Ratings based on 788 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice hotel and is closed to every thing.

Posted Dec 3, 2016
Clean and comfortable and so close to the shop. Staff so friendly.
4 out of 5
by A verified traveler

Great location

Posted Nov 27, 2016
The rooms need new paint kids as they don't seem to be very clean. Dirty marks on walls and water stains under aircon unit. The hotel just needs a bit of freshning up! Apart from that I love the Mercure inn!
Comment from Hotel Management
Nov 30, 2016 by Jess , Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive such positive feedback. I will be sure to share your comments with our team. This feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. It is great to hear that our location suited your needs and that you love staying at our property. I am sorry to hear that you found the room a little tired. I will pass this feedback onto senior management to address. Thank you again for sharing your experience, and we hope to welcome you back to the Mercure Darwin Airport Resort in the near future. Sincerely, Jessica James – Assistant Front Office Manager
4 out of 5
by A verified traveler from Katherine

Only an overnight stay, but very comfortable.

Posted Nov 16, 2016
Pros: Speedy and pleasant reception area and staff. Great amount of parking available
Location: At the airport
Very satisfied and the staff were just wonderful. Actually they make the places
Comment from Hotel Management
Nov 19, 2016 by Jess, Hotel Management
Dear Sue, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. This feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. It is great to hear that our location suited your needs and that you found our reception staff very pleasant. We are thrilled to hear that you found all of our staff wonderful. Thank you again for sharing your experience, and we hope to welcome you back to the Mercure Darwin Airport Resort in the near future. Sincerely, Jessica James – Assistant Front Office Manager
5 out of 5
by A verified traveler

Great location nd quite nd relaxing

Posted Nov 8, 2016
Good clean rooms great food nd now ce relaxing pool
Comment from Hotel Management
Nov 19, 2016 by Jess , Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive such positive feedback. I will be sure to share your comments with our team. This feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. It is fantastic to hear that you found our location great and our pool very relaxing. Thank you again for sharing your experience, and we hope to welcome you back to the Mercure Darwin Airport Resort in the near future. Sincerely, Jessica James – Assistant Front Office Manager
5 out of 5
by A verified traveler from Wollongong NSW

Wonderful

Posted Oct 24, 2016
Had an amazing experience at the Mercure Darwin Airport Resort. The staff was absolutely wonderful, always helpful and friendly. Pool is beautiful! A great place to stay for a holiday or business.
Comment from Hotel Management
Oct 30, 2016 by Jess , Hotel Management
Dear Bree, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive such positive feedback. I will be sure to share your comments with our team. This feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Bree it is fantastic to hear that your recent stay at our property was amazing. It is also great to hear that you found our staff to be helpful, friendly and wonderful. Thank you again for sharing your experience, and we hope to welcome you back to the Mercure Darwin Airport Resort in the near future. Sincerely, Jessica James – Assistant Front Office Manager
5 out of 5
by A verified traveler from Philippines/Australia

A great stay

Posted Oct 21, 2016
Pros: We had a lovely big room with spa bath and queen size comfortable bed in separate bedroom, a small but functional kitchen, sofa and good air condition
Cons: Small ants in kitchen and main room were a nuisance but didn't distract from the experience.
Location: Very handy to the airport, nice pool and restaurant.
We had a great room, with separate bedroom and separate, large bathroom with spa bath, a small but functional kitchen with larger refrigerator and microwave and sink. Nice living area with table and chairs for meals if you want to eat in, big sofa, coffee table and TV and another TV in bedroom, if you want to lie in bed and watch it. Sliding doors lead to an outside table and chairs which would be nice in the dry season but in the humid, hot season, inside with the air conditioning is preferable. Would love to have this room again when we stay there. A good experience. Great service from reception on arrival and departure.
Comment from Hotel Management
Oct 30, 2016 by Jess , Hotel Management
Dear David, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive such positive feedback. I will be sure to share your comments with our team. This feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. It is fantastic to hear that you really enjoyed your resort suite and found the room and its facilities very functional and pleasing. It is also great to hear that our location suited your needs and that you found the service from our staff great during your whole stay. Thank you again for sharing your experience, and we hope to welcome you back to the Mercure Darwin Airport Resort in the near future. Sincerely, Jessica James – Assistant Front Office Manager
5 out of 5
by A verified traveler

Posted Oct 8, 2016
Very welcoming and the receptionist was very clear with the directions to our room so it made it less stressful after a long day of traveling with two children.
Comment from Hotel Management
Oct 22, 2016 by Jess , Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive such positive feedback. I will be sure to share your comments with our team. This feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. It is great to hear that you found our receptionist very welcoming and helpful. Thank you again for sharing your experience, and we hope to welcome you back to the Mercure Darwin Airport Resort in the near future. Sincerely, Jessica James – Assistant Front Office Manager
3 out of 5
by A verified traveler from Yokohama

空港近くの便利なホテル

Posted Sep 29, 2016
ダーウィンで乗り継ぎのため宿泊しました。空港から近く、送迎も無料でついており便利でした。シャトルバスの乗り場も非常に近く、電話をかけてしばらくするとバスが来てくれます。ホテルのレストランを利用しましたが美味しかったです。
5 out of 5
by A verified traveler from Dalby Qld

Relaxing place to stay.

Posted Sep 23, 2016
Close to airport, we stayed til 11pm then the Mecure shuttle took us over to the airport. Friendly staff.
Comment from Hotel Management
Sep 28, 2016 by Jess , Hotel Management
Dear Mandy, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive such positive feedback. I will be sure to share your comments with our team. It is fantastic to hear that our location and free shuttle bus suited your needs. It is also great to hear that our staff were very friendly. This feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica James Assistant Front Office Manager
4 out of 5
by A verified traveler from NZ

Very convenient for the airport,

Posted Sep 7, 2016
Pros: Swimming pool area, good buffet breakfast.
Good functional rooms, slightly old fashioned, very nice swimming pool area.
Comment from Hotel Management
Sep 28, 2016 by Jess , Hotel Management
Dear Helen, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive such positive feedback. I will be sure to share your comments with our team. It is fantastic to hear that our location suited your needs and that you got to enjoy our beautiful swimming pool. This feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to the Mercure Darwin Airport Resort in the near future. Sincerely, Jessica James Assistant Front Office Manager