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Reviews of Blackwell Grange Hotel

3 out of 5
Blackwell Grange Hotel
Blackwell Grange, Darlington, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 194 out of 498 reviews" "
Rating 8 - Good. 168 out of 498 reviews" "
Rating 6 - Okay. 95 out of 498 reviews" "
Rating 4 - Poor. 29 out of 498 reviews" "
Rating 2 - Terrible. 12 out of 498 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

diane, Middlesbrough

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for a short stay
Stayed 1 night in Mar 2024
Response from Reservations on Mar 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a wonderful character, and the rooms are of a good size and well presented. The staff were excellent, across all aspects of the hotel. We were part of an event function in the evening and the food was outstanding - the best lamb shanks we have ever had! We could not fault our stay at all. We will definitely be using this hotel again.
Stayed 1 night in Mar 2024
Response from Reservations on Mar 11, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Phil

Liked: Staff & service
Limited breakfast options ie £12.50 and I’m not much of a breakfast chap And I was a short stay turnaround guest So unable to use gym could this be reflected in room price???
Stayed 1 night in Feb 2024
Response from Reservations on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel we stayed very last minute and the service was great all round
Stayed 1 night in Feb 2024
Response from Reservations on Feb 28, 2024
Thank you for taking the time to write a review following your recent stay with us at Blackwell Grange Hotel. We appreciate your feedback.

6/10 Okay

Mir MD Nazrul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservations on Feb 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property was clean and room small but tidy and well equipped other than there being no sockets on the side of the room where the bed was. Staff very friendly and premises lovely inside. Definitely would stay again.
Stayed 1 night in Jan 2024
Response from Reservations on Jan 29, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

NICOLA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was really good.
Stayed 1 night in Jan 2024
Response from Reservations on Jan 24, 2024
Thank you for taking the time to write a review following your recent stay with us at Blackwell Grange Hotel. We appreciate your feedback.

10/10 Excellent

Joshua

Stayed 3 nights in Jan 2024
Response from Reservations on Jan 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in lovely hotel
Stayed 3 nights in Jan 2024
Response from Reservations on Jan 8, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cormac

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good value for money
Stayed 1 night in Jan 2024
Response from Reservations on Jan 8, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carl, Middlesbrough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay as always
Stayed 1 night in Dec 2023
Response from Reservations on Jan 8, 2024
Thank you for taking the time to write a review following your recent stay with us at Blackwell Grange Hotel. We appreciate your feedback.

10/10 Excellent

June

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend. Lovely place to sray
Stayed 1 night in Dec 2023
Response from Reservations on Jan 8, 2024
Thank you for taking the time to write a review following your recent stay with us at Blackwell Grange Hotel. We appreciate your feedback.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is ideal to stay at when watching Darlington FC play.
Stayed 1 night in Nov 2023
Response from Reservations on Jan 8, 2024
Thank you for taking the time to write a review following your recent stay with us at Blackwell Grange Hotel. We appreciate your feedback.

10/10 Excellent

Danyelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reservations on Nov 15, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to watch Darlington FC beat the Welsh from Chester. Nuce short walk to the ground. Staff always pleasant and efficient. Poppies for sale on front desk very good.
Stayed 1 night in Nov 2023
Response from Reservations on Nov 13, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Louie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reservations on Nov 13, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Courtney

Stayed 1 night in Nov 2023
Response from Reservations on Nov 9, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reservations on Nov 9, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were excellent throughout our 2 night stay
Stayed 2 nights in Nov 2023
Response from Reservations on Nov 7, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy to find, excellent location , smashing staff, excellent food. Had a great time. Recommended.
Stayed 2 nights in Nov 2023
Response from Reservations on Nov 7, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best stay I've ever had
We have stayed at the Blackwell Grange many times and we are aware that there are often events taking place. However, on our recent stay there was a wedding and therefore loud music which finished at a reasonable hour (midnight) BUT underneath our room window people congregated to smoke and carry on the party whilst outside. The noise, the smoke, the volume and the language meant we had to close to window to try and block the noise and smoke but the noise was louder than we had thought and could still be heard above the TV we had on in the room. This happened several times during the evening/night. The party then appeared to move to the corridor outside our room and at this point it was already the early hours of Sunday morning. It wasn't the most pleasant stay I have had. This will not put us off staying again as the hotel and staff etc is lovely. It would just seem that a dedicated smoking area should be available somewhere away from weary travellers!
Stayed 1 night in Nov 2023
Response from Reservations on Nov 6, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reservations on Nov 7, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

J G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Night Away
3rd or 4th visit to this hotel. Never let’s me down.
Stayed 1 night in Sep 2023
Response from Reservations on Nov 6, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

jacqueline

Stayed 1 night in Oct 2023
Response from Reservations on Nov 27, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Dominique

