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Reviews of Quality Inn Darien - North Brunswick

2.5 out of 5
Quality Inn Darien - North Brunswick
12924 Ga Hwy 251, I-95 Exit 49, Darien, GA

Reviews

8.0

Very Good

Rating 10 - Excellent. 93 out of 253 reviews" "
Rating 8 - Good. 93 out of 253 reviews" "
Rating 6 - Okay. 33 out of 253 reviews" "
Rating 4 - Poor. 23 out of 253 reviews" "
Rating 2 - Terrible. 11 out of 253 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Imelda

Traveled with family
The location is safe, property is clean and well maintained. Bed was comfortable.
Stayed 1 night in Apr 2024
Response from Management Team on Apr 14, 2024
Dear Imelda, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine
Stayed 3 nights in Apr 2024
Response from Management Team on Apr 13, 2024
Dear Linda, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon! Best regards

2/10 Terrible

SAMEER

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had we could not sleep around 1:30am it was bed bugs on the bed biting had to get up turn the lights my son got bites on his ears hand and neck . When I call the from desk the guys all he said that he is sorry like he don’t cares about customers move us to the next room we could not sleep that’s what we had paid our money for and can’t rest in peace. We was on a long trip and had to leave 7am and didn’t sleep all night. All what the guys keep saying sorry that was very bad they should at least give me a refund back.
Stayed 1 night in Apr 2024
Response from Management Team on Apr 9, 2024
Dear Sameer, We are disheartened to know that your recent stay with us was not up to the mark. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The property and our room was very clean. Bed was comfortable. Close to I-95 if you’re traveling that route. Staff was very pleasant. The furniture could use some updating. The furniture was a little worn. I would definitely stay again.
Stayed 1 night in Apr 2024
Response from Management Team on Apr 4, 2024
Dear Linda, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon! Best regards

8/10 Good

FABIEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management Team on Apr 3, 2024
Dear Fabien, Thank you for sharing your experience. While we are delighted to know that you liked your stay overall, we apologize for the only gripe you faced with breakfast offerings. We will communicate this to the team and will certainly upgrade our quality of services. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon! Best regards,

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management Team on Apr 9, 2024
Dear Amanda, Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we will investigate the issues and make the necessary corrections. On that note, we appreciate you bringing your concern to our notice. We earnestly ask for another chance to host you better. Sincerely,

6/10 Okay

Karen, Murrells Inlet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is easily right off of I-95. We stopped as a halfway point to South Florida. Our stay south was good & we found a great restaurant, Blue Bay Mexican Grill, that we liked. Our stay north was okay. We didn't have a shower curtain and the water pressure was a light single drip. Obviously, other rooms were using their showers at the same time as us. We found B & J's Steak & Seafood restaurant that awesome.
Stayed 1 night in Mar 2024
Response from VP on Mar 26, 2024
Dear Karen, Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we will investigate the issues and make the necessary corrections. On that note, we appreciate you bringing your concern to our notice. We earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 Okay

STEPHEN

Traveled with family
Liked: Cleanliness
Units were very clean. Pleasently surprised. The units though need a much needed makeover. Furnishings were well worn. Breakfast was horrible.
Stayed 1 night in Mar 2024
Response from VP on Mar 26, 2024
Dear Stephen,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team

10/10 Excellent

Daniel, Jonquière

Traveled with partner
Liked: Amenities
All
Stayed 1 night in Mar 2024
Response from VP on Mar 26, 2024
Dear Daniel, Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team

10/10 Excellent

Leidy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice and clean. Close to I95
Stayed 1 night in Mar 2024
Response from VP on Mar 26, 2024
Dear Leidy, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Karen, Murrells Inlet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean property. Check-in was seamless. Room was perfect. Great halfway stop on the way to FL. Do yourselves a favor & go to Blue Ray Mexican Grill for margaritas & dinner!
Stayed 1 night in Mar 2024
Response from Management on Mar 27, 2024
Dear Karen,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Megen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy transition and comfortable for an evening
Stayed 1 night in Mar 2024
Response from Management on Mar 27, 2024
Dear Megen, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon! Best regards,Management Team

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Super clean and comfortable!
Stayed 1 night in Mar 2024
Response from Management on Mar 27, 2024
Dear Barbara, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Joanne P

Traveled with partner
We stayed for 1 night and we were pleased with our recommendations. We would stay again on our travels to Florida.
Stayed 1 night in Mar 2024
Response from Management on Mar 27, 2024
Dear Joanne, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Management Team on Mar 27, 2024
Dear Steven, Thank you for your review. Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon. Best regards,

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 27, 2024
Dear Jorge, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

2/10 Terrible

William

Traveled with family
Wife and I arrived and she saw the outside and refused to stay so we continued driving home. She said she thought it looked run down and unkept and would not stay there. We would very much appreciate a refund this time. If you can do this we have no problem using y’all for future bookings. Thank you
Stayed 1 night in Feb 2024
Response from Management Team on Mar 27, 2024
Dear William, Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,

10/10 Excellent

Steve

Quiet clean and best of all quiet AC/heater unit
Stayed 1 night in Feb 2024
Response from Management on Mar 27, 2024
Dear Steve, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon! Best regards,Management Team

