Two queens refrigeritor non smoking | Hypo-allergenic bedding, desk, iron/ironing board
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Reviews of Hampton Inn Danville

2.5 out of 5
Hampton Inn Danville
100 Montgomery Way, Danville, KY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 263 out of 368 reviews" "
Rating 8 - Good. 78 out of 368 reviews" "
Rating 6 - Okay. 13 out of 368 reviews" "
Rating 4 - Poor. 5 out of 368 reviews" "
Rating 2 - Terrible. 9 out of 368 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

KATHY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024
Response from jwh on Mar 25, 2024
Thank you for taking the time to tell us about your experience at the Hampton Inn Danville.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing the Hampton Inn Danville.

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, amenities
Rude, unhelpful, dishonest
Stayed 1 night in Mar 2024
Response from sam on Mar 19, 2024
Guest was a not-show-late cancellation. Cancellations are 24 hours in advance.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Would stay here again!
Stayed 1 night in Feb 2024
Response from JWH on Feb 26, 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. We definitely hope to see you again then if you return to our area!

6/10 Okay

Erica

Stayed 1 night in Feb 2024
Response from jwh on Mar 21, 2024
Thank you for taking the time to review our hotel. We appreciate your feedback.

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very wary staying in Hotels and we were so impressed with the rooms, cleanliness and all the little things left around the room to welcome us, staff was top notch and facilities immaculate! So impressed and relieved, we enjoyed our stay and will always come back here when in town.
Stayed 1 night in Feb 2024
Response from jwh on Feb 14, 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback & are pleased to see you enjoyed your stay!

10/10 Excellent

LINDA, FORT LAUDERDALE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from jh on Feb 8, 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback.

10/10 Excellent

crissy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from jh on Feb 8, 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback.

10/10 Excellent

Joelle

Business traveler
Stayed 1 night in Dec 2023
Response from jh on Feb 8, 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms enjoyed our stay
Stayed 1 night in Nov 2023
Response from JWH on Nov 29, 2023
Thank you for taking the time to review our hotel. We appreciate your feedback!

10/10 Excellent

Troy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I have stayed in. Outstanding service and friendly staff. Super clean.
Stayed 1 night in Nov 2023
Response from JWH on Nov 16, 2023
Thank you for taking the time to review our hotel. We greatly appreciate your feedback.

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from JWH on Nov 14, 2023
Thank you for taking the time to review our hotel. We greatly appreciate your feedback.

10/10 Excellent

walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from JWH on Nov 2, 2023
Thank you for taking the time to review our hotel. We greatly appreciate your feedback.

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Great hotel. The staff was very friendly and accommodating. Conveniently located in Danville, and a great complimentary breakfast.
Stayed 1 night in Sep 2023
Response from JWH on Oct 4, 2023
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. So glad to see you enjoyed your stay with us and the encounters with our staff.

10/10 Excellent

Chris

Stayed 1 night in Sep 2023
Response from JWH on Oct 30, 2023
Thank you for taking the time to review our hotel. We greatly appreciate your feedback.

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from jwh on Sep 5, 2023
Thank you for taking the time to review our hotel. We greatly appreciate your feedback.

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appeared to be fairly new. Several restaurants close by. Everything was clean. No complaints
Stayed 1 night in Sep 2023
Response from jwh on Sep 5, 2023
Thank you for taking the time to review our hotel. We greatly appreciate your feedback.

8/10 Good

Mary

Liked: Staff & service
Stayed 6 nights in Aug 2023
Response from jwh on Sep 5, 2023
Thank you for taking the time to review our hotel. We greatly appreciate your feedback.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from jwh on Aug 16, 2023
Thank you for taking time to fill out our survey. Please know we take them very seriously. Your comments enable us with the insight to provide a better facility and services to you.I am so glad you enjoyed your stay with us!Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from jwh on Aug 16, 2023
Thank you for taking time to fill out our survey. Please know we take them very seriously. Your comments enable us with the insight to provide a better facility and services to you.I am so glad you enjoyed your stay with us!Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfection here! I do think it’s pricey but it’s clean, amenities are great; fridge, microwave, beds made for comfort with 4 comfortable pillows, iron and ironing board, hair dryer, Hershey kisses, and a cute rubber duckie for bath time! I still believe for the location 25-35 less would be premium as there isn’t a lot to make folks aware of.
Stayed 2 nights in Aug 2023
Response from jwh on Aug 14, 2023
Thank you for taking time to fill out our survey. Please know we take them very seriously. Your comments enable us with the insight to provide a better facility and services to you.I am so glad you enjoyed your stay with us!Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville.

10/10 Excellent

Marcus

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from jwh on Aug 14, 2023
Thank you for taking time to fill out our survey. Please know we take them very seriously. Your comments enable us with the insight to provide a better facility and services to you.I am so glad you enjoyed your stay with us!Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville.

8/10 Good

Selena

Stayed 1 night in Jul 2023
Response from jwh on Sep 2, 2023
Thank you for taking time to fill out our survey. Please know we take them very seriously. Your comments enable us with the insight to provide a better facility and services to you.I am glad you enjoyed your stay with us.Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and informative staff. Very clean
Stayed 1 night in Jul 2023
Response from JWH on Aug 2, 2023
Thank you for taking the time to review our hotel. We greatly appreciate your feedback.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day Trip
The hotel was clean and the staff was very friendly.
Stayed 1 night in Jul 2023
Response from jwh on Jul 31, 2023
Thank you for taking the time to review our hotel. We greatly appreciate your feedback!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The only place I want to stay when visiting Danville .
Stayed 2 nights in Jul 2023
Response from JWH on Jul 27, 2023
Thank you for taking the time to review our hotel! We greatly appreciate your feedback.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from JWH on Jun 12, 2023
Thank you for taking the time to complete a review of our hotel. We greatly appreciate the feedback.

