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Reviews of Sleep Inn And Suites Danville

2.5 out of 5
Sleep Inn And Suites Danville
361 Lynch Dr, Danville, IL

Reviews

8.2

Very Good

Rating 10 - Excellent. 203 out of 450 reviews" "
Rating 8 - Good. 156 out of 450 reviews" "
Rating 6 - Okay. 41 out of 450 reviews" "
Rating 4 - Poor. 21 out of 450 reviews" "
Rating 2 - Terrible. 29 out of 450 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, comfortable beds and great staff
Stayed 2 nights in Mar 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service
Enjoyed the wonderful staff!
Stayed 3 nights in Mar 2024

8/10 Good

Richard

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice room with 2 queen beds and a pull-out cot which was perfect for our family of 5!
Stayed 1 night in Jan 2024

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Convenience to our destination was great. We had a spacious suite. Place needs rehabbed. Bathroom was dirty. The vents in the ceiling over the toilet were dirty and grime hanging from the vent. The shower floor was stained dirty and the corners around the bathroom were very dirty. Hasn’t been deep cleaned in years.
Stayed 2 nights in Dec 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was recently updated, would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Lance

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yappy dogs
The hotel is very nice but the dogs in the room next to us back a good portion of the night. The room above us had kids who were using the room like a jungle gym. Didn't get much sleep.
Stayed 1 night in Dec 2023
Response from Dori, GM on Dec 28, 2023
Dear guest, I am very sorry for the noise issue during your stay. We take care of these kinds of things as soon as they are reported. The best solution is to change rooms if that is what the guest prefers. I hope you will give us another opportunity to offer you a restful night's stay.

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Parking lot well lit. Room clean and bed comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Evan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Isaac

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay
Perfect for our needs on a quick overnight stay. Clean, comfortable and quiet. Great value.
Stayed 1 night in Dec 2023

8/10 Good

Candice

Disliked: Cleanliness, property conditions & facilities
Needs a DEEP Clean
Great front desk service. The carpets in our room needed shampooing as did the carpet throughout the hallways.
Stayed 1 night in Dec 2023

10/10 Excellent

April

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
I liked that the hotel had a green area on the side and behind the building to walk my dog which was away from traffic.
Stayed 1 night in Nov 2023

8/10 Good

Donita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Deana

Traveled with family and small children, Business traveler, Traveled with family
This was an absolutely unpleasant experience for my family, and I. We will not be returning to this hotel chain in our lifetime. The beds were smaller than the normal queen, the bathroom only had a shower and could not fit two people standing in the bathroom comfortably, the rooms were blazing hot when you entered them, and need some updating. The staff member (SAMANTHA) on the phone and in person at the front desk was an absolute nightmare!!! I have never been treated so rudely or disrespected so much by an employee of an establishment. I then went to read multiple reviews where others that have visited this establishment said the same things about Samantha. It is astonishing to me that a staff member with this much disregard for their guests would be allowed to keep their job. I would never recommend going to this place!!!
Stayed 1 night in Nov 2023
Response from Dori GM on Nov 22, 2023
Hello Deana, I am aware of what occurred at check in and through your stay. We have policies in place for the protection of our guests and their personal information. I'm sorry if you found them inconvenient. If you would have listened to what Samantha was attempting to explain to you it may have gone better for you.

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Carole, Pequot Lakes

Traveled with partner
Liked: Amenities, property conditions & facilities
Very nice room! Good breakfast. However, staff person was rather abrupt, even a bit rude at check in...and it wasn't late at night, only 7pm.
Stayed 1 night in Nov 2023
Response from Dori GM on Nov 22, 2023
Hello Carole, Thank you for telling us about your experience at Sleep Inn. I am pleased to hear you were happy with your room and breakfast. I apologize if the desk agent was less than welcoming. Thank you for bringing it to my attention.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean. The tv and frig. were unplugged, that was minor. It was quiet. The bed was comfy and the staff was very friendly. We had a wonderful breakfast. It was a good experience overall.
Stayed 1 night in Nov 2023
Response from Dori GM on Nov 22, 2023
Hello Guest, Thank you for the good review of your stay. We are very encouraged to hear that we have taken good care of our guests. Hope we see you again when you come to Danville.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Stay Everytime
This is our go to hotel when we go to Danville. We have stayed several time for the Covered Bridge Festival and our family and friends stayed here fir our sons wedding.
Stayed 2 nights in Oct 2023
Response from Dori GM on Oct 25, 2023
Hello Mary. Thank you for the great review. It is our pleasure to see you as a returning guest. I went to the Covered Bridge Festival for the first time this year. Now I see why people attend year after year. See you next year!

