Free WiFi, bed sheets
Check availability

Reviews of Motel 6 Danvers, MA - Boston North

2 out of 5
Motel 6 Danvers, MA - Boston North
65 Newbury Street/US Route 1 North, Danvers, MA

Reviews

5.2
Rating 10 - Excellent. 114 out of 1000 reviews" "
Rating 8 - Good. 172 out of 1000 reviews" "
Rating 6 - Okay. 171 out of 1000 reviews" "
Rating 4 - Poor. 201 out of 1000 reviews" "
Rating 2 - Terrible. 342 out of 1000 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Tommy

Disliked: Staff & service
I really can't compare to my past stays at this same location as THE MOTEL 6 HOTEL management caused my Expedia reservation at the Danver property to be cancelled for unknown reasons. The only reason we can suspect that our 2 room ONE NIGHT (Friday) reservation was cancelled was so the motel 6 could use our rooms for people wanting at least a 2 or 3 night weekend stay. The motel assistant manager said it was because the location was sold out. Fortunately, since the reservations were made by Expedia they made good on our reservations and found us a better hotel. EXPEDIA even paid the difference from our rate at YOUR location to the substantially increased rate at the better hotel. Expedia made sure we knew they cared about our business. No more Motel 6 for us and we will share our experience on social media.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 7, 2023
Hi Tommy, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

2/10 Terrible

Sierra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation was cancelled unbeknownst to me and I didn’t find out about it until 1 hour before check in after I already drove 7.5 hours to be there. Would not recommend.
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Sierra, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
Cancelled my reservation with no warning and offered no help or guidance upon learning the news after travelling 7 hours... I'll go out of my way to tell people not to stay here or at any other motel 6s
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 20, 2023
Hi Sean,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 Terrible

JOHN

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not good
When we got there had a message from the day before that the rooms we had reserved from October of last year was not available got to room had a mattress in a bag on the wall ac didn't work seen bugs in the room only stayed one night left the next morning would never stay there again also had camper on blocks in the parking lock and had several people going in and out of the woods
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 24, 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Ann

Stayed 2 nights in Jul 2023

4/10 Poor

Ann

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I walked around in my bare feet for five minutes on the fake hardwood floor and when I wipe the bottom of my feet with a wet washcloth, it came back black filthy, dirty disgusting. Check in clerk was miserable.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 3, 2023
Hi Ann,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Edwin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend
Horrible is all I can say. No fridge, microwave even though i put one in reservation. The shower broke down. Stench of smoke and asked for non smoking room.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 27, 2023
Hi Erwin,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Tony

Stayed 1 night in Jul 2023

4/10 Poor

Carol

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pool was closed!!!!
The pool was CLOSED for maintenance on July 4th weekend????? That’s crap!!! It was quiet but it’s very old! Seems a lot of homeless there too.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 13, 2023
Hi Carol,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
I was told I was given an "upgraded room." The "upgraded room" smelled strongly of marijuana (I was told it was a non-smoking room). The vents on the air conditioner were smashed. There was trash all over the balcony. There was a sticky substance all over the floor. Gross.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jul 13, 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

10/10 Excellent

Mary

Stayed 1 night in Jun 2023

8/10 Good

Graham

Traveled with partner
Not the cleanest and the area didn’t feel super safe. But we slept well
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jul 7, 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness
You get what you lay for
Get what you pay for. Staff was nice enough, room was bare bones but the floor was dirty and sticky. Nothing like the pictures. Overall it was fine for a place to crash, what do you expect for the price
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on Jun 28, 2023
Hi Michael,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities
Mold in bathroom, stains everywhere. Grounds filthy. Parking lot filled with campers with kids running everywhere. Dog broke through screen to attack my dog was caught before jumping from window.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 28, 2023
Hi Lisa,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 Poor

Gordon

Stayed 2 nights in Jun 2023

4/10 Poor

Thang

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Advertised as a smoke free properties but the room was smell as if it is a smoking room. Elevator smell really bad Will never stay here again
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on Jun 22, 2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

Kathy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Ditty bathtub. Broken toilet. Loud and noisy and old and dirty
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on Jun 22, 2023
Hi Kathy,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Poor

samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid, cheap for a reason
Hotel was grotty. Cigarette burns on the bath, Reception man was very rude, talking in another language to someone else whilst checking me in. Hotel stank of cigarette smoke, pool was out of order. Only one pillow each, asked for more but was told they were ‘locked away’. Avoid this hotel. Pay a little extra and get somewhere cleaner and better
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 22, 2023
Hi Samantha,We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Lilith#Team6

4/10 Poor

Joe

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Advance request for handicap room. No extra pillows available. Only 1 washcloth and 1 hairtowel for 2 people None available when we arrived. Only 1 pillow per person No tissues in room
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 22, 2023
Hi Joe,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

lisa

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Very run down, dirty floors and two hard pillows on a king size bed. The bathroom was filthy, one towel, no shampoo, conditioner or anything. The tv was bolted to the wall and there was no remote control. There was no phone, and only one overhead light worked. It was old and like a homeless shelter. At least it was quiet. The elevator was stinky, smelled of urine and drugs. I apologized to my dog for bringing him there. Wouldn’t recommend it to anyone.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 22, 2023
Hi Lisa,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Terrible