10/10 Excellent

Alexis and Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jazmyn H on May 1, 2023
Thank you for taking the time to review our hotel.

10/10 Excellent

Linda

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
It was clean, well organized, classy and still took in dogs.
Stayed 2 nights in Apr 2023
Response from JH on Apr 24, 2023
Thank you for taking the time to review our hotel. We greatly appreciate the feedback!

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from JH on Mar 30, 2023
Thank you for taking the time to review our hotel!

10/10 Excellent

April

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff. They even had milk bones for my dog!
Stayed 1 night in Mar 2023
Response from JH on Mar 10, 2023
Thank you for taking the time to survey our hotel. We appreciate the feedback greatly.

6/10 Okay

angie

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was very clean and the staff was friendly. However, our room was not cleaned after we were out all day. Also, the hot water was not warm enough.
Response from GM on Jan 18, 2023
Thank you for staying with us. I believe you were here when the water lines busted. We tried extremely hard to get things fixed durning the night.

2/10 Terrible

Amber

Stayed 1 night in Nov 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay
Stayed 1 night in Nov 2022
Response from JH on Nov 20, 2022
Thank you for taking time to fill out our survey. Please know we take them very seriously.Your comments enable us with the insight to provide a better facility and services to you.Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville.

10/10 Excellent

Branden

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from JH on Oct 6, 2022
Thank you for staying with us! We appreciate the feedback.

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Sep 2022
Response from jh on Sep 12, 2022
Thank you for taking time to fill out our survey. Please know we take them very seriously.Your comments enable us with the insight to provide a better facility and services to you.Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from jh on Sep 12, 2022
Thank you for taking time to fill out our survey. Please know we take them very seriously.Your comments enable us with the insight to provide a better facility and services to you.Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville.

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We love this Hampton Inn ! It was spotless, the staff was so friendly and the breakfast was a fantastic way to start the day.
Stayed 2 nights in Aug 2022
Response from jh on Aug 22, 2022
Thank you for taking time to fill out our survey. Please know we take them very seriously. Your comments enable us with the insight to provide a better facility and services to you.Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville.

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was disappointed that a lightbulb was missing from a floor lamp near my bed because it was difficult to see inside my suitcase.
Stayed 1 night in Aug 2022
Response from jh on Aug 11, 2022
Thank you for taking time to fill out our survey. Please know we take them very seriously. Your comments enable us with the insight to provide a better facility and services to you. Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville.

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff. Comfortable room
Stayed 1 night in Aug 2022
Response from jh on Aug 11, 2022
Thank you for taking time to fill out our survey. Please know we take them very seriously. Your comments enable us with the insight to provide a better facility and services to you. Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville.

8/10 Good

Trea

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our stay.
Stayed 1 night in Jul 2022
Response from JH on Aug 4, 2022
Thank you for taking the time to review our hotel. We appreciate you staying with us!

10/10 Excellent

Buell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was amazing and friendly
Stayed 1 night in Jul 2022
Response from JH on Jul 25, 2022
Thank you for taking the time to review our hotel. We appreciate you staying with us!

8/10 Good

Todd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and friendly, always saying “hi” whenever our paths crossed. My only complaint, and it’s not that big a deal, was running out of certain items at breakfast. Overall, very satisfied.
Stayed 3 nights in Jul 2022
Response from JH on Jul 23, 2022
Thank you for taking the time to review our hotel. We appreciate the feedback as it helps us improve where needed. We are pleased to see that you enjoyed your interactions with our staff. Thank you for letting us know about the breakfast. It will be addressed.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was amazing! Very friendly staff. Great breakfast that is free. The pet fee is rather steep at 75.00.
Stayed 1 night in Jul 2022
Response from JH on Jul 23, 2022
Thank you for taking the time to review our hotel. We appreciate the feedback as it helps us to improve where needed. We are pleased that you enjoyed your stay, our staff, and our breakfast.

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 1 night in Jun 2022
Response from JH on Jun 27, 2022
Thank you for providing feedback about our hotel! We greatly appreciate you all staying with us!

10/10 Excellent

Nicole

Stayed 1 night in May 2022

10/10 Excellent

Alaric, Ooltewah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

Karen

Traveled with family
Disliked: Staff & service
We booked a room back in September 2021 for my daughter’s May 2022 college graduation. When we arrived for check in at 7pm, we were told our room was released at 2pm because I hadn’t replied to an email that was sent at 9:30am that day. Apparently, the hotel had tried to run our credit card through that morning before we’d ever arrived, and as our card had been hacked in October and we had been issued a new card, the Hampton Inn assumed we weren’t coming! I had received a confirmation email earlier in the week confirming our arrival, but was busy traveling and attending my daughter’s graduation festivities to check my email again that day. Shame on you Hampton In. For putting us in that position and being rude about it in the process.
Stayed 1 night in May 2022

10/10 Excellent

David

Stayed 1 night in May 2022
Response from Susan on Jun 1, 2022
Thank you for choosing to stay with us.

10/10 Excellent

BILL AND EDNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel but it was kind of expensive.
Stayed 1 night in Apr 2022
Response from JH on May 2, 2022
Thank you for taking the time to review our hotel. We appreciate the feedback as it allows us to improve where needed.

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest Hampton Inns I have stayed in. The property is brand new and is being well-maintained. The pool and pool area were clean and inviting. The breakfast was terrific. The front desk staff was very helpful and efficient.
Stayed 1 night in Apr 2022
Response from Susan on Apr 11, 2022
Thank you for taking time to fill out our survey. Please know we take them very seriously. Your comments enable us with the insight to provide a better facility and services to you. Thank you for choosing to stay with us at The Hampton Inn by Hilton, in Danville.