We reserve a non smoking and got a smoking. We had to leave the door open for at least an hour. There were stain in the rugs. I don't mind if pets were staying there because I have a pet myself but at least shampoo the rugs after every pet stay. I have seen hotels do it. And they charge for pet stay. Too skeeve for me.
Comment from Hotel Management
Apr 11, 2017 by Masterkey Hospitality, Hotel Management
Dear Valued Guest:
Thank you for the sharing details of your recent stay. I apologize that we failed to meet your expectations on your recent stay with us. The negative aspects of your stay has been discussed with the management team , housekeeping, and maintenance staff to ensure that these events are remedied in a timely manner. Thank you for letting us know and hence allowing us to improve.
The Team at Super 8 Darien