DO NOT STAY HERE
Posted Mar 20, 2016 on Hotels
Staff did not smile, moved slowly, did not correct cleanliness issues, did not make eye contact, long wait, uniforms unkempt, and not friendly. Lobby was VERY dirty, smelled moldy, run down. Main lobby bathrooms FILTHY (reminded me of a gas station bathroom). Room was dilapidated, poor lighting, carpet unswept and thread bare, smelled awful in the room. The shower was disgusting (there was a LARGE HAIR BALL sticking out of the drain that had to be clearly seen and had to be removed BY ME before use, dirty finger prints on shower wall too). Breakfast was HORRIBLE. Food was over cooked and dried out (eggs and sausage)at 7:15 AM, area was NOT stocked, no one working the area for fresh and stocked foods, ran out of utensils, oatmeal was literally soup from too much water, fruit was overripe and little choices, Juice machine empty! Not enough seating area for breakfast. Coffee was awful and low too. When front office desk person came over, she DID NOT wash her hands before stocking area. Then she started stocking the eating utensils with unclean hands while doing this I watched her scratch her nose and face and then continue putting utensils in containers (touching the ends that go into one's mouth). I was so disgusted by this I immediately stopped eating and left.Road is under construction and difficult to navigate. Website lists that the Darien Outlet Mall BUT it is closed down as are most of the restaurants within walking distance of the hotel.