zusammenhang zwischen Wartehalle und unserer Lobby ist uns leider nicht nachvollziehbar. Mit freundlichen Grüßen aus der Wachau, Familie Pfeffel & das Team vom Gartenhotel
5 out of 5
Recommended
by Mike

Posted Aug 18, 2014 on Hotels
Comment from Hotel Management
Dec 19, 2015 by GH, Hotel Management
Dear Mike, thank you very much for taking the time to rate our hotel. We are happy that you enjoyed your stay and would like to welcome you again soon. Yours, Family Pfeffel