Ratings based on 359 Verified Reviews

3.9 out of 5
83% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Good Location

Posted Sep 11, 2017
Very accessible to Museum Train Station, Bus Stations, Food court, Food shops, convenience store! The beds is good, the toilet and shower is standard. I booked for double queen room but I was given a bigger room! It has double queen bed and one single bed, good for 5 people at an affordable price :) The hotel staff are very helpful. Over all the stay was good.
Comment from Hotel Management
Sep 19, 2017 by Fiona , Hotel Management
Dear Venice, Thank you for your recent stay and for taking them time to sharing your Abey Hotel experience. We are delighted to know that you had a great stay, finding our location was very accessible and convenient. We are also very happy to know that you loved our spacious room and the great value for money accommodation. Thank you for your sharing such a positive feedback we look forward to welcoming you back again very soon. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Posted Aug 17, 2017
Amazing stay, very comfortable, friendly staff with smiling faces.....
Comment from Hotel Management
Aug 22, 2017 by g, Hotel Management
Dear JD Singh, thank you for your wonderful feedback on your recent stay at Abey Hotel Sydney. It’s pleasing to hear that you had an amazing stay with us and our friendly staff added to your comfortable stay, thank you for choosing to stay with us, we look forward to welcoming you back again soon. Warm regards
4 out of 5
by Santosh

Nice hotel to stay

Posted Jun 20, 2017 on Hotels
Good and neat Hotel to stay. Value for money as it's close to St James station and city. Only one issue was in relation to room temperature which could not be controlled by me
Comment from Hotel Management
Jul 5, 2017
Dear Santosh, Thank you for choosing to stay at the Abey Hotel, and taking your time to share your feedback with us. I have passed on to our Building Manager your feedback in regards to the air conditioning and I thank you for your feedback, without guest feedback we are unable to continually improve and develop our accommodation. Our location is great as we are within walking distance to all that Sydney has to offer. We are also lucky enough to be located on the city-fringe in the vibrant and diverse suburb of Surry Hills. We hope this didn’t dampen your stay too much and we do hope that we will be welcoming you back again in the very near future. Warm Regards,
2 out of 5
by A verified traveler

Posted Jun 14, 2017 on Hotels
Comment from Hotel Management
Jun 22, 2017
Hi, Thank you for taking the time to share your recent Abey experience. We take all feedback received seriously, it is unfortunate your stay was less than ideal and we apologise for this. I thank you again for your feedback, and sincerely hope to welcome you back to show you a true Abey Hotel experience. Warm Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from newcastle nsw

Good hotel lots of food around

Posted May 22, 2017 on Lastminute
The hotel room was right next to the pool area so was a bit noisy when people were in the pool but the weather wasn't great for swimming so it wasn't an issue very often. It wasn't far to central station. A police station directly across the road. An excellent pizza shop behind called epic pizza which was amazing and lots of other options for food around. It cost less than $20 to get to the casino by cab. Overall I would stay again. Thanks to all the staff who were extremely helpful and willing to help with any questions I had. Only down is $35 a night for parking in an extremely tight underground car park.
Comment from Hotel Management
May 25, 2017 by Anne, Hotel Management
Dear cj, Thank you for choosing to stay at the Abey Hotel Sydney, and taking your time to share such positive feedback with us. It’s always a pleasure to hear when a guest has thoroughly enjoyed their stay. We do apologise for any levels of noise you experienced during your stay, please note that our Pool opens at 8.30am and closes at 8pm with our 24hr reception addressing any noise complaints immediately when reported. Our location is great as we are within walking distance to all that Sydney has to offer. We are also lucky enough to be located on the city-fringe in the vibrant and diverse suburb of Surry Hills. Epic Pizza is just around the corner from the hotel and I agree, their pizza is amazing. I agree that our car-parking facilities can be quite tight for larger vehicles and we make this clear across booking agents in our terms and conditions, however I apologise for any inconvenience caused. For future stays, our Front Desk can make alternative arrangements should you require more spacious car-parking. I was delighted to read that our staff were extremely helpful and willing to help, we have passed on your feedback to our wonderful staff. We are pleased this didn’t dampen your stay in Sydney too much and you were able to enjoy your time in our beautiful city! We do hope that we will be welcoming you back again in the very near future. Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted May 10, 2017 on Lastminute
Very easy, simple and enjoyable stay. Clean and modern
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing the Abey Hotel for your recent stay and also for taking your time to share such a positive review with us. We are delighted that you enjoyed your stay finding the hotel was clean and modern. Your support for our hotel is greatly appreciated and we look forward to welcoming you back to our Hotel next time you are in Sydney. Warm Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from China

