"1) They did not refund one day reduction even when requested over a month in advance. 2) the SPA was not open until 1pm!, 3) the floor of our room was being remodeled with several laundry carts containing various materials spread down the hallway. 4) Front desk and main floor was empty and with lights shut off by 9pm."
A verified traveler stayed at Hotel Vier Jahreszeiten Zingst