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I didn’t like not knowing that we had to pay to park there after we paid all the money to stay there. They also did not make sure we had clean towels or any of that kind of stuff.
Tammy
Stayed 3 nights in Jul 2023
6/10 Okay
Verified traveler
Business traveler
Jul 8, 2023
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great people!
Needs some updating. Shower head sprayed out the back and wallpaper was coming off the walls. Hinges on bathroom door were rusty. Needs an update.
The staff was super friendly! Will be staying here again when in town!
Anthony
Stayed 1 night in Jun 2023
6/10 Okay
MARY
Jun 17, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
MIXED REACTIONS
For the price, I would pass on this hotel. It’s in major need of updates/fixes. Wallpaper was peeling in the bathroom, bathroom door was patched with caulk. Breakfast? We passed. Staff was very friendly and it’s convenient to restaurants and I-75.
I requested an upper floor room and got stuck on the first floor. I also requested to not be near the vending machines and ice machines and they were right outside our door! We spent 2 nights there and our room was never made up. I don't mind reusing towels, but the least they could do was make the bed - and if they weren't going to make up the room - they could have let us know. I don't know if this fiasco - bottom floor with the vending and ice machines right at our door - was done on purpose, but we are done with this Fairfield Inn.
My family and I stayed here for 3 nights during the holidays and we had a great stay! Quiet, clean hotel with friendly staff. Ginny was very kind and helpful.
Breakfast was not very good. Check in clerk was outside smoking visiting in parking lot. Had to wait. Ice only in 1st floor
Angie
Stayed 2 nights in Aug 2022
Response from Johnny Hart GM on Aug 30, 2022
Hello Angie,Thank you for taking the time to leave a review. I will be sure to share your comments with my team for coaching and accountability. I apologize this was your experience.
Thank you for the 5 rating! I am very pleased to see you had a great stay with us. We are very close off exit 32 and close to many great restaurants in the area. Please come back and visit us again the next time you're in the Middletown area.
Thank you for the great review Greg! I am pleased you had a good stay with us. We look forward to your next visit when you have lodging needs in the Middletown area.
8/10 Good
Verified traveler
Traveled with family
Jul 6, 2022
Liked: Cleanliness, room comfort
Verified traveler
Stayed 2 nights in Jul 2022
Response from Johnny Hart GM on Aug 30, 2022
Thank you for taking the time to review our property. We appreciate our guests feedback. It is my hope that you will continue staying with us when you have lodging needs in the area.
Thank you for taking the time to review our property. We want all of our guests to have great stays with us. Please come back and visit again the next time you're in the Middletown area.