clean, convenient hotel

Posted May 2, 2017
very convenient location, easy access to city, Bondi, or Chatswood. there are many places to eat around.
Comment from Hotel Management
May 4, 2017 by Anne, Hotel Management
Dear Jian, Thank you for choosing to stay at the Abey Hotel, and taking your time to share such positive feedback of the hotel. It’s always a pleasure to hear when a guest has thoroughly enjoyed their stay. Our central location in Surry Hills provides easy access to all that Sydney has to offer. It’s great to read that you enjoyed our location to the city centre, Bondi and Chatswood and also with our easy access to many restaurants, cafes, bars and some of the great attractions on offer. Your support for our hotel is greatly appreciated and we hope to welcome you back to our hotel in the near future. Warm Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle

Great Location

Posted May 1, 2017 on Wotif
Central location to everything (only a short walk from Central Station a bonus). Tidy room perfect for a weekend
Comment from Hotel Management
May 4, 2017 by Anne, Hotel Management
Dear Dave, Thank you for choosing to stay at the Abey Hotel, and taking your time to share such positive feedback of the hotel. It’s always a pleasure to hear when a guest has thoroughly enjoyed their stay. I’m glad you enjoyed the various elements of your stay from Location along with Clean rooms. Our central location in Surry Hills provides easy access to all that Sydney has to offer. It is great to see you enjoyed our accessible location and its close proximately to Central Station. We do hope that we will be seeing you again when you are next visiting Sydney. Warm Regards
5 out of 5
by A verified traveler

Great location, great staff, awesome paid break

Posted May 1, 2017 on Hotels
I travelled with my boyfriend and we were looking for a hotel with good price and in the city. We did a good choice once we didnt spend money with taxis and we did everything by foot. The location is perfect and staff very friendly. The breakfast is 20 dolares, all free, many options, however I guess the both baristas were still learning. I tried capuccino twice and I left twice, but it is not a big deal, just need training. Its not a fancy place, but enjoyable. Only the bathroon instalations are litte bit old, small bath and shower not very amazing, but I would stay there again, easy.
Comment from Hotel Management
May 9, 2017 by Hotel Management, Hotel Management
Hello, What a lovely review! Thank you for choosing the Abey Hotel and also for taking your time to share such a positive review about the hotel. I’m glad you enjoyed the various elements of your stay; from Friendly staff, Location along with Value. Please know your feedback regarding our restaurants Coffee has been taken into consideration, and I thank you for the opportunity to improve the quality of our services and We are currently providing further training to resolve this.. Our central location in Surry Hills provides easy access to all that Sydney has to offer. It is great to see you enjoyed our accessible location. Your support for our hotel is greatly appreciated and we hope to welcome you back to our hotel in the near future. Warm Regards
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Budget - Meets Expectation

Posted Apr 28, 2017 on Wotif
Pros: Location and Staff
Cons: I think for the cost it is placed perfectly
Location: A short walk to bars and cafe's
You cannot stay in a budget hotel and expect 5 star luxury. The staff were very helpful and always met you with a smile. It has a 24 hour room service menu, bar and restaurant so on an F&B level you will not be disappointed. I found the bed and pillows not overly comfortable but that is just me and not what I am used to. TV had good selection of Foxtel channels and good picture quality. Shower over the bath but quite good water pressure. If you are looking for a budget stay then this is your place as it is located near Central station and many local bars and cafe's in Surrey Hills. I had a room in the pool area and the only thing I would say is that if you do not like the scent of chlorine I would not choose a room in this area. Also the windows were frosted so you could not see it anyway !!!!!!
Comment from Hotel Management
May 4, 2017 by Anne, Hotel Management
Dear Tooodles, Thank you for choosing the Abey Hotel and also for taking your time to share your review about the hotel. I’m glad you enjoyed the various elements of your stay; from Friendly staff and Great Location. Our location is great as we are within walking distance to all that Sydney has to offer like the Opera house. We are also lucky enough to be located on the city-fringe in the vibrant and diverse suburb of Surry Hills. It’s great to read that you enjoyed our location to the city centre, circular quay and public transport. I have passed on to our Building Manager your feedback in regards to the scent of Chlorine and I thank you for your feedback without guest feedback we are unable to continually improve and develop our accommodation. We are delighted that you enjoyed your stay finding the hotel staff to be friendly and rooms to your liking. Overall, I’m pleased you enjoyed your stay with us, and we look forward to welcoming you back soon. Warm Regards