Donald

I stayed in room 301 and there was no ac the thermostat on the wall didn't work there was no soap in the bathroom so I could shower and there was only 2 towels in the bathroom and the water was rusty
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 22, 2023
Hi Donald,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

VALERIA

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The sheets we're dirty
Stayed 1 night in Jun 2023

10/10 Excellent

Gavin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet , good staff
Stayed 3 nights in May 2023
Response from Brand Experience Team on Jun 16, 2023
Hi Gavin, We are glad you had a great experience and appreciate your feedback! Maz K. #Team6

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2023

2/10 Terrible

Melinda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

rachael, Shavertown

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reserved a non smoking room, when entering room it smelled horribly of cigarettes. They changed our room, but that room had no air conditioning.
Stayed 2 nights in May 2023
Response from Brand Experience Team on Jun 7, 2023
Hi Rachael,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet conveniently located and easily accessible staff courteous
Stayed 4 nights in May 2023
Response from Brand Experience Team on Jun 7, 2023
Hi Terrie,We’re glad you enjoyed your stay! Come back real soon!Lilith#Team6

10/10 Excellent

Annie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was very affordable and a decent place for my daughter to stay for one night after attending a music festival in Boston.
Stayed 1 night in May 2023
Response from Brand Experience Team on Jun 7, 2023
Hi Annie,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

RebeccaS.

Stayed 1 night in May 2023

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No air or heat. Table dirty no screens on the windows and sink leaked in bathroom
Stayed 2 nights in May 2023
Response from Brand Experience Team on Jun 7, 2023
Hi Lisa,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Jordan

Stayed 4 nights in May 2023

2/10 Terrible

Cori

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Room reaked of smoke, bedding had burn holes from cigarettes and the table had tape holding the veneer on. The ceiling tiles in the hallway had stains where there had been leaks.
Stayed 2 nights in May 2023
Response from Brand Experience Team on Jun 2, 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 Terrible

Bonnie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
this place looks clean and nice in the pics however, once inside it smells terrible in the stairways, the elevators and laundry room. The bathtub in our room was nasty and you couldn't shut the water off so it ran all night long. Also one reason i booked this room was it had an indoor pool. This is not the case. the pool has been closed for sometime now and needing repairs but this was not mentioned at all. overall not a place i would recommend or would stay at again.
Response from Brand Experience Team on Jun 2, 2023
Hi Bonnie, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 Terrible

Alvaro

Traveled with family
Worst hotel experience ever. Totally different as it shows in the pictures. I booked for two nights and has to check out next day. Deteriorated bedroom. Bad smell everywhere. “Pet friendly” was not advertised. By the look of all the surrounding, the premise is been used as homeless shelter.
Stayed 2 nights in May 2023
Response from Brand Experience Team on Jun 2, 2023
Hi Alvaro, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

4/10 Poor

Jackie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Gregg

Business traveler
Liked: Cleanliness, staff & service
Improved, but still a way to go
I have made a number of complaints over the years about this location, but continue to use it because of the location. I must say that this time it was much improved, recent repainting, etc. Not perfect by any means however. The repeated loud barking of a next door dog didn't help!
Stayed 2 nights in May 2023
Response from Brand Experience Team on Jun 2, 2023
Hi Gregg, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

8/10 Good

Daem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms being redone not complete before guest placed in them going to be great when complete
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on Jun 2, 2023
Hi Debra, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

6/10 Okay

cynthia

Liked: Staff & service
The service people were above and beyond awesome!! Very respectful and willing to help. Pool was closed and alot of overflowing gatbage bins. Not the cleanest hallways but room was clean.
Stayed 1 night in May 2023
Response from Brand Experience Team on May 24, 2023
Hi Cynthia,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Poor

Shannon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lying about the amenities
The only reason we stayed here was to use the pool because we were going to have all of Saturday evening there..... we were very excited to use the indoor pool.... it wasn't open and there was nothing when we booked it stating it was closed. Very disappointed and unhappy with hotels .com for not being aware of this
Stayed 2 nights in May 2023

4/10 Poor

Dale

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Despite the staff's best efforts, they were unable to provide me with a working room key. Therefore I never felt completely comfortable in the room, and could not go back and forth as I wished.
Stayed 2 nights in May 2023

4/10 Poor

Edixon

Stayed 1 night in May 2023

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
my only complaint was that the pool wasnt open yet. it was comfortable and worth the money spent.
Stayed 1 night in May 2023
Response from Brand Experience Team on May 17, 2023
Hi Nina,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 Terrible

Dan

Business traveler
Disliked: Staff & service
FURIOUS
Accommodations were fine. BUT this reservation was made AND PAID IN ADVANCE for an employee but when he tried to check in they have no record of the reservation. And he had to pay out of his own pocket!! I am NOT happy!!!
Stayed 1 night in Apr 2023
Response from Brand Experience Team on May 11, 2023
Hi Dan,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Terrible

joel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Dan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Dahiana

Stayed 2 nights in Apr 2023

2/10 Terrible

Belle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Normal hotel items are not available to anyone that stays here except only if you pay more for your room. Really, how much more would we be charged for a 50 cent tube of shampoo and conditioner? Shame on you Motel 6. If i could rate negative 5 i would !!
Stayed 1 night in Apr 2023
Response from Brand Experience Team on May 5, 2023
Hi Belle,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6