8/10 Good

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast staff was excellent, kept the area stocked and clean.
Stayed 1 night in Sep 2023

6/10 Okay

Willis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated, dirty carpets, small rooms, old shower, stained curtains, old in general, etc. But only needed for sleep so the bed was comfy and pillows nice. Staff was average at check in but check out was very nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Tracey

Stayed 1 night in Sep 2023
Response from Dori GM on Oct 25, 2023
Hi Tracy. Thank you for being our guest. We appreciate your great score for your stay experience. We look forward to seeing you again when you are in Danville.

2/10 Terrible

Whitney

Stayed 1 night in Sep 2023

8/10 Good

Tiffany, Princeton

Stayed 1 night in Sep 2023
Response from Dori GM on Oct 25, 2023
Hi Tiffany. Thank you for choosing our hotel for your recent stay in Danville. We love to hear from our guests and are grateful for your review. If you would kindly let us know what it would have taken to allow you to rate us a "5", we would love to hear it. That is our goal for every guest. We appreciate your business.

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Dori GM on Oct 25, 2023
Hello Barbara. Thank you for staying with us recently. We appreciate you telling us about your stay and look forward to seeing you again.

2/10 Terrible

Jessica

Stayed 1 night in Sep 2023
Response from Dori GM on Oct 25, 2023
Hello Jessica. I'm sorry you did not read our policy on the website regarding local residents not accepted at Sleep Inn. There are some hotels in Danville that do not have this policy.

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Room was clean and comfortable. Room was next to pool and had strong chlorine smell. Staff was helpful and friendly.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Aug 2023

6/10 Okay

Mary

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was on the older side. The person who checked me in was NOT friendly at all. The room was very spacious, but again, needed updating. The pool was excellent; clean, nice size and the water was a decent temperature. Breakfast was good with plenty of options. The price was good. Overall, we were satisfied with our stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Stayed 1 night in Aug 2023

10/10 Excellent

Pattie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Danville, Il
Check in smooth, good breakfast in the morning- friendly staff, wow fracture in my book!
Stayed 1 night in Aug 2023

8/10 Good

Mildred, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, convenient and great sleep
Stayed 1 night in Aug 2023

4/10 Poor

JULIE

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was not clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We needed a comfortable space for 3 adults, and this hotel was perfect! Clean, spacious, and great staff! Would recommend.
Stayed 1 night in Jul 2023

6/10 Okay

Jill

Traveled with family
Liked: Property conditions & facilities
The suite was spacious and the beds were comfortable but the room did not smell great and the toilet did not drain fully.
Stayed 1 night in Jul 2023

6/10 Okay

Lori

Business traveler
Disliked: Property conditions & facilities
Only Okay
Older hotel in need of better cleaning. As with most hotels, very few ever check the A/C heat unit vents to make sure they are clean. There was a moldy odor, but at least the window opened and I could allow air into the room.
Stayed 1 night in Jul 2023

8/10 Good

pam

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Susan

Stayed 1 night in Jul 2023

10/10 Excellent

Carole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All areas were clean and well-maintained. The staff are professional and friendly. Accomodations wonderful. Hot breakfast was great!
Stayed 3 nights in Jun 2023

10/10 Excellent

Craig L.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities, room comfort
Booked a standard king room and ended up with a handicapped accessible room with a queen bed. Bed was not comfortable and hotel needed updating.
Stayed 1 night in May 2023
Response from Dori GM on Jun 1, 2023
Hello Steven. We assign rooms that are indicated on the reservation. If there is ever a need to make a change, we contact the guest. In reviewing your reservation, we assigned the correct type. I'm sorry you were disappointed. You could have requested a room change at check in if you were not happy with the room reserved. Our goal is to be flexible to make sure our guests enjoy their stay.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Billie

Liked: Staff & service
Needs better cleaning shower was dirty. Room was still dirty from last customer. Carpet needs cleaned
Stayed 1 night in May 2023
Response from Dori GM on May 30, 2023
Hello Billie. I'm sorry you found the room dirty. We are resurfacing the shower floors. The non-slip surface tends to discolor over time, which makes it appear dirty even though it has been thoroughly cleaned. We also clean every carpet in the rooms at least once per quarter. I will alert the proper team member to recheck the room you stayed in. Thanks for letting me know. I hope you will consider staying with us again.

8/10 Good

Gracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Dori GM on May 30, 2023
Hello Gracie. Thank you for staying with us recently. We appreciate your review and your business. Hope to see you again.