Ratings based on 56 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Multiple Stays

Posted Feb 9, 2016
Pros: Note above.
This is the second or third time we've stayed at this motel. Convenient to I-95, nice, reasonable price, and you can walk to several restaurants..
2 out of 5
by A verified traveler from Florida

Posted Nov 30, 2015
Pros: Bed and linens were very nice and comfortable.
Cons: Needs complete maintenance, showing age. Change cleaning chemicals and not use overbearing spray to try to mask odors.
Location: Booked due to location, but construction on access road posed inconvenience.
Terrible smell when walked into room. Hallway carpet was filthy, stained, and smelly. Accidentally left white shirt on bed, called immediately, did not get it back.
3 out of 5
by A verified traveler from NC

Convenient stop halfway to destination.

Posted Nov 14, 2015
Pros: Clean, full breakfast, friendly staff
Cons: Strange, early, brief breakfast hours 7am-9am (I think)
Location: Close to interstate
Room small but adequate, very clean. Bathroom showing some age. Good breakfast- full with hot foods (scrambled eggs, sausage, other). Very friendly and cooperative staff at check in , ok at checkout. No problems or delay with arrangements through Expedia.
2 out of 5
by Harry

A Disappointed Client.

Posted Sep 9, 2015 on Hotels
Unfortunately, I used up my reward Hotels.com free night's stay on this hotel. I am not a complainer, but I have to share that I am losing my confidence in Hotel.com A year ago I had a similar experience with a hotel highly recommended by Hotels.com and it was a filthy place. When I called the "help" line of Hotels.com they took care of it and found me a better place. I am getting gun shy of depending on Hotels.com going forward.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2015 on Hotels
2 out of 5
by Carl from Augusta

A place to sleep, that's it.

Posted Jul 8, 2015 on Hotels
Fair at best.
Comment from Hotel Management
Nov 14, 2015 by chuck, Hotel Management
On behalf of the Comfort Inn and Staff thank you for taking the time to complete our survey on your stay with us. I apologize for your inconvenience and failing to exceed your expectations that you deserved at our Hotel. We always take our guest seriously when problems arise and try to fix these problems as quick as possible when they occur. Your satisfaction is important to us & we will be using your feedback to correct these problems & will make the improvement necessary base or your comments to ensure we offer an exceptional experience for our guest in the future that they deserve Please feel free to contact me anytime for questions or future stays. Chuck Birbeck Manager Comfort Inn 12924 Ga Hwy 251 Darien, Ga. 31305 Phone: 912/437-4200 Fax: 912/437-4734 Email: dariencomfortinn@yahoo.com
4 out of 5
by Deborah from Atlanta

Nice place, unprofessional clerk

Posted Jun 11, 2015 on Hotels
Lady at front desk was on her phone with a personal call every time we went to the desk. She didn't even set down her phone while checking us in and talking to us. Very unprofessional. Otherwise the hotel was clean, great breakfast.
Comment from Hotel Management
Nov 14, 2015 by chuck, Hotel Management
On behalf of the Comfort Inn and Staff thank you for taking the time to complete our survey on your stay with us. I apologize for your inconvenience and failing to exceed your expectations that you deserved at our Hotel. We always take our guest seriously when problems arise and try to fix these problems as quick as possible when they occur. Your satisfaction is important to us & we will be using your feedback to correct these problems & will make the improvement necessary base or your comments to ensure we offer an exceptional experience for our guest in the future that they deserve Please feel free to contact me anytime for questions or future stays. Chuck Birbeck Manager Comfort Inn 12924 Ga Hwy 251 Darien, Ga. 31305 Phone: 912/437-4200 Fax: 912/437-4734 Email: dariencomfortinn@yahoo.com
2 out of 5
by James W from Naples FL

Wet musty carpet

Posted Jun 6, 2015 on Hotels
The room ac leaked water over a portion of carpeting causing dampness in room....they offered another room after we settled in....our mistake not taking it.
Comment from Hotel Management
Nov 14, 2015 by chuck, Hotel Management
On behalf of the Comfort Inn and Staff thank you for taking the time to complete our survey on your stay with us. I apologize for your inconvenience and failing to exceed your expectations that you deserved at our Hotel. We always take our guest seriously when problems arise and try to fix these problems as quick as possible when they occur. Your satisfaction is important to us & we will be using your feedback to correct these problems & will make the improvement necessary base or your comments to ensure we offer an exceptional experience for our guest in the future that they deserve Please feel free to contact me anytime for questions or future stays. Chuck Birbeck Manager Comfort Inn 12924 Ga Hwy 251 Darien, Ga. 31305 Phone: 912/437-4200 Fax: 912/437-4734 Email: dariencomfortinn@yahoo.com
2 out of 5
by A verified traveler

poor

Posted May 12, 2015 on Hotels
I was extremely disappointed in the breakfast and the breakfast seating area accommodated like 12 people which is ridiculous for the size hotel, there was no where to sit. OK, also the computers for the guest to use were awful. The hotel internet was awful too. I will not recommend this hotel at all.
4 out of 5
by A verified traveler

Posted May 12, 2015 on Hotels
Comment from Hotel Management
Nov 14, 2015 by chuck, Hotel Management
Thank you for staying with us. On behalf of my staff & I we are very glad to do business with you. As a guest, we strive to offer the best and reliable service to you, while seeking your support. Your satisfaction and comfort is our number one goal. Please don’t hesitate to contact me if you are satisfied or not satisfied with your stay or services, so I can correct and fix the problems if any. Your feedback will help us to do better for our future guest and you, it will also help us to grow and improve. Best wishes for you and your family and have a great day. Chuck Birbeck Manager Comfort Inn 12924 Ga. Hwy 251 Darien, Ga. 31305 Phone: 912/437-4200 Fax: 912/437-4734 Email: dariencomfortinn@yahoo.com