Ratings based on 1,731 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

Amazing stay

Posted Aug 5, 2017
We had an amazing stay, excellent hotel, staff, services and location. A special thank you to Mrs. The Manager of the Concierge services on the 5th floor, as well as Zoe Chao, Chief Concierge.
Comment from Hotel Management
Aug 6, 2017 by Jo Huang-Assistant Front Office Manager, Hotel Management
Thank you for taking the time to share with us your feedback following your recent stay at Palais de Chine Hotel. Your feedback is highly appreciated and will help us to improve our ability to serve every guest. We look forward to welcoming you back to the hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from L.

Nice Hotel & Great Location

Posted Jul 17, 2017
Very nice hotel conveniently located, next to Q square and minutes to MTR. Very friendly staffs with exceptional services. Lounge Service was great, Rose who worked at the lounge was very helpful and approachable. Extended fitness club services for hotel guests to have access another fitness facility within 2 mins walkable distance.
Comment from Hotel Management
Jul 18, 2017 by Emile Sheng, Hotel Management
Dear J, Thank you very much for staying at Palais de Chine and your generous compliments. I'm so pleased to learn that you are content with our convenient location, quality services provided by our friendly staffs especially Rose along with our near by fitness facility. Look forward to welcoming you back soon. Best regards, Emile Sheng General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lin

Great choice

Posted Jul 1, 2017
Excellent location! Great service n the breakfast Is awesome
Comment from Hotel Management
Jul 4, 2017 by Coco Wen, Hotel Management
Dear Li, Thank you very much for sharing your great experience at Palais de Chine. We are so pleased to know that you are satisfied with our service and breakfast. Meanwhile I hope to welcome you back soon in the short coming future. Best regards, Coco Wen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, spacious room

Posted Jun 30, 2017
Overall is great and definitely would return. The room is stylish and spacious. The breakfast exceeds expectation!
Comment from Hotel Management
Jul 4, 2017 by Coco Wen, Hotel Management
Dear Anonymous, Thank you very much for sharing your great experience at Palais de Chine. We are very pleased to know that you enjoyed your stay as well as our cuisine. Meanwhile I hope to welcome you back soon in the short coming future. Best regards, Coco Wen General Manager
4 out of 5
by Mark

Marks work trip

Posted Jun 10, 2017 on Hotels
Beautiful hotel, service was very good in room. Restaurant on 17 floor was very good Breakfast buffet was average and service was average
Comment from Hotel Management
Jun 12, 2017
Dear Mark, Thank you very much for staying with us and glad to know that you enjoyed the time at Palais de Chine. I'll share your compliment and suggestion with the concerned and hope we're going to have you back soon in the short coming future. Best regards, Coco Wen General Manager
5 out of 5
by A verified traveler

Posted Jun 10, 2017 on Hotels
Comment from Hotel Management
Jun 12, 2017
Dear Valued Guest, Thank you very much for staying with us. I'm glad to know that you enjoyed the stay with us and satisfied with our arrangement. Meanwhile we're looking forward to welcoming you back soon in the short coming future. Best regards, Coco Wen General Manager
4 out of 5
by A verified traveler

Posted Jun 4, 2017 on Hotels
Great location, very clean, breakfast was good. Very intriguing room design
Comment from Hotel Management
Jun 6, 2017
Dear Valuable guests, Thank you for taking your time sharing with us your staying experience. We are glad our service meet your satisfaction and are looking forward to your returning again in the near future. Best regards, Coco Wen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cupertino, CA

Posted May 29, 2017
Nice hotel. Great location, clean room, and friendly staff.
Comment from Hotel Management
May 31, 2017 by General Manager, Hotel Management
Dear Chih, Thank you very much on staying with us, and I'm glad that you enjoyed the stay at Palais de Chine. I hope that we could welcome you back soon in the coming future. Have a great day. co Coco Wen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hkg

Convenience

Posted May 23, 2017
Room design is terrible and too dark. How can sink outside the bathroom
Comment from Hotel Management
May 24, 2017 by General Manager, Hotel Management
Dear Ellen, Thank you very much for your comment, we appreciated it and hope you still had a good time here with us besides the feeling about our design. We hope to welcome you back soon again in the coming future and be able to show you few other room types. Best regards, Coco Wen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Top Notch

Posted May 17, 2017
Great room, wonderful amenities and great service.
Comment from Hotel Management
May 20, 2017 by General Manager, Hotel Management
Dear Guest, Thank you very much for staying with us and glad to know that you enjoyed the time at Palais de Chine. Please feel free to contact us if anything else we could assist, meanwhile we're looking forward to welcoming you back soon in the short coming future. Best regards, co Coco Wen General Manager