Ratings based on 552 Verified Reviews

4.0 out of 5
87% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2017
The place was clean and the staff were very nice and helpful.
Comment from Hotel Management
Oct 5, 2017 by Santos Hotel Taipei, Hotel Management
Thank you so much for taking the time to share your recent review of Santos Hotel. It is happy to receive positive feedback from our guests. We are glad to read that you enjoyed your stay and our services. Appreciate again for your support and truly hope we can see you soon. Looking forward to welcoming you back on your next trip to Taipei!
5 out of 5
Recommended
for Everyone
by A verified traveler from Irvine, CA

Good Value of Money

Posted Oct 1, 2017
The staffs at the doors are super friendly and helpful. I heard the restaurant at the hotel is very good, but too bad we didn't have a chance to try it. Room is very spacious although the decor seem dated. Prime location close to MRT.
Comment from Hotel Management
Oct 10, 2017 by Santos Hotel Taipei, Hotel Management
Thank you so much for taking the time to share your recent review of Santos Hotel. It is happy to receive positive feedback from our guests. We are glad to read that you enjoyed your stay and our services. Appreciate again for your support and truly hope we can see you soon. Looking forward to welcoming you back on your next trip to Taipei!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
Nice hotel, we like it. Will like suggest my friend book it.
Comment from Hotel Management
Sep 18, 2017 by Santos Hotel Taipei, Hotel Management
Thank you so much for taking the time to share your recent review of Santos Hotel. It is happy to receive positive feedback from our guests. We are glad to read that you enjoyed your stay and our services. Appreciate again for your support and truly hope we can see you soon. Looking forward to welcoming you back on your next trip to Taipei!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Very nice hotel

Posted Jul 16, 2017
Our double-bed room is big and has everything you need. They even gave us 4 bottled waters and some bananas and apples.
Comment from Hotel Management
Aug 1, 2017 by Santos Hotel Taipei, Hotel Management
Thank you so much for taking the time to share your recent review of Santos Hotel. It is happy to receive positive feedback from our guests. We are glad to read that you enjoyed your stay and our services. Appreciate again for your support and truly hope we can see you soon. Looking forward to welcoming you back on your next trip to Taipei! Santos Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Very near MRT station, easy access to destinations

Posted May 22, 2017
Pros: Near the MRT station, i can go anywhere without the hassle of being caught in traffic or bad weather. Plus there are many stores around the area.
Love the view from my room. Me being very particular with the bathroom/ toilet, I give it a 10/10 rating.
Comment from Hotel Management
May 25, 2017 by Santos Hotel Reservation Team / Michelle Pan, Hotel Management
Dear Sir/Madam, Thank you for your recent visit at Santos Hotel. We are pleased that you are satisfied with our service and facilities. It is happy to receive positive feedback from our guests. We appreciate again for your support and truly hope we can see you soon. Look forward to welcoming you back on your next trip to Taipei!
4 out of 5
by A verified traveler

Posted May 15, 2017 on Hotels
Comment from Hotel Management
May 17, 2017
親愛的貴賓您好: 非常感謝您對三德的支持,提供賓至如歸的接待是我們的服務宗旨。 我們會繼續努力提供更優質的服務給各位旅客。 希望您下次來台北時也能再次入住三德大飯店 我們誠心的歡迎您!
2 out of 5
by A verified traveler

Posted May 2, 2017
The facilities in the room is not that good and not user friendly.
Comment from Hotel Management
May 4, 2017 by Santos Hotel Taipei, Hotel Management
Thank you for your recent visit at Santos Hotel and for posting your comments. We are glad to read that you enjoyed your stay even though there are some places we need to improve. As you see, we are not a young hotel in Taipei. We have been maintaining our hotel to have all the rooms cozy and comfortable; nevertheless, it's not enough to satisfy all the guests. In order to provide our guests with a better accommodation we decide to renovate the whole building next year and offer you a brand new Santos hotel. Truly appreciate for your valuable feedback. We look forward to seeing you again to see our improvement!
3 out of 5
by Anny

Posted Apr 16, 2017 on Hotels
The hotel is a bit old but the hotel staffs are very kinds and helpful.
Comment from Hotel Management
Apr 17, 2017
Thank you for choosing to stay at Santos Hotel. We appreciate for your support and sincerely looking forward to welcoming you back anytime soon!Santos Hotel Taipei
4 out of 5
by Anny

Value for money

Posted Apr 9, 2017 on Hotels
The hotel is a bit old but the room is quite big. The hotel staffs are very nice and helpful. The hotel location is very close to the underground station. It takes around 40 mîns from the hotel to airport. The mattress was hard, my husband and I had a back pain due to the mattress. We shouldn't compaint about this as the room rate is not expensive at all.
Comment from Hotel Management
Apr 11, 2017
Thank you for choosing to stay at Santos Hotel. We appreciate for your support and sincerely looking forward to welcoming you back anytime soon!Santos Hotel Taipei
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with convenient transit access

Posted Apr 8, 2017
Pros: Convenient access to the transit for activities in Taipei and its suburbs
We like the clean and friendly services the hotel staff provided during our stay.
Comment from Hotel Management
Apr 10, 2017 by Santos Hotel Taipei, Hotel Management
Thank you for choosing to stay at Santos Hotel. We appreciate for your support and sincerely looking forward to welcoming you back anytime soon!