Exterior

Reviews of Courtyard by Marriott Dayton South/Mall

3 out of 5
Courtyard by Marriott Dayton South/Mall
100 Prestige Pl, Miamisburg, OH

Reviews

8.0

Very Good

Rating 10 - Excellent. 211 out of 535 reviews" "
Rating 8 - Good. 173 out of 535 reviews" "
Rating 6 - Okay. 80 out of 535 reviews" "
Rating 4 - Poor. 44 out of 535 reviews" "
Rating 2 - Terrible. 27 out of 535 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vera

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lindsey Davidson on Apr 8, 2024
Thank you for the 5 out of 5 rating!

8/10 Good

Karen, Rancho Santa Fe

Liked: Cleanliness, staff & service, amenities
This hotel is quiet, and the staff is very attentive. The only thing that keeps this from a five star review is the poor water pressure for the shower.
Stayed 4 nights in Mar 2024
Response from Lindsey Davidson on Apr 8, 2024
Thank you for the kind words about the staff! We'll share your feedback about the water pressure with our Engineering team.

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice room. TV had streaming options built in (Pluto). Good experience.
Stayed 2 nights in Apr 2024
Response from Lindsey Davidson on Apr 4, 2024
Thank you for the kind review. We're glad you enjoyed your stay!

10/10 Excellent

Hannah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable in our room. The bed and pillows were so comfy that we almost missed check-out. Definitely recommend.
Stayed 1 night in Mar 2024
Response from Jen on Mar 31, 2024
Thank you for the positive survey. It is greatly appreciated. Hope to see you again.

6/10 Okay

john

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Jen on Apr 1, 2024
We apologize that your stay was not where it should be. We will focus on improving in the required areas. Thank you for choosing the Courtyard Dayton South.

2/10 Terrible

Catherine

Traveled with group
Disliked: Staff & service, property conditions & facilities
There was a bed bug found I did not stay at the property I left at 1am and was not refunded
Stayed 1 night in Mar 2024
Response from Jen on Mar 25, 2024
I am so sorry that your stay with us, fell below Marriott standards. I will be addressing the issues you have notified us about immediately.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lindsey Davidson on Mar 25, 2024
Thank you for the kind rating of "5 out of 5."We look forward to hosting you again.

8/10 Good

Kimberly

Traveled with partner
Liked: Staff & service, property conditions & facilities
Hotel was great!
Stayed 1 night in Mar 2024
Response from Jen on Mar 24, 2024
Thank you for your positive review. It's very much appreciated.

10/10 Excellent

Olivier

Stayed 2 nights in Mar 2024
Response from Lindsey Davidson on Apr 10, 2024
Thank you for kind rating of 5 out of 5!

10/10 Excellent

Kip

Stayed 1 night in Mar 2024
Response from Lindsey Davidson on Apr 8, 2024
Thank you for the 5 out of 5 rating!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite and helpful.
Stayed 1 night in Mar 2024
Response from Lindsey Davidson on Mar 18, 2024
Thank you for the kind words! We look forward to hosting you again!

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Jen on Mar 2, 2024
Thank you for the positive feedback. On your stay with us at The Courtyard Dayton South. We look forward to seeing you again in the future.

10/10 Excellent

Brian

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jen on Feb 18, 2024
Thank you for taking the time to post about your positive experience at The Courtyard Dayton South. We really appreciate it. Hope to see you again in the future.

10/10 Excellent

Olivia Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Wall were thin, I could hear my neighbor next to me talking on his phone , and children were very loud.
Stayed 2 nights in Feb 2024
Response from Lindsey Davidson on Feb 5, 2024
Thank you for the rating of 5 out of 5! If you ever need assistance with noisy neighbors, please contact the Front Desk & we'll be happy to assist. We hope to host you again.

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t recommend it
Stayed 2 nights in Jan 2024
Response from Lindsey Davidson on Jan 26, 2024
We're sorry to hear you did not enjoy your stay. We'd love to hear more about any issues so we can be better for your next stay.

2/10 Terrible

Gab

Stayed 3 nights in Jan 2024
Response from Jen on Feb 11, 2024
I apologize that your stay with us was not what you expected. We will take your feedback and use it to improve in those areas. Thank you

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jenn on Jan 23, 2024
Thank you for your positive feedback. It is greatly appreciated. Courtyard Staff

10/10 Excellent

Lori

Stayed 2 nights in Jan 2024
Response from Lindsey Davidson on Feb 5, 2024
Thank you for the rating of 5 out of 5! We look forward to hosting you again!

10/10 Excellent

Stewart

Stayed 1 night in Jan 2024
Response from Lindsey Davidson on Jan 8, 2024
Thank you for the 5 out of 5 rating. We look forward to hosting you again!

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lindsey Davidson on Jan 3, 2024
Thank you for the rating of 8. We hope you will join us in the future.

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Lindsey Davidson on Jan 8, 2024
Thank you for the 5 out of 5 rating. We look forward to hosting you again!