10/10 Excellent

Carol

Liked: Cleanliness, staff & service
The attending staff Morgan was a 10 with helpful ness - my husband in a wheelchair- she was great with advice and assistance- you are lucky to have such great help don’t let her get away❤️
Stayed 1 night in Feb 2024
Response from Management on Mar 27, 2024
Dear Carol, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 Okay

deb

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from management on Feb 3, 2024
Dear Valued Guest,On behalf of Quality Inn and the staff thank you for taking the time to provide us with your comments and feedback. We always use the feedback from our guest to correct any and all issues, so that we can improve our hotel to satisfy our guest needs and may ensure our guest have an enjoyable and relaxing stay. Thank you for visiting us at Quality Inn. I hope we achieved our goal in making your stay memorable by providing outstanding service. Your trust and support are constantly driving us to be a better hotel. We hope to see you again and please feel free to contact me anytime for questions or future stays.We sincerely wish you a happy and safe trip.Best Wishes, ManagerQuality Inn12924 GA Hwy 251Darien, GA 31305Phone: (912)437-4200Fax: (912) 437-4734Email: darienqualityinn@yahoo.com

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
well maintained, clean, quiet, good value
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Howard, Wilmington

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor appearance, poor customer help (often no one was at desk, we had to wait 5 minutes to check-in), very limited breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, quick and the clerk gave us a recommendation for seafood dinning which was excellent. The breakfast was limited but as stared continental so our expectations were not high. The eating area was clean. The beds wree were comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Maureen

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Bryan, Drums

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet hotel with friendly employees. We had a room with a hot tub, which was wonderful after 20 hours of driving. Breakfast was good - "continental" so no eggs, not even boiled eggs since to many people complained about these. Better than some more expensive chain hotels we have staid in, would definitely come again.
Stayed 1 night in Dec 2023

8/10 Good

timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Management on Mar 27, 2024
Dear Timothy, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ok/clean hotel, but horrible pillows.
Convenient to I95 and the parking lot was well-lit. I felt safe. The room was clean. Staff was friendly. Bed was comfortable, but I don’t understand the marshmallow pillows that are too small and give no support. I did not rest well and woke early, and with a sore neck. Isn’t the point of a hotel to sleep comfortably? The shower was HOT, but short for anyone over 5’7. The breakfast was ok. Stayed only one night while passing through.
Stayed 1 night in Jan 2024

8/10 Good

BRADLEY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, beds good, bathroom clean, breakfast was good with many choices, check in was easy.
Stayed 1 night in Dec 2023

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Muriel, Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue I had was children in the breakfast area touching, coughing and not being managed by their parents. I spoke to the front desk and his response wasn’t helpful. I will be contacting the general manager, the items that were coughed on were put away for next “6-9am” crew of stayers
Stayed 1 night in Dec 2023

10/10 Excellent

Tedd

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean. Carpet was nice as well as furniture. Very quiet location. We will definitely stay there again.
Stayed 1 night in Nov 2023
Response from management on Nov 20, 2023
Dear Valued Guest,On behalf of Quality Inn and the staff thank you for taking the time to provide us with your comments and feedback. We always use the feedback from our guest to correct any and all issues, so that we can improve our hotel to satisfy our guest needs and may ensure our guest have an enjoyable and relaxing stay. Thank you for visiting us at Quality Inn. I hope we achieved our goal in making your stay memorable by providing outstanding service. Your trust and support are constantly driving us to be a better hotel. We hope to see you again and please feel free to contact me anytime for questions or future stays.We sincerely wish you a happy and safe trip.Best Wishes, ManagerQuality Inn12924 GA Hwy 251Darien, GA 31305Phone: (912)437-4200Fax: (912) 437-4734Email: darienqualityinn@yahoo.com

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Lashekia

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked there coffee in the room but I didn't like u sbig palmetto bugs crawling in the room and there USB ports for cell phone.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, good value
Stayed 1 night in Oct 2023

4/10 Poor

MARGARET

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from chuck on Sep 18, 2023
On behave of my staff this has been identified and has been corrected. I apologize again for you inconvenience.

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great checkin experience. Room is clean and comfortable.
Stayed 1 night in Sep 2023

8/10 Good

Joycelyn, Delray Beach

Stayed 3 nights in Jul 2023

4/10 Poor

Brandon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Laura

Stayed 3 nights in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accomodations
Clean room, good service, decent breakfast (waffles, muffins,etc). Second time staying here and we'd come back.
Stayed 1 night in Jun 2023

8/10 Good

Kasie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. When we went to the pool they came and set out chairs for us. They always greeted us with cheerful faces. The room was clean. It was quiet.
Stayed 1 night in Jun 2023

8/10 Good

Hunter

Traveled with family
Liked: Cleanliness, staff & service
Nice place. Clean and comfortable.
Stayed 1 night in Jun 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very clean and comfortable
Spotless as usual..second visit here because of how clean this place was...
Stayed 1 night in Jun 2023

4/10 Poor

Tracy

Stayed 1 night in May 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was real polite and helpful knowledge of the area all of the staff was friendly and clean will stay there more often
Stayed 2 nights in Jun 2023

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and comfortable. Breakfast was OK, but not great. Good place to stay for the money.
Stayed 1 night in Jun 2023

8/10 Good

Kenneth

Stayed 1 night in Jun 2023