Concerned and confused
Posted Nov 25, 2015
We tried calling twice before arrival after reading reviews but no one answered. When we arrive, no one was at the front desk and after 15 minutes, a maintenance person appeared and he tried to page her. We were finally given a room on the 9th floor but the elevator wouldn't work to take us there. We were changed to the 4th floor. The pool, hot tub, restaurant, lounge were ALL CLOSED due to the renovations. Glad this is behind me. My husband said he would return but only after the renovations are completed. I'm not sure if I would.