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Reviews of Country Pathfinder Motor Inn

3.5 out of 5
Country Pathfinder Motor Inn
62 Condamine Street, Dalby, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 146 reviews" "
Rating 8 - Good. 57 out of 146 reviews" "
Rating 6 - Okay. 7 out of 146 reviews" "
Rating 4 - Poor. 5 out of 146 reviews" "
Rating 2 - Terrible. 1 out of 146 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Craig

Traveled with family
Disliked: Amenities, property conditions & facilities
The TV did not work at all. The water in the shower was terrible. My daughters had no hope at all of being able to wash their hair. There is a sticky tap washer on the hot water tap which meant that the hot water did not work for a few minutes are being turned on.
Stayed 1 night in Mar 2024
Response from Jane on Mar 25, 2024
Oh Craig! We are quite devastated that you had problems when staying at our gorgeous little motel. I have to ask - did you contact reception about your problems? I suspect not. Firstly - the TV. The tvs work absolutely fine and are checked regularly BUT ...Guests tend to change the settings sometimes which is very frustrating for us, and means they do not work for the next user.The hot water? The gas systems are a fair way from some of the rooms (I don't know which room you were in) and can take a while to warm up. They too work absolutely fine. A call to reception on the in-house phone could have quickly sorted all your concerns. We are so glad you have alerted us now, but so very sad that it is (a) too late to fix them for you and (b) that you have given us such a dreadful review. It is very damaging to our business especially as we work so hard to offer the best possible stay for our guests, and I think you will find that the reviews reflect this. Our sincere apologies and best wishes. Jane

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jane on Jan 19, 2024
What a great review Leonard. Thankyou so much for taking the time to review us and for being so positive. Much appreciated.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay but found the shower water pressure was extremely weak. Otherwise very good. Thank you
Stayed 2 nights in Dec 2023
Response from Penny on Jan 2, 2024
Hello Elaine. Thank you for taking the time to submit your review. Penny and Philip

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Dec 2023
Response from Penny on Dec 20, 2023
Hi Catherine. Thanks for the 5 out of 5 and for taking the time to submit a review. See you next time! Penny and Philip

10/10 Excellent

Cameron

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Penny on Dec 14, 2023
Hi Cameron. Thank you for taking the time to submit a review. Penny and Philip

8/10 Good

Allen

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Penny on Dec 14, 2023
Hi Allen. Thank you for taking the time to submit a review. Penny and Philip

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only annoying thing was the early leavers who were very loud both mornings.
Stayed 3 nights in Nov 2023
Response from Philip on Dec 6, 2023
Unfortunately it doesn't matter how many times you ask some people to respect other if leaving early they do their own thing anyway.

10/10 Excellent

maralyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple that run the motel are obliging, nothing is to much trouble, and the breakfast is good and value for money. Would recommend if stayimg in Dalby
Stayed 1 night in Nov 2023
Response from Philip on Dec 6, 2023
Thank you for your lovely review and we look forward to seeing you again the next time you are travelling around the Dalby area

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious,clean and tidy, Very well equipped. Maybe,a toaster would have been handy but understand they can cause issues with smoke alarms. Would definitely recommend and stay again.
Stayed 1 night in Nov 2023
Response from Philip and Penny on Nov 14, 2023
Hi Joy. Thank you for taking the time to submit a review and we look forward to having you stay again next time you are in Dalby. Penny and Philip

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice clean & well maintained place of lodgeing for a older motel,was quite and room was comfortable. Would stay again .
Stayed 1 night in Nov 2023
Response from Philip and Penny on Nov 12, 2023
Hi Roger, well thank you very much for taking the time to submit a review and thank you for the positive comments. We look forward to having you stay here again. Philip and Penny

4/10 Poor

Joshua

Business traveler
Accommodation was booked for work purposes and was unfortunately cancelled due to the fires. Refund was requested 24 hours prior to check in and was rejected. When I tried to email to ask why the refund was declined - I did not receive a response.
Stayed 2 nights in Oct 2023
Response from Philip on Nov 7, 2023
Hello Joshua, As we did not receive any emails or call from you about this booking I find it difficult to respond to your complaint other than to say we have looked into you reservation and the cancellation policy from the Online Booking Agent clearly state that you have a 48 hour prior to arrival for a free cancellation however you gave the booking agent less than 24 hours. These terms and conditions are set by the booking agent and you agreed to these term and conditions upon making the reservation through the third party booking agent.To avoid this occurring it is always advisable to call the motel direct with your reservation as there is more flexibilities to alter or cancel without penalties.

