Ratings based on 198 Verified Reviews

3.6 out of 5
75% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Nov 26, 2017
Would have been a better stay if it had a refrigerator and a microwave and some actual furniture
Comment from Hotel Management
Dec 3, 2017 by Karen, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we will be using your feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely Karen Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from bridgeport wv

Thanksgiving

Posted Nov 24, 2017
Staff is great. Pool was warm nut a little warm we would be great clean and tidy. Overall a 4.7/5
Comment from Hotel Management
Nov 28, 2017 by Karen, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve on other things, helps us deliver a more superior experience for you and future guest. Thank you again for taking the time on completing the survey. Sincerely Karen Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Staten Island, NY

Nice hotel moderately priced.

Posted Nov 6, 2017
Cons: Offer a cold water option at breakfast, not just juices
Location: We stayed here to visit Bucknell University. We will also say here to visit Knoebels amusement park.
Hotel is conveniently located off the interstate. Room was clean and beds comfortable. Employees are pleasant and helpful. Breakfast was typical but not disappointing.
Comment from Hotel Management
Nov 8, 2017 by Karen, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again. Thank you again Sincerely' Karen Front Desk Manager
3 out of 5
by A verified traveler from NY

Staff are nice but not the best stay.

Posted Nov 6, 2017
I didn't realize when I booked it that pets were allowed. We were woken up many times during our stay because of barking during the night and early morning. There were a lot of pets throughout the hotel. Our room had many stains all over the carpet and chairs. There was also a slight odor in the room. The mattress was very uncomfortable. The hotel staff were very nice though and they had complimentary breakfast.
Comment from Hotel Management
Nov 8, 2017 by Karen, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. If I can provide assistance, please don't hesitate to contact me directly. Sincerely Karen Front Desk Manager
5 out of 5
by Angie

Great Stay!!!

Posted Oct 21, 2017 on Hotels
Truly a fantastic place to syay...clean, friendly and a grat location...
3 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Craft weekend stay

Posted Oct 18, 2017
Cons: Under renovations cannot wait to come back once complete
Location: Covered bridges
Hotel very close to Knoebals.. We came up specifically for the craft fair. One night road construction made travel time to park length by by Saturday road was re-opened.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Friendly and helpful staff; very nice room, good variety for breakfast
3 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Posted Oct 9, 2017 on Orbitz
We had several stink bugs in our room plus a spider. All they did was say they were sorry and they are ok as long as you dont crush them. Said they are really bad in the area at the moment. Did not offer any type of discount or any other extra perk to make up. It took my daughter over an hour to dall asleep because she was freaked out. Could not switch rooms because hotel was at capacity.
3 out of 5
by A verified traveler

Posted Oct 8, 2017 on Hotels
First room had bugs in it and some kind of droppings on the floor in the bathroom. I did ask for another room and got one. It was a little better.
5 out of 5
by Jason

Posted Oct 4, 2017 on Hotels
Comment from Hotel Management
Oct 28, 2017
Thank you very much for taking the time to fill out our survey. We appreciate your feedback, so we can exceed with all our guest.