Ok but could have been better
Posted Dec 20, 2016
I was excited when I first saw the room but I had some concerns. First of all they were remodeling during a time when guess came in and out, it should have been done late night. Secondly, muffins, coffee and granola bars are a snack not breakfast and should be in a room not the entrance way. Thirdly, Hotels should not have feather pillows, they give NO support to the head and neck. Some ppl like or need semi hard pillows 32nd if you are paying money to sleep somewhere you should be given a choice
Comment from Hotel Management
Jan 4, 2017 by Manager, Hotel Management
Thank you for your recent review of your stay. I sincerely apologize that you were bothered by our renovations and unhappy with our pillow and breakfast accommodations. I am going to be ensuring our breakfast is explained better upon check in so this does not happen again in the future. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.