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy, Clean, satisfactory for overnight stay on long trip
Stayed 1 night in Oct 2023
Response from Penny on Oct 28, 2023
Hello Ronald. Thank you for taking the time to submit a review. We are glad that you had a satisfactory stay and look forward to seeing you next time you stay in Dalby. Philip and Penny

8/10 Good

Dallas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very satisfactory had a beautiful sleep
Stayed 1 night in Oct 2023
Response from Penny on Oct 22, 2023
Hi Dallas. Thank you for taking the time to submit a review and for the lovely comment. Penny and Philip

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel has been operating in Dalby for quiet some time obviously but our checkin was great and very friendly. Room was clean, comfortable and quiet and that’s all we needed! Thanks guys!
Stayed 1 night in Oct 2023
Response from Penny on Oct 21, 2023
Hi John. Thank you for taking the time to submit a review and thank you for the lovely comments. We hope to see you next time you are in Dalby. Philip and Penny

6/10 Okay

Mick

Business traveler
Liked: Cleanliness
Even in spring the aircon struggled to cook the room beyond.
Stayed 5 nights in Oct 2023
Response from Philip and Penny on Oct 13, 2023
Hello Mick. Thank you for taking the time to review the motel. Next time you stay please come and let us know if your aircon is not performing it's best for you and we will see what we can do to rectify the situation. Philip and Penny

10/10 Excellent

Trevor

Stayed 2 nights in Oct 2023
Response from Philip and Penny on Oct 13, 2023
Hello Trevor. Thank you for taking the time to review the motel. Philip and Penny

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service thank you
Stayed 1 night in Sep 2023
Response from Louise on Oct 1, 2023
Thank you for choosing to stay with us

10/10 Excellent

adrian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, quiet and had everything needed also across the road from dining and groceries if needed
Stayed 1 night in Sep 2023
Response from Louise on Oct 1, 2023
Thank you for choosing to stay with us

8/10 Good

SLUMBERCORP AUST

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from Louise on Oct 1, 2023
Thank you for choosing to stay with us

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed comfortable motel. Older style with good effort to ensure clean and comfortable
Stayed 1 night in Sep 2023
Response from Louise on Sep 16, 2023
Thank you for choosing to stay with us

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All what we needed for an overnight stay, convenient short walk to town . Very clean facilities and comfortable beds.
Stayed 1 night in Sep 2023
Response from Louise on Sep 10, 2023
Thank you for choosing to stay with us

10/10 Excellent

Mary-Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and in a central location. Easy access to the shops and food.
Stayed 1 night in Aug 2023
Response from Philip on Aug 24, 2023
Thank you for review.We look forward to seeing you again the next time you are visiting the Dalby area.

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable value for money accommodation. Clean, well appointed room.
Stayed 1 night in Aug 2023
Response from Philip on Aug 20, 2023
Thank you for your review, we are pleased that your stay was an enjoyable experience and look forward to seeing you again the next time your in the Dalby area

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet small motel close to amenities
Stayed 1 night in Aug 2023
Response from Philip on Aug 16, 2023
Thank you for staying with us and we are extremely pleased that your stay was an enjoyable experience

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from Philip on Aug 13, 2023
Thank you for staying with us at the Country Pathfinder Motor Inn

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing I didn't like.
Stayed 1 night in Aug 2023
Response from Philip on Aug 9, 2023
Thank you for staying with us at the Country Pathfinder Motor Inn. We are extremely pleased that your stay was an enjoyable experience and we look forward to seeing you again the next time you're travelling around the Dalby area

10/10 Excellent

Trevor

Stayed 1 night in Aug 2023
Response from Philip on Aug 6, 2023
Thank you for choosing the Country Pathfinder Motor Inn

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very clean, and extremely comfortable bed. Staff are very pleasant and helpful. Facilities were clean, in the coffee machine in the room was a great touch. Would stay here again if needed.
Stayed 1 night in Jul 2023
Response from Penny and Philip on Jul 23, 2023
Thank you Matt for staying with us and for taking the time to submit a review.

