Dear Sir,Thank you for taking the time to provide feedback with regards to your stay with us. As a valued guest, your feedback is important to us as we continue to strive to provide our guests the best possible experience. Kindly note, we provide shuttle service for the convenience of our guestsWe regret we did not fully meet your expectations during your stay with us but we will take corrective measures to improve our service. We hope to welcome you back again in the near future. We also invite you to visit eight of our other hotels in India at Burdwan, Siliguri, Kalimpong, Dooars, Gangtok, Yangang Ooty and Port Blair.Regards,

Dear Sir, Thank you for your review. We are happy that your stay was a memorable one. Our young and enthusiastic team at the hotel strives to provide each guest with a memorable experience in every area of service – rooms, dining and hospitality. Personalised service is one of the hallmarks of the Sinclairs group, and we are happy our team was able to deliver top-notch service. Our Chef is happy to know that you enjoyed dining at the hotel. Our property is located on a hill, and hence the walk is slightly steep. For guests who don’t prefer the walk, we recommend renting a car to drive you to the hotel, and take you around town. We look forward to welcoming you again to Sinclairs Darjeeling or to seven of our other properties at Siliguri, Dooars, Gangtok, Kalimpong, Burdwan, Ooty and Port Blair. We would also like to introduce to you to Sinclairs Yangang - the latest addition to the Sinclairs chain. Sinclairs Yangang is a lovely new property located in South Sikkim. Yangang is a charming hilltown - a two hour drive from Gangtok and Kalimpong.

Dear Sir, Thank you for your review. We are happy that your stay was a memorable one. Personalised service is one of the hallmarks of the Sinclairs group, and we are happy our team was able to deliver top-notch service. We will pass on your compliments to our team, who will be delighted with the feedback. We look forward to welcoming you again to Sinclairs Darjeeling or to any of our seven properties at Siliguri, Dooars, Gangtok, Kalimpong, Burdwan, Ooty and Port Blair. We would also like to introduce you to Sinclairs Yangang - the latest addition to the Sinclairs chain. Sinclairs Yangang is a lovely new property located in South Sikkim. Yangang is a charming hill town - a two hour drive from Gangtok and Kalimpong.

Thank you for your wonderful review! Indeed, you get majestic views of the Kanchenjunga range from the hotel. Our Chef ensures that the food as well as the spread is of the highest quality and is according to the taste and liking of our guests.. Your positive comments mean a lot to us. At Sinclairs, our mission is to ensure that every guest who stays with us return with happy memories; and it gives us great satisfaction that we have lived up to your expectations. We look forward to welcoming you again at Sinclairs Darjeeling. We invite you to visit our seven other hotels/resorts in India at Siliguri, Gangtok, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. As always, the Sinclairs team will be delighted to serve you

Dear Sir, Thank you for your review. We are indeed happy that you enjoyed your stay with us at Sinclairs Yes, we agree that the road leading to the hotel is steep as we are on an elevated plot of land. Being perched on the top is also an advantage because you get a wonderful view of the Kanchenjunga range. We do inform our guests about the inclined approach road and the non availability of the lift at the time of booking. We look forward to welcoming you again at Darjeeling. We invite you to visit any of our seven other hotels/resorts in India at Gangtok, Siliguri, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. We promise you once again of a memorable experience.

Thanks for your feedback. The 5/5 score is very gratifying for our team members. We are delighted that you and your family enjoyed the stay. Welcome to Sinclairs Darjeeling again! Or else you may visit any of our six other properties at Siliguri, Kalimpong, Dooars, Burdwan, Ooty and Port Blair. The Sinclairs team will be delighted to serve you again!

Thank you for your review. The road leading to the hotel is steep as we are on an elevated plot of land. The advantage of the location is the wonderful view of the Kanchenjunga that you get from the mountain facing rooms as well as the hotel lobby and lounge. We value your feedback and will look at areas where we could deliver even better experience to our guests. We look forward to welcoming you again at Sinclairs Darjeeling. We also invite you to visit our six other hotels/resorts in India at Siliguri, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will make sure that you have a great stay.

We are saddened that you found shortcomings in our property which stands in contrast to the feedback we generally get from our guests. Also we respectfully submit that our prices are competitive; moreover it is always our endeavour to offer guests the best value for their money. We look forward to your staying with us in the near future and shall be privileged to be of service to you again.

Thank you for your wonderful words about our property and the variety of our food. We truly appreciate your kind words about our staff. In the hills Internet connectivity is a challenge because of limited bandwidth. Once we have high bandwidth available in the region, we will be in a position to offer wi-fi connectivity to multiple devices of a guest. We look forward to welcoming you again at Sinclairs Darjeeling. We also invite you to visit any of our six other hotels/resorts in India at Siliguri, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will render impeccable services to you.

Thank you for sharing your joyful experience with us. We always lay special emphasis on the quality and variety of food and our chef takes special care of the guest’s special needs or likings. Thank you for appreciating his efforts. Also your appreciation of the staff will motivate us to work harder to deliver superior services to our guests. We hope to see you again at Sinclairs Darjeeling. We would also like to invite you to our six other properties at Port Blair, Siliguri, Dooars, Kalimpong, Ooty and Burdwan. Our team shall be pleased to serve you.

Dear Mr Lalit Thank you for taking the time to write a review for us. We are happy that you enjoyed all aspects of your stay with us. We are happy to note that you enjoyed the hotel's location. It is an absolutely delight to view the beautiful Kanchenjunga mountains from the lobby. Thank you for your kind comments on the Sinclairs hospitality. Our staff are our greatest asset and pay close attention to the smallest needs of our guests. The Chef is delighted to know that you were happy with the food at the hotel. We have recently introduced an extended menu where we will be serving some local delicacies of the region. We are happy that you enjoyed the pool table and the other recreation facilities. Once again, thank you for your valuable support. We look forward to welcoming you again to Sinclairs Retreat Darjeeling. We invite you to visit any of our six other hotels/resorts in India at Siliguri, Dooars, Kalimpong, Burdwan, Port Blair and Ooty. The Sinclairs team at these locations will render impeccable services to you.

We thank you for your feedback. We are happy that you liked our property, variety of our food and the team members. Please note that we work with reputed transportation companies to ensure the safety and security of our guests. We look forward to welcoming you again at Darjeeling. We invite you to visit any of our six other hotels/resorts in India at Siliguri, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will render impeccable services to you.

Dear Sir, Thank you for sharing your enjoyable experience in Sinclairs Darjeeling. We are really happy that you enjoyed our food. Chef Kishore personally interacts with guests to offer them food in accordance with their taste. The Sinclairs team is driven to keep guests happy at all times. We sincerely look forward to your next visit and will be delighted to serve you once again in the near future. We promise you of a memorable experience. Regards, Rupam Ghosh

Dear Sir, Thank you for your excellent review and the wonderful words about our property. We are indeed happy that you enjoyed your stay with us. Our team always strives to deliver the best so that our guests love their stay. Your kind words will spur us to further enhance our service standards. We look forward to your next visit and will be delighted to serve you once again in the near future. We promise you once again of a memorable experience. Regards, Rupam Ghosh

Thank you for your review and the nice words about our property, its ambience and the food. We are indeed happy that you enjoyed your stay with us. We are located on an elevated plot of land and as such one gets a wonderful view of the Kanchenjunga from the rooms as well as the hotel lobby and lounge. Please appreciate that internet connectivity in the hills are a challenge and the broadband connectivity is very erratic. We look forward to welcoming you again at Sinclairs Darjeeling. We also invite you to visit any of our six other hotels/resorts in India at Siliguri, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will be pleased to serve you

Thank you for your wonderful comments. We are indeed gladdened and assure you that comments from guests like you will motivate the Sinclairs team to aspire for delivering highest standards of service. We hope you will visit Darjeeling again. We also invite you to visit any of our six other hotels/resorts in India at Siliguri, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will be pleased to serve you.

Thank you for your rating and the nice words about our property, staff and food. We are happy that you enjoyed your stay with us. Please appreciate that being at a hill location makes it challenging to get stable internet connection. We look forward to welcoming you again at Sinclairs Darjeeling or to any of our six other properties at Siliguri, Dooars, Kalimpong, Burdwan, Ooty and Port Blair.

Thank you for your feedback and appreciating our location and food. We are thankful to you for recognising our corridor décor with some interesting facts and photographs on Darjeeling. Please appreciate that being located on a hill, the road leading to our hotel is not a main road; therefore the approach road is not spacious enough. As far as poor wi fi is concerned, please appreciate that the hilly location makes it challenging to get stable internet connection. We sincerely regret any inconvenience caused to you. We look forward to welcoming you again at Sinclairs Darjeeling or to our six other properties at Ooty, Dooars, Kalimpong, Siliguri, Burdwan and Port Blair.

Thank you for your excellent rating. We are happy that you liked our property, its location and the team members. We look forward to welcoming you again at Sinclairs Darjeeling. We also invite you to visit any of our six other hotels/resorts in India at Siliguri, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will render impeccable services to you.

Thank you for your excellent rating. Yes the advantage of the location is the wonderful view of the Kanchenjunga that you get from the rooms as well as the hotel lobby and lounge. We look forward to welcoming you again at Darjeeling. We invite you to visit any of our six other hotels/resorts in India at Siliguri, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will render impeccable services to you.

Thank you for your feedback and praising our property. We are delighted that you enjoyed staying at our property. We understand that it’s little bit difficult to climb up to the hotel but the advantage of being located on an elevated plot is that one gets a wonderful view of the Kanchenjunga from the rooms as well as the hotel lobby and lounge. We look forward to welcoming you again at Sinclairs Darjeeling or to any of our six other properties at Siliguri, Dooars, Kalimpong, Burdwan, Ooty and Port Blair.