Liked: Cleanliness, staff & service
Lovely hotel, staff were very accommodating and helpful, rooms were a little run down and tired.
Stayed 2 nights in Oct 2023
Response from Reservations on Oct 23, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Harry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Darlington
Lovely hotel, nice setting, friendly staff and a good gym!
Stayed 1 night in Oct 2023
Response from Reservations on Oct 10, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mr Donald

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for second stay at this property. Also enjoyed half price golf at the same name course nearby. Only issue this time was snoring heard from next room!
Stayed 2 nights in Sep 2023
Response from Reservations on Oct 9, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Graeme

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel.
The hotel was lovely not what we expected at all. The reception staff were not very friendly at all but the rest of the staff were nice. Breakfast was good and had a nice selection of food .
Stayed 2 nights in Oct 2023
Response from Reservations on Oct 9, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Terence

Stayed 1 night in Oct 2023
Response from Reservations on Oct 23, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very friendly and helpful only problem booked a wake up call, never happened.
Stayed 2 nights in Sep 2023
Response from Reservations on Oct 2, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Managing with a wheelchaired partner
The accessible room was excellent with wet room and a sitting area, as with many hotels there wasn't a hook to hang a dressing gown in the wet room. Reception said they had received this comment and will pass it on as it appears a regular comment. Staff and other visitors very supportive helping when needed with wheeling my wife through doors and in the dining area.
Stayed 2 nights in Sep 2023
Response from Reservations on Sep 25, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

John

Stayed 1 night in Sep 2023
Response from Reservations on Sep 20, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Reservations on Sep 18, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Don't be disabled.
There was only parking available at the back, in the disabled on the first day, which meant a long walk to find my room. On the second day EVERY place for parking was taken. I was told to park at the front of the hotel. Thankfully as i did not have SO far rom my room. There is no consideration for disabled in the Hotel.
Stayed 2 nights in Sep 2023
Response from Reservations on Sep 18, 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Carl, Middlesbrough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Response from Reservations on Sep 18, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Reservations on Sep 18, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Susan

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Reservations on Sep 18, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Reservations on Sep 14, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room felt cold and damp.
I'd really like to give the Blackwell Grange a decent rating as it's a good location, there's plenty of parking, the staff are friendly, the bar is good and the restaurant (for breakfast) also good. It's also very good value for money. However, we just did not feel comfortable in our room (room 124 in the North Wing). The room is dark and feels cold. However the worst part is that the room feels permanently damp. Housekeeping mop the floor everyday and it takes hours to dry (it's so bad my wife spent 20 mins with the hairdryer drying it off one day), the towels in the bathroom never dry and your fresh clothes feel cold and damp when putting them on. We thought we may have been imaging this but the fact that our dirty laundry was all damp when we got home really makes us think that something is wrong. The room probably needs a good airing (difficult for a ground floor room with no safe to keep valuables in) and less mopping of the floor. A shame really as we liked everything else. We would return but would not want a ground floor room in the North Wing.
Stayed 4 nights in Aug 2023
Response from Reservations on Aug 28, 2023
Thank you for taking the time to write a review following your recent stay with us at Blackwell Grange Hotel. We appreciate your feedback.

10/10 Excellent

pauline

Stayed 1 night in Aug 2023
Response from Reservations on Aug 28, 2023
Thank you for taking the time to write a review following your recent stay with us at Blackwell Grange Hotel. We appreciate your feedback.

6/10 Okay

Sharon

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Reservations on Aug 22, 2023
Thanks for staying with us. We appreciate your feedback

8/10 Good

Pierre

Stayed 1 night in Aug 2023
Response from Reservations on Aug 18, 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for a comfortable weekend away.
My husband and I booked into the hotel for our anniversary weekend. From arrival, to departure, the service was great and the staff very friendly. We had no issues, and felt relaxed and comfortable throughout our 3 night stay.
Stayed 3 nights in Aug 2023
Response from Reservations on Aug 17, 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Reservations on Aug 14, 2023
Thank you for taking the time to write a review following your recent stay with us at Blackwell Grange Hotel. We appreciate your feedback.

8/10 Good

Kerry

Stayed 1 night in Aug 2023
Response from Reservations on Aug 14, 2023
Thank you for taking the time to write a review following your recent stay with us at Blackwell Grange Hotel. We appreciate your feedback.

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the building and the grounds thought the breakfast a little expensive . The last night was spoilt by children running up and down the corridor slamming doors.
Stayed 3 nights in Aug 2023
Response from Reservations on Aug 9, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Reservations on Aug 8, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

J

Stayed 1 night in Aug 2023
Response from Reservations on Sep 13, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

NICOLA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and friendly.
Stayed 1 night in Jul 2023
Response from Reservations on Jul 21, 2023
Thank you for taking the time to write a review following your recent stay with us at Blackwell Grange Hotel. We appreciate your feedback.

10/10 Excellent

Jean

Stayed 1 night in Jul 2023
Response from Reservations on Jul 19, 2023
Thank you for taking the time to write a review following your recent stay with us at Blackwell Grange Hotel. We appreciate your feedback.