10/10 Excellent

Ellen

Traveled with partner
Liked: Staff & service
Check was very good with friendly staff. Room had a stain on the carpet. Shower was not great. Overall an ok stay but not up to my past Marrliott experience.
Stayed 1 night in Dec 2023
Response from Jenn on Jan 1, 2024
Good morning, thank you for staying with us, at The Courtyard Dayton South. We appreciate the feedback on areas that fall below Marriott standards. And we will do our best to improve in those areas. We hope you will stay with us again, if you are in the area. Thank you again. Happy New Years!

10/10 Excellent

John

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Jenn on Jan 1, 2024
Thank you for your positive feedback, as it is greatly appreciated!. We look forward to seeing you in the future, if you are in the area. Happy New Year!

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lindsey Davidson on Dec 26, 2023
We're glad you enjoyed your stay & look forward to hosting you again in the future.

10/10 Excellent

Kimberly

Stayed 5 nights in Nov 2023
Response from Lindsey Davidson on Dec 14, 2023
Thank you so much for the review!We're glad you enjoyed the stay & look forward to hosting you in the future.

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Nov 2023
Response from Teena Sheffler on Nov 15, 2023
We are delighted to read you enjoyed your stay at the Courtyard Dayton South. We enjoyed having you as our valued guest and look forward to hosting you again, should your travels bring you back our way. Kind Regards, The Courtyard Dayton South Team

10/10 Excellent

Benjamin Montgomery

Stayed 1 night in Nov 2023
Response from Lindsey on Dec 4, 2023
Hello, Thank you so much for the kind review. We look forward to hosting you in the future!

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Teena on Nov 15, 2023
Thank you for being our guest and for this great rating! We hope to welcome you back soon for another perfect visit.

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pikeville Orange and Black
We have stayed here twice now and we love it. Employees are very helpful and friendly. Price is not bad, good food and room to meet with friends.
Stayed 3 nights in Oct 2023
Response from Teena Sheffler on Nov 6, 2023
Out of the many great hotels in the area, we are so happy you choose to spend your team lodging needs with us at the Courtyard Dayton South! It is our sincere pleasure to welcome the teams back year after year! Thank you and please do not hesitate to reach out should you need lodging in the future.

10/10 Excellent

AARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, contemporary location
Stayed 1 night in Oct 2023
Response from Teena Sheffler on Nov 6, 2023
We are thrilled to read you had a perfect stay with us! Thank you for taking the time to share your experience with us and fellow travelers. We hope to welcome you back, should your travels bring you back our way.

8/10 Good

Lynn

Traveled with family
Liked: Amenities
Staff very friendly and accommodating for our large group.
Stayed 2 nights in Oct 2023
Response from Teena on Nov 6, 2023
Team travel can be exhausting, especially towards the end of the season. We are so pleased our dedicated hospitality team was able to provide you with the level of hospitality you should expect when traveling to a Marriott property. Wishing you and your family a wonderful winter!

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, friendly & comfortable
Stayed 2 nights in Oct 2023
Response from Teena on Nov 6, 2023
Thank you for being our valued guest. We are happy your stay was a positive one. We look forward to earning a perfect 5 the next time your travels bring you back our way.

4/10 Poor

Jaron

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
AC was very loud, stuck "on" yet did not blow cold air. TV was not connected to anything, so no signal / nothing to watch. There were literally no desk staff or cafe staff 7 of the 8 times I tried to speak with them. The bed and pillows were comfortable, but otherwise not a great stay. I would spend an extra few bucks for much improved stay at hilton nearby or elsewhere next time
Stayed 2 nights in Oct 2023
Response from Teena Sheffler on Nov 6, 2023
We are disappointed to hear that we fell short of the mark for your stay. We are very sorry you experienced several A-typical issues during your visit. We have shared your issues with each department's leaders and will use your feedback as a means to improve.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and I plan to return next year for my college homecoming.
Stayed 3 nights in Oct 2023
Response from Teena Sheffler on Nov 6, 2023
We are so happy to read we have earned your loyalty! We are excited for your return visit next year! Until then, wishing you all the best.

6/10 Okay

Susan

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Cleanliness
Either cleaning staff or management staff failed to lock our room door and it was open to anyone for over least 5 or 6 hours.Unacceptable to me.
Stayed 3 nights in Oct 2023
Response from Teena on Nov 6, 2023
It is disheartening for our entire team to hear of this shortcoming. Please know that this issue has been addressed and has not been taken lightly. We hope you will give us a second chance to make this right for you.

10/10 Excellent

James

Stayed 1 night in Oct 2023
Response from Teena on Nov 6, 2023
Thank you for being our valued guest and for taking the time to give us an outstanding rating! We hope to welcome you back in the near future.

8/10 Good

Damon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms.
Stayed 1 night in Oct 2023
Response from Teena on Oct 13, 2023
Thank you for being our valued guest. We hope you will consider a return visit, should your travels bring you back our way. Our goal is to provide you with a perfect stay. Please do not hesitate to let us know what that means to you.

