Ratings based on 823 Verified Reviews

3.2 out of 5
61% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Pinellas Park, Florida

The Friendly Staff Hotel

Posted Aug 17, 2017
We were recommended by the police dept when we had a conflict with the daughter's ex-boyfriend and had to stay in an emergency situation. The staff was exceptionally nice and helpful. Made the stay bearable. The friendliness of all makes a big difference. Thank-you for that. The only disadvantage of the hotel is NO POOL. Perhaps this might come about in the near future. Please give your entire staff the needed commendation they deserve.
Comment from Hotel Management
Aug 17, 2017 by General Manager, Hotel Management
Karen, it's so nice to read your positive review of your stay at the Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Nice hotel in walking distance to Towne Shops

Posted Aug 12, 2017
Pros: The facilities Closeness to shopping mall, whole foods and buses Comfort of the room Most of the hotel staff
Cons: I think it would be nice if they could add a shuttle from the hotel to the mall.
Location: I-595 on one side and Costco on another. Go to Towne Shops Shop at Whole foods Eat Ice cream Get spray tanned
I had stayed at a previous Extended Stay America before so I am not new to the franchise but it I can say that there are some differences. I would have given 5 stars to hotel staff (because two of the three I encountered were excellent and extremely friendly (elderly lady morning shift Aug 11 and dark skin young guy working afternoon/evening Aug 6) but upon arrival, around 10am, we were told that our room was ready but because check in time was at 3 we couldn't be given a key or go to the room. We could leave our suitcases there until 3 but that was all that could be done. So we came back 6 hours later and checked in with another front desk staff who, like us, did not understand why we weren't checked in if the room was ready from 10am. 5 stars to the room comfort and hotel facilities because both were awesome! This was the first time we used the washer machine and dryer and it worked excellent. Clothes came out so clean and smelling so nice! Also, the bed was not hard and definitely soft. I slept like a baby. At times, we could hear footsteps from, what sounds like a child running on the floor above us, but that's to be expected in a busy hotel so no biggie. The room cleanliness got a 4 because there was a small red stain on the brown carpet in front of the bed and there seemed to be soap scum in the soap dish in the bathroom (not sure if it was that or something else because I didn't check) but because the stain didn't bother me and I didn't use the dish it was fine.
Comment from Hotel Management
Aug 14, 2017 by General Manager, Hotel Management
Thank you for being our guest at Extended Stay America - Fort Lauderdale - Davie. We are pleased to know you liked our convenient location as well as your comfortable room. That being said, I regret the inconvenience you experienced while here. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager
3 out of 5
by A verified traveler

Ok but will not return

Posted Jul 9, 2017
Staff is okay and so is the room but faced some inconveniences at check-in. No elevators so bags needed to be carried up to the second floor. First room reeked of cigarette fumes so had to move to a next room. No daily maid service. Overall experience not good.
Comment from Hotel Management
Jul 11, 2017 by General Manager, Hotel Management
Thank you for providing us with details about your stay. We are sorry for the issues you had at the time of check-in and the inconvenience it caused. Your feedback has already been shared with our staff, and we will do our best to ensure your next stay is exceptional. We hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, General Manager
3 out of 5
by A verified traveler

Undelivered amenities

Posted Jun 4, 2017
Pros: Location and cleanliness
Cons: The hotel says the stay includes breakfast, so it should actually include breakfast.
Location: Right next to the main highways
One of the main reasons that I made my reservation was because Extended Stay America said breakfast was included. However, I was disappointed when I went to get my breakfast and my choices were coffee or tea and a muffin.
Comment from Hotel Management
Jun 6, 2017 by General Manager, Hotel Management
Thank you for choosing us. It is good to read your overall stay was a comfortable one and our location was perfect for your needs. Having said that, we are sorry our grab and grab-and-go breakfast offerings did not meet your expectations. We value your feedback and have shared it with our Brand leaders as it will help in planning our future selections. Thanks for your feedback, and please consider us again. Sincerely, General Manager
2 out of 5
by elke

Posted May 20, 2017 on Hotels
Comment from Hotel Management
May 22, 2017 by Manager, Hotel Management
Elke, thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced while you were here. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
4 out of 5
by christopher

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 18, 2017 by Manager, Hotel Management
Christopher, thank you for taking the time to share your nice rating. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Fort Lauderdale - Davie will be your first choice every time you visit this area. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville

Good shopping

Posted May 14, 2017
Close to shopping and restaurant ,price / night is reasonable
Comment from Hotel Management
May 15, 2017 by General Manager, Hotel Management
Joe, we appreciate your stay and for taking the time to leave feedback. It is good to know you liked our affordable rates and our convenient location. We hope to have the opportunity to make your next trip perfect in every respect. Sincerely, General Manager
5 out of 5
by Cathy

Best choice of hotels in area you could make!

Posted May 12, 2017 on Hotels
I have been staying at this hotel regularly when I visit family in the area... this last stay make me think that the refurbishment of the hotel in general has been completed. I have always liked the location for safety and shopping, the cleanliness of the rooms, and great value. The kitchenette set up and bar with stools for eating in-room along with nice size refrigerator, etc, is so practical. Parking close to the room is another feature of our stay that I like very much. Costco cheap gas is across the street!
Comment from Hotel Management
May 14, 2017 by Manager, Hotel Management
Cathy, thank you for making Extended Stay America - Fort Lauderdale – Davie your home away from home. We are thrilled to know you loved each and every aspect of your visit, especially your room along with the amenities and our affordable rates. We hope to welcome you back soon. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh,NC

Good but not great

Posted May 11, 2017 on Orbitz
Pros: Location off I-595 was very convenient and the shopping center near it was very good
I stayed in this particular hotel in the past and was very happy ,but not this weekend. I stayed May 5-7.2017. I was very happy with the staff about a half an hour after check-in Jensen calling me to make sure I was okay, The room itself under the staircase was a very dark hard to get decent light inside. The location off St Rd 84 if you do not know the roads could be tricky to get in and out and the shopping center near the hotel is chaos at night, but convenient The parking was not good the staff allowing an oversized box truck to take up multiple spaces when there was a lack of parking in front of the building forcing me to park on the other side of the building was not acceptable. Hoping for better next time
Comment from Hotel Management
May 13, 2017 by General Manager, Hotel Management
Richard, thank you for being our guest once again. We are happy to know you had an overall pleasant experience. However, we are sorry we did not live up to your expectations and regret the inconvenience caused. We look forward to seeing you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
4 out of 5
by snell

Posted May 11, 2017 on Hotels
This was my second time staying at this facility, and I found everything to be acceptable. The main reasons were price and location.
Comment from Hotel Management
May 13, 2017 by Manager, Hotel Management
We are delighted you chose to stay with us once again at Extended Stay America - Fort Lauderdale – Davie. We are so happy you were overwhelmed not only by our location but also by our affordable rates. We hope to welcome you back soon. Sincerely, General Manager