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Reviews of Motel 6 Springfield, OH

2 out of 5
Motel 6 Springfield, OH
11 W Leffel Ln, Springfield, OH

Reviews

6.8
Rating 10 - Excellent. 136 out of 692 reviews" "
Rating 8 - Good. 239 out of 692 reviews" "
Rating 6 - Okay. 142 out of 692 reviews" "
Rating 4 - Poor. 85 out of 692 reviews" "
Rating 2 - Terrible. 90 out of 692 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful Staff. Prices are VERY reasonable.
Stayed 2 nights in Mar 2024

6/10 Okay

Chris

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of potholes in parking lot. Lots on dog excrement on walkways and grass around doors.
Stayed 3 nights in Feb 2024
Response from Nancy Y. on Mar 5, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Samantha

Stayed 2 nights in Feb 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
I found bed bugs and wanted to refund my 2nd night since we only stayed one night and they didn't return my money
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Anna,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had bed bugs and when I tried to get my room after having it for 2 days and I was about a half hour late the guy told me to go get another room
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Joshua,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Good

Enick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s okay
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Enick,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Corey, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Corey,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for the price.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 13, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

BRIAN

Liked: Amenities, property conditions & facilities
It was awesome
Stayed 5 nights in Jan 2024
Response from Nancy Y. on Feb 13, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Ashley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be properly cleaned both rooms we were moved two were bad one had mold in the bathroom and the other had thick spider webs in the corners on the ceiling and wall
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Ashley,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Vitaliy

Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Bernell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and attentive staff, truck packing has plenty of space and its safe (dont have to worry about ppl messing with your truck)
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi BernellWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Christopher

Disliked: Amenities
Average at best

6/10 Okay

Robert

Business traveler
Stayed 1 night in Dec 2023

2/10 Terrible

Ronald

Stayed 6 nights in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Motel 6 was convenient and comfortable. Nothing over the top, but not run down either. Quiet and reliable for a short stay.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Anthony,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Nov 2023

10/10 Excellent

Deadra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Deadra,Thank you for the amazing review! Maz K.#Team6

10/10 Excellent

scott j

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Michelle checked us in with kindness and care. I had reserved the wrong days and she was able to correct it. I was having issues with signing in she was able to get us to the correct the the issue. Michelle is an excellent employee.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Dylan

Stayed 2 nights in Oct 2023

6/10 Okay

Donald

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Stacey

Liked: Cleanliness
Basic room. Clean and convenient for me.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Hallway Carpeting , old and worn and retaining heavy cigarette smoke smell .
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Chris,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Clayton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious, low budget amenities
Room very clean and spacious. Bathroom small. Only 3 small pillows for king bed making sleeping not the best. No kleenex. Otherwise love the remