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Dar Es Salaam Serena Hotel

Photo gallery for Dar Es Salaam Serena Hotel

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Standard Room | Minibar, in-room safe, desk, blackout drapes
Standard Room | Minibar, in-room safe, desk, blackout drapes

Overview of Dar Es Salaam Serena Hotel

Dar Es Salaam Serena Hotel

5-star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
Map
Ohio Street, Dar es Salaam

Explore the area

  • Popular LocationNational Museum of Tanzania12 min walk
  • Popular LocationAtiman House15 min walk
  • Popular LocationZanzibar Ferry Terminal18 min walk
  • AirportDar es Salaam (DAR-Julius Nyerere Intl.)10 min drive

Room options

About this area

Dar es Salaam

Dar Es Salaam Serena Hotel is located in Kivukoni, a neighborhood in Dar es Salaam, and is next to a golf course and near the beach. National Museum of Tanzania and Little Theatre are cultural highlights, and some of the area's activities can be experienced at Zanzibar Ferry Terminal and Port of Dar es Salaam. Spend some time exploring the area's activities, including golfing, golf lessons, and safari tours.

What's nearby

  • Dar es Salaam International Conference Centre - 3 min walk
  • Julius Nyerere International Conference Centre - 9 min walk
  • National Museum of Tanzania - 12 min walk
  • Atiman House - 15 min walk
  • Zanzibar Ferry Terminal - 18 min walk

Getting around

  • Dar Es Salaam Central Station - 20 min walk
  • Julius Nyerere Intl. Airport (DAR) - 10 min drive

Restaurants

  • Pizza Hut - 2 min walk
  • Mainland China - 3 min walk
  • The Ridge Cafe - 4 min walk
  • Akemi Revolving Restaurant - 4 min walk
  • High Spirit Rooftop Bar - 6 min walk

About this property

Dar Es Salaam Serena Hotel

5-star luxury hotel in the heart of Kivukoni
You can look forward to a free breakfast buffet, an adjacent golf course, and a roundtrip airport shuttle at Dar Es Salaam Serena Hotel. Indulge in a manicure/pedicure and a massage at the onsite spa. Enjoy a meal at the two onsite restaurants. Enjoy the health club, as well as activities like scuba diving, snorkeling, and windsurfing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • A reception hall, a 24-hour front desk, and express check-in
  • Luggage storage, newspapers in the lobby, and meeting rooms
  • Guest reviews speak well of the dining options, pool, and helpful staff
Room features
All guestrooms at Dar Es Salaam Serena Hotel include thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and separate sitting areas. Guests reviews say good things about the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Jahazi Restaurant
  • Serengeti
  • Kibo Bar
  • Island Traders
  • Bakers Basket

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Windsurfing

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (13121 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

Check-in from midnight - 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TZS 60685 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TZS 104175.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TZS 60685 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Dar Es Salaam Hotel
Dar Es Salaam Hotel Serena
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel
Hotel Serena Dar Es Salaam
Serena Dar Es Salaam
Serena Dar Es Salaam Hotel
Serena Hotel Dar Es Salaam
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel Hotel
Dar Es Salaam Serena Hotel Dar es Salaam
Dar Es Salaam Serena Hotel Hotel Dar es Salaam

Frequently asked questions

Does Dar Es Salaam Serena Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Dar Es Salaam Serena Hotel?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Dar Es Salaam Serena Hotel on Nov 4, 2022 start from $173.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dar Es Salaam Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dar Es Salaam Serena Hotel?

Self parking is free at this property.

What time is check-in at Dar Es Salaam Serena Hotel?

Check-in is from midnight - 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Dar Es Salaam Serena Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Dar Es Salaam Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TZS 104175.00 per vehicle applies.

Where is Dar Es Salaam Serena Hotel located?

Located in Kivukoni, this luxury hotel is within a 10-minute walk of Dar es Salaam International Conference Centre, Julius Nyerere International Conference Centre, and Askari Monument. National Museum of Tanzania and Azania Front Lutheran Church are also within 15 minutes. Dar Es Salaam Central Station is 20 minutes by foot.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 99 out of 232 reviews
5 - Excellent 43%
Rating 4 - Good. 93 out of 232 reviews
4 - Good 40%
Rating 3 - Okay. 23 out of 232 reviews
3 - Okay 10%
Rating 2 - Poor. 11 out of 232 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 232 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.6/5

Amenities

3.9/5

Property conditions & facilities

4.3/5

Eco-friendliness

1/5 Terrible

Sunil
Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
They did not have record of my reservation. Took abnormally high time to check in . Only 2 small drinking water bottles were provided as complimentary Charges too high for extra bottle of water. No tooth paste kit in the bathroom. Tub height too high.
Stayed 1 night in Jul 2022

4/5 Good

Burhan
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr
Very beautiful place
Stayed 2 nights in Jan 2022

4/5 Good

Ahmadi
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel it’s nice but needs some attention on bathroom faucet the water is leaking and I had to wipe down the water every time I am using the sink otherwise everything on the counter will be soaked with water
Stayed 2 nights in Dec 2021

4/5 Good

MUHAMMAD
Business traveler
Liked: Cleanliness, staff & service, room comfort
Super Location and breakfast
Nice location, decent size room, good wifi, excellent breakfast, old property. Checkin could be faster
Stayed 2 nights in Oct 2021

5/5 Excellent

Jennifer
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property located in the city center. The staff was warm & welcoming. I had a big spacious room that was comfy & quiet. The free breakfast buffet was delicious and fresh daily. The pool area was beautiful to just sit and relax with a good book. I used the nail salon in that hotel and the service was amazing. The only issue I had during my stay was the airport pick up. I made prior arrangements and was told $45 USD. I was picked up and signed for my transport. I paid the gentlemen before exiting the van. When I checked out I was presented with the $45 invoice. When I explained I paid the driver I was told I was supposed to pay the front desk. After several calls to the general manager and to the driver who denied me paying him. The hotel decided to provide good customer and not charge me again. My suggestion is to just get an Uber on your own to avoid this situation from occurring. The hotel is very close to the airport and you can actually get an Uber for $10-15.
Stayed 2 nights in Sep 2021

4/5 Good

Samir Samsuddin
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hot3el
Stayed 3 nights in Sep 2021

5/5 Excellent

Raphael
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

3/5 Okay

Andrew
Business traveler
Not 5 star for sure
Hotel needs work. It isn’t 5 star, so don’t be fooled by hotels.com lies . It is a good 3 star. Service needs sharpening up , rooms are basic. You can sit in restaurant for 10 mins without service. Generally not so bad .
Stayed 1 night in Aug 2021

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Beautiful garden with pool.
Stayed 3 nights in Jun 2021