Ratings based on 127 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Danville, Il.

Check your bathroom!

Posted Mar 24, 2017
Pros: The breakfast was enjoyable.
Location: The location was very accessible to the interstate.
We arrived at the Sleep Inn around seven thirty. Our room was pretty clean so we unloaded our suitcases and got ready to relax in our room. My cousin took a shower and immediately found out that we didn't have any hot water. The shower is curved and had very little room to put your soap, etc. We called the desk and they moved us to another room. So we packed up, got dressed and moved. The next room the toilet broke inside the tank so it wouldn't flush. We were told that we would get a discount and of course that did not happen. I am sorry to say that I would not stay here again. I also think that the room rate was extremely high for this time of the year. We go to Myrtle Beach every year and never have we paid this much.
Comment from Hotel Management
Apr 20, 2017 by hotelstaff, Hotel Management
Thank you for sharing your feedback of our Sleep Inn & Suites. We're so sorry to hear of your disappointing experience and assure you that this is not the standard we hold ourselves to. We hope that you'll try us again next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2017
Friendly and helpful staff, nice accommodations, and good breakfast!
Comment from Hotel Management
Mar 15, 2017 by hotelstaff, Hotel Management
Thank you for visiting our Sleep Inn & Suites in Danville, IL! It was our pleasure to welcome you and we're so glad to hear that you enjoyed our hotel and fresh breakfast. We hope that you'll join us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Not bad at all...

Posted Jan 16, 2017 on Orbitz
Pros: It was clean and quiet. This was the down-season, and there were Travel Advisories, so the actual quietness level may have been a fluke.
Cons: Expand your breakfast meats to more than sausage - I don't like sausage. How about bacon, too?
Location: You can't see Danville from here. You may think you're out in the boonies. You are. If you're not from there, you may not find much to do.
Given that it's in the "Industrial Park" area near Danville, the accommodations are not bad at all. The area looks sketchy, and some of the other motels in that location are far less appealing to the eye from the outside, however, Sleep Inn and Suites makes up for that inside. It's not a fancy place, but it is comfortable and probably one of the best places in the Danville area. The breakfast is not bad either - egg circles, sausage patties, biscuits and gravy, cereal, pastries and breads, the expected juices, fruits, and coffee. The staff were friendly and mostly out of sight.
Comment from Hotel Management
Jan 19, 2017 by hotelstaff, Hotel Management
Thank you for choosing our Sleep Inn & Suites for your visit to Danville, IL! It was our pleasure to host you and we're glad to hear that you enjoyed your stay. We really appreciate your feedback and we do alternate between sausage and bacon depending on what's available. We hope that you'll be back to visit again soon!
3 out of 5
by Alison

Posted Jan 7, 2017 on Hotels
The toilet kept running and then wouldn't flush, the air did not work...was charged 2 times for the room after calling 3 times and being lied to about how they had refunded my account I had to call hotel.com myself and it was taken care of within 24 hours
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Dear Alison, we're so glad to hear that you were able to resolve the issue that you encountered. Contacting the site that you booked through was definitely the most efficient way to make sure that they issued your refund. Thanks and take care,!
5 out of 5
Recommended
for Everyone
by A verified traveler from minneapolis

Nice hotel & location

Posted Dec 30, 2016 on Orbitz
Nice large shower and room Great hot breakfast and location
Comment from Hotel Management
Jan 4, 2017 by hotelstaff, Hotel Management
Thanks so much for choosing our Sleep Inn & Suites and for sharing your review! We're so glad to hear that you enjoyed our large shower and hot breakfast, and we hope that you'll visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value.

Posted Dec 20, 2016 on Orbitz
Compared to others at this price, the room, staff, pool, heating system and breakfast were superior.
Comment from Hotel Management
Dec 23, 2016 by hotelstaff, Hotel Management
Thank you so much for choosing our Sleep Inn & Suites in Danville, IL! We're so glad to hear that you enjoyed your visit and we hope that you'll come back to visit again soon!
4 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Comment from Hotel Management
Dec 3, 2016 by General Manager, Hotel Management
Thank you for choosing our Sleep Inn & Suites during your visit to Danville, IL! We loved hosting you and really appreciate your feedback. We're glad to hear that you enjoyed your stay and we hope that your next visit with us is even better!
4 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Thank you for choosing our Sleep Inn for your visit to Danville! We appreciate your feedback and are glad to hear that you enjoyed your stay. We hope that you'll come back soon!
4 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
Comment from Hotel Management
Nov 13, 2016 by General Manager, Hotel Management
Thank your choosing our Sleep Inn & Suites during your visit to Danville, IL! We loved hosting you and are so glad to hear that you enjoyed your stay. We really appreciate your review and hope that you'll be back soon!
1 out of 5
by A verified traveler

Posted Oct 26, 2016 on Hotels
Terrible stay. Not what I expected for a 4.3. Service terrible. Communication terrible. Concerned for guest terrible.
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
We appreciate the feedback -your review doesn't provide much detail but we apologize for any error or failure on our part that you may have experienced. We work hard to provide our best for each guest every day, and are sorry that doesn't seem to reflect in your review. Take care and have a great day!