Ratings based on 1,586 Verified Reviews

4.4 out of 5
84% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice hotel with friendly staffs

Posted Nov 1, 2017
Pros: staff service is good
Cons: less light in the room, they may improve it
Location: Taipei station, QSquare shopping mall etc
- hotel location is very convenience, it is near Taipei station and Taipei A1 station (airport express). they provide free transfer service from Taipei A1 station to hotel - staffs are very nice and friendly - room is clear and big - fitness centre is small without sauna
Comment from Hotel Management
Nov 7, 2017 by Emile Sheng General Manager, Hotel Management
Dear Chan, Thank you for your feedback regarding your visit to Palais de Chine Hotel. We're so pleased to learn that you are content with our convenient location and quality service we provide. However, we also really do understand and apologize the overall lighting has caused inconvenience for you. Our Front Desk staffs may assist you with extra in-room lighting when necessary. Our sincerest apology once again and look forward to welcoming you back again in the coming future. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to mrt

Posted Oct 15, 2017
Close to mrt. Access to vip lounge Free dropoff to airport train. Helpful staff info. Would recommend and stay there if in Taipei.
Comment from Hotel Management
Nov 7, 2017 by Emile Sheng General Manager, Hotel Management
Dear guest, Thank you very much for staying at Palais de Chine and share your experience with us. We're so pleased to learn that you are content with our convenient location, free shuttle bus service and quality service that we provide. If there is anything else that we could assist, please feel free to contact us anytime. Meanwhile we hope to welcome you back soon in the short coming future. Best regards.
5 out of 5
by Kaichin

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Nov 5, 2017
Dear guest, Thank you very much for staying with us, and glad to know that you enjoyed the time at Palais de Chine. Looking forward to welcoming you back soon in the short coming future.
4 out of 5
by king cheung

Nice hotel

Posted Oct 11, 2017 on Hotels
very good location and nice
Comment from Hotel Management
Oct 14, 2017
Dear king cheung, Thank you very much for staying at Palais de Chine hotel, and share your valuable feedback with us. We're really pleased to learn that you are content with our services and look forward to welcoming you back in the near future. Best regards. Emile Sheng
4 out of 5
by A verified traveler

Expecting more

Posted Oct 10, 2017 on Hotels
The front desk staff could be more polite and should be more helpful. They were rather impatient.
Comment from Hotel Management
Oct 15, 2017
Dear Value Guest, Greetings from Palais de Chine Hotel Taipei and hope this finds you well. Thank you for taking the time to share your valuable feedback with us. I truly apologize for the poor experience you had during your stay. I have shared these comments with the team for them to improve our service ASAP and take immediate actions. Hope to welcoming you in the near future again, soon. Best regards, Emile Sheng General Manager
5 out of 5
by A verified traveler

Posted Oct 2, 2017 on Hotels
Comment from Hotel Management
Oct 5, 2017
親愛的貴賓您好,歡迎您下榻君品酒店。很開心得知您對於我們便利的酒店位置非常滿意,並給予我們專業的服務同仁高度評價,有您的讚賞是我們的榮幸。誠心期待能夠再次於君品與您見面,敬祝美好的一天!總經理 盛治仁
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, Hawaii

Great stay

Posted Sep 25, 2017
Spend five nights at this fine establishment and we were very pleased with the accommodations. The executive room is well equipped and very comfortable. The staff are very professional and courteous; compliment to the management.
Comment from Hotel Management
Sep 27, 2017 by Emile Sheng General Manager, Hotel Management
Thank you very much for your continues support of Palais de Chine, We're very pleased to learn that you are content with our convenient location and quality service that we provide. We will share your good comments with the team and it will definitely motivate us for better service. Please do make Palais de Chine as your home in Taipei and we hope to welcome you back soon in the short coming future. Best regards. Emile Sheng General Manager
4 out of 5
by Eileen

Excellent location

Posted Sep 16, 2017 on Hotels
The hotel is located in an excellent location, interconnected to the MRT stations, HSR station and bus stations. Very convenient.
Comment from Hotel Management
Sep 18, 2017
Dear Eileen, Thank you very much for staying with us and your time to write this comment. It is our pleasure to hear that you had a wonderful stay in Taipei! We also very pleased to learn that you are content with our convenient location that we provide. Please do make Palais de Chine as your home in Taipei and we hope to welcome you back soon in the short coming future. Best regards. Emile Sheng General Manager
5 out of 5
by Matthew

Totally excellent hotel

Posted Sep 12, 2017 on Hotels
This is one of the best hotels I stay at. The check-in process is quick, the room is excellent, the food and drink are great. The location is perfect - right next to a shopping mall and in the centre of Taipei, so can access many different parts of the city and neighbouring cities easily, either by taxi or train. The concierge remembered my name from one day to the next. I would not stay anywhere else in Taipei.
Comment from Hotel Management
Sep 15, 2017
Dear Matthew, Thank you very much for staying with us and your time to write this comment.We're glad to learn that you are pleased with our service.And I'll share your good comments with the team and it will definitely motivate us for better service.Please do make Palais de Chine as your home in Taipei and we hope to welcome you back soon in the short coming future. Best regards. Emile Sheng General Manager
5 out of 5
by Peter

Good good

Posted Sep 10, 2017 on Hotels
All round a good 5 star hotel
Comment from Hotel Management
Sep 12, 2017
Dear Peter, Thank you very much for your high rating to Palais de Chine. Looking forward to welcome you back in the near future. Best regards, Emile Sheng General Manager