10/10 Excellent

Joshua

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff is very pleasant and helpful, you can tell they enjoy what they do here which rubs off on me and other people I’m sure. It’s a good start to my day or a good feeling before I retire to my room to sleep at night. Good job team
Stayed 1 night in Oct 2023
Response from Teena Sheffler on Oct 9, 2023
Thank you so much for this wonderful praise for our dedicated and hard-working hospitality team. I will make sure they all receive your message. We greatly appreciate you being our guest and taking the time to share your experience with the Courtyard Dayton South. Have an amazing week.

6/10 Okay

Sheryl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Teena on Oct 13, 2023
Thank you for being our guest and taking the time to leave a review. We are sad that we fell short of a perfect 5. Should your travels bring you back our way, please do not hesitate to let us know what we can do to make your stay perfect!

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
Room was good. Did have a wadded up kleenex in the corner behind the end table by the bed. Yuck. The shower water pressure was bad. Bed was pretty comfortable and didn’t hear any noise from neighbors.
Stayed 1 night in Sep 2023
Response from Teena Sheffler on Sep 27, 2023
Thank you for being our valued guest and taking the time to share your experience. Please accept our apologies for less than a perfect stay. We have brought your concerns to the attention of our house keeping leadership team as a means to improve. We hope we have the chance to provide you with a 10 experience, should your travels bring you back our way. Kind Regards, Courtyard Dayton South Hospitality Team.

8/10 Good

Tatiana

Stayed 1 night in Sep 2023
Response from Teena Sheffler on Sep 27, 2023
Thank you your rating and for being our valued guest. Should your travels bring you back to the area, we hope to provide you with a perfect stay! Kind Regards, The Courtyard Dayton South Hospitality Team.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Teena Sheffler on Sep 12, 2023
Thank you for being our valued guest and sharing your experience with us and fellow travelers. We hope to welcome you back to the Courtyard Dayton South the next time your travels bring you back our way!

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! We had a group of people, 5 rooms in total. Staff was very friendly, quick to meet any needs we had. Food locations close by, gas station close by. Hotel had a nice courtyard with tables and chairs, made a nice meeting area. Also courtyard was right next to the pool so kids could swim and adults could be close by. Great stay!
Stayed 2 nights in Sep 2023
Response from Teena Sheffler on Sep 12, 2023
We are delighted to hear that your group enjoyed your stay and that our amenities, location, and dedicated hospitality team were appreciated by all. Thank you for taking the time to share your experience with us. We look forward to welcoming you back in the future!

4/10 Poor

P

Disliked: Cleanliness, staff & service, property conditions & facilities
Convenient to Travelers I-75 access. but poor quality, dirty. Overrated & Overcharged.
Stayed 1 night in Sep 2023
Response from Teena on Sep 12, 2023
We are sad to read we fell short of the mark for your stay. We have shared your comments with our team and will work to improve these shortcomings you have shared.

2/10 Terrible

Michael

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
When checking in to my room I found the door propped open. I didn’t think too much about it first. But later in the night about 4AM someone tried opening the slider door to the courtyard. Nothing happens but then I realized the patio door would not lock. It was broken allowing anyone in. On top of that there was some couple screaming from about 10:30Pm to well past midnight. When I tried to call the front desk no one answered. This is not what I know or expect from a Marriot
Stayed 1 night in Aug 2023
Response from Teena Sheffler on Aug 31, 2023
Please accept our sincerest apologies for this very atypical stay. Your safety and wellbeing our number one priority. We have shared your experience and would like you to know that we have taken immediate steps to prevent this from happening again. We greatly appreciate your feedback and again, we are very sorry. We hope you will consider a return visit so that we can provide you with the stay you deserve and have come to expect from our hotel brand.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Teena Sheffler on Aug 31, 2023
Thank you for the wonderful rating, but most importantly for being our valued guest. Should your travels bring you back our way, we hope you will choose the Courtyard Dayton South for another enjoyable stay!

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
The best one
Stayed 1 night in Aug 2023
Response from Teena on Aug 26, 2023
Thank you for being our guest and giving us a nearly perfect rating. We're glad to hear you enjoyed your stay. Please come back and visit us when your travels bring you back our way.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommended
Very nice atmosphere, friendly staff
Stayed 1 night in Aug 2023
Response from Teena Sheffler on Aug 25, 2023
Thank you for being our valued guest and for sharing these kind thoughts. We will be sure to share your experience and comments with our team. We hope to welcome you back to the hotel, should your travels bring you back our way!

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2023
Response from Teena Sheffler on Aug 23, 2023
Thank you so much for taking the time out of your busy travel schedule to share your experience with us and fellow travelers. We hope to welcome you back soon!

10/10 Excellent

Vicki

Stayed 1 night in Aug 2023
Response from Teena Sheffler on Sep 12, 2023
Thank you for being our valued guest and for giving us a perfect rating! We hope you will visit with us in the near future..