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Philip and Penny on Jul 23, 2023
Thank you Peter for staying with us and for taking the time to submit a review

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Good parking and close to all amy
Stayed 2 nights in Jun 2023
Response from Philip on Jul 5, 2023
Thank you for choosing the Country pathfinder for you accommodation needs whilst visiting the Dalby area

8/10 Good

Eleanor

Stayed 1 night in Jun 2023
Response from Philip on Jul 5, 2023
thank you

8/10 Good

Ann-Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food
Stayed 1 night in May 2023
Response from Philip on May 29, 2023
Thank you for staying with us and look forward to seeing you again the next time you are travelling around the Dalby area

6/10 Okay

Tracey

Very expensive rate for a very ordinary room. Would not stay again.
Stayed 1 night in May 2023
Response from Philip on May 8, 2023
Thank you for the feedback. Booking via the online booking agents is the expensive way to book your accommodation.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very friendly and gave good booking advice. Also explained why the town was so quiet, Annual Show.
Stayed 1 night in Apr 2023
Response from Philip on May 8, 2023
Thank you for your lovely feedback and we look forward to seeing you again the next time you are visiting the Dalby area.

10/10 Excellent

Andrew

Stayed 1 night in Apr 2023
Response from Philip on May 8, 2023
Thank you

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient & friendly
Stayed 1 night in Apr 2023
Response from Penny on Apr 10, 2023
Thank you for your review David - much appreciated

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2023
Response from Philip on Apr 4, 2023
Thank you for staying with us

10/10 Excellent

Emily

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Close to park and aquatic center
Stayed 1 night in Feb 2023
Response from Philip on Feb 27, 2023
Thank you for your feed back. We are so very pleased that your stay was an enjoyable experience.

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is friendly and was kind enough to bring the breakfast tray to the room in the afternoon because I wanted to vacate before 6.30am the following morning. The bed was really comfortable and the premises are very clean. The reverse cycle worked well and was quiet.
Stayed 1 night in Jan 2023
Response from Jane on Jan 25, 2023
Thankyou for this fabulous review Kerry. It makes such a difference to be appreciated - we try hard!Kind regards

10/10 Excellent

simon

Liked: Staff & service, amenities, property conditions & facilities
very peacefuii stay
Response from Jane on Jan 25, 2023
Thanks Simon. Really glad you had a good stay and we really appreciate your great review.Keep safe.

2/10 Terrible

Jean

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Billy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Helpful staff
Stayed 1 night in Nov 2022
Response from Carolyn on Nov 21, 2022
Thank you so much for taking the time to post your review. Happy you enjoyed your stay.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Good service Bathroom door sticks
Stayed 2 nights in Oct 2022
Response from Jane on Nov 1, 2022
Michael, you said you had a fantastic stay and that is good enough for us; possibly better you mention the sticking door directly to us rather than on the public forum, but still! We are glad you enjoyed your stay; we enjoyed having you.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Dawn

Stayed 1 night in Sep 2022
Response from Jane on Sep 26, 2022
Thanks Dawn. Really appreciate your taking the time to review us - and giving us such a great review.Best wishes Jane

10/10 Excellent

Meleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Jane on Sep 21, 2022
Oh Melita, that is a lovely score. Thankyou so much. We loved having you too.Kind regardsJane

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet comfortable
Stayed 1 night in Jul 2022
Response from Jane on Jul 25, 2022
Thanks so much for taking the time to review us Lorraine. It makes such a difference when people show their appreciation. And it was lovely having you.