Posted Aug 8, 2016 on Hotels
Called hotel at 10am to ask if there was any chance of early check in. We called back at 11:30, and at 2pm. Official check in is at 3pm, and as we walked in another couple was unloading their car, AFTER having checked in already. We were told our room was still unavailable, so we waited. The receptionist left, and did not tell her replacement that we were waiting. Finally got checked in at 3:30, after the new receptionist moved us to a king room (apparently the queen rooms suck). Our room had toothpaste or cleaner on the sink, the tub did not drain, and housekeeping was apparently upset that we did not want them in our room while we were in the room. The manager was never on site the entire weekend, and has failed to make this right in any way. I would NOT recommend this hotel to anyone!!!