Ratings based on 2,086 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Good location walk to buses

Posted Feb 20, 2018
The staff were very accommodating. Quickly auctioned on any requests. Management themselves helped with baggage when it was so busy . Room was big enough and very clean .
Comment from Hotel Management
Feb 21, 2018 by Fiona , Hotel Management
Dear Sonia McDonald, Thank you for your recent stay and for taking the time to give us feedback. We are delighted that you loved a variety of element of your stay from high stand of cleanliness, convenient location to our friendly staff and value for money; Thank you for your thought for the bathroom, keeping facility updated is an important part of improving our service and we are committed to that, thank you again, we look forward to welcoming you back in the future. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Feb 13, 2018
Great location for Oxford Street and Surry hills area. Rooms a little tired but clean. Lifts are a bit slow in the morning and parking is very tight, would not recommend a big car.
Comment from Hotel Management
Feb 15, 2018 by Fiona , Hotel Management
Dear Guest, Thank you for your recent stay and for taking the time to give us feedback. I am glad that you overall experience with us was good, and you found our location was great in the heart of Surry Hills; I am happy that our high standard of cleanliness lived up to your expectations. I am sorry to know that you experienced the lift was slow, normally the waiting for the lift is less than 30 seconds however it could be a little bit slower in peak hours. Thank you for feedback, we look forward to welcoming you back again in the near future. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler from franklin, nc

Nice Hotel

Posted Feb 13, 2018
Cons: Loan out electric outlet converters.
Location: Oxford Street is only a couple of blocks away with restaurants, transportation, etc.
Hotel was centrally located. Staff was very helpful and accommodating arranging for taxis and tours.
Comment from Hotel Management
Feb 15, 2018 by Fiona , Hotel Management
Dear Carole, thank you for your recent stay and for taking the time to share your Cambridge Hotel experience. It’s always great to share great guest experience and we are happy to see that you had an enjoyable stay and were appreciated the convenient location. Your glowing feedback for our staff is a great motivation for our team. Thank you for your sharing, all of us at Cambridge look forward to welcoming you back again very soon. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler from perth

Good value for money

Posted Feb 13, 2018
Pros: the price
Location: Close to shops
Supermarket 5 min walk. Room good. Linen very nice. Queenbed comfy. Small kitchenette. Nice bathroom products.10 mins from darling harbour in an uber.
Comment from Hotel Management
Feb 15, 2018 by Fiona , Hotel Management
Dear Wendy, thank you for your recent stay and for taking the time to share your Cambridge Hotel experience. It’s always great to share great guest experience and we are happy to see that you had an enjoyable stay and you were happy with the room and its facility, along with the convenient location. Your glowing is a great motivation for our team. Thank you for your sharing, all of us at Cambridge look forward to welcoming you back again very soon. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler from north east of England

Posted Feb 6, 2018
Nice clean hotel within walking distance of Sydney centre.Friendly staff who went out of there way to help you.
Comment from Hotel Management
Feb 9, 2018 by Fiona , Hotel Management
Dear Michael, thank you for your recent stay with us at Abey Hotel Sydney. We are happy to hear that you had a great stay and found our location was convenient, we are also happy that you found the our staff and their service was excellent, it’s always great to share great guest experience, Thank you for your sharing, we look forward to welcoming you back again very soon. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Nice Hotel in Perfect Location

Posted Jan 20, 2018
I stayed at the Cambridge Hotel for 4 nights with 2 other guests. The room was very clean and we were provided everything we needed during our stay. The staff were very helpful throughout our stay and the location was very convenient. 35-40 minute walk to the Opera House and a 30 min bus ride to the beach. I would definitely recommend this hotel. Great value!
Comment from Hotel Management
Jan 23, 2018 by Fiona , Hotel Management
Dear Sandra, Thank you for your recent stay and for taking the time to share Cambridge Hotel experience. It’s pleasing to know that you had an enjoyable stay and our accommodation lived up and exceeded your expectations. We are very lucky to be located in the heart of Surry Hills this area while in a walking distance to CBD, away from hustle and bustle CBD and enjoy a quiet but vibrant dining, fashion, art and entertain scene. Thank you again for the sharing and recommendation, we look forward to welcoming you and your friends back again in the near future. Warm regards
4 out of 5
Recommended
for Couples
by A verified traveler from UK

Posted Nov 26, 2017
Pros: The hotel is close to various bus routes so getting around is easy. It has a modern feel and is good value for money and hence is very busy
Cons: The swimming pool is very small and cold.
Location: A number of good eating establishments and pubs close by. Easy to get to the main attractions in Sydney
Overall we had a good experience at this hotel. The lobby area is always very busy but the staff are pleasant and helpful despite the hectic environment.
Comment from Hotel Management
Nov 27, 2017 by Fiona , Hotel Management
Dear UK Silver surfe, thank you for your recently staying at the Cambridge Hotel Sydney and for taking the time to post a review. I am glad that you enjoyed the hotel’s location which gives easy access to public transport and a great many of the local fantastic restaurants. It is also nice to know that your thought the hotel was great value for money. Sorry for the swimming pool was too cold as we are getting the heat back to work to normal very soon. We look forward to welcoming you back again in the near future. Warm regards
4 out of 5
by Sonia

A little disappointed but still loyal !

Posted Nov 22, 2017 on Hotels
The staff are extremely polite and helpful. The hotel is very convenient to local eats, hospitals and venues. An easy walk into the city and surrounds. The shower/bathroom fit out is aging and the staff did send maintenance to repair the shower but it didn’t fix the problem. Might just be time to do something. A bonus for the hotel is its parking, a rarity in Sydney. We’ve been staying here for two years now for various trips and I’d still recommend it but don’t let it get rundown. There are other hotels that are enticing a change.
Comment from Hotel Management
Nov 24, 2017
Dear Sonia, Thank you for your recent stay and for taking the time to give us feedback. We are delighted that our staff and their service lived up and exceeded your expectations, and you found our car parking facility is handy along with our convenient location. Thank you for your feedback for the shower / bathroom issue, we value guest feedback in every instance, and keeping hotel facilities updating is an important part of our service and develop our accommodation. Thank you for your continued support, Cambridge Hotel team look forward to welcoming you back again very soon. Warm regards
4 out of 5
by Deborah

Posted Nov 22, 2017 on Hotels
Comment from Hotel Management
Nov 24, 2017
Dear Guest, Thank you for your recent stay with us at Cambridge Hotel Sydney, and for taking the time to rating our property. We are glad that we lived up your expectations. Thank you again, we look forward to welcoming you back again in the near future. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Varied clientele, excellent desk staff! Room was exactly what is expected. Nice location. Staff was a bit unknowing about tours in the area, but very nice and thoughtful.
Comment from Hotel Management
Nov 24, 2017 by Fiona , Hotel Management
Dear Guest, Thank you for taking the time to sharing your recent Cambridge Hotel experience. We are delighted that you had an enjoyable stay with us and we are happy to hear that the room, the location and especially the staff lived up to your expectations. All of our front line staff are very informative for the local information and tour in the area, however the staff member who in training are less informative, we are appreciated your feedback and will be best use of your feedback on staff training, thank you again, we look forward to welcoming you back again very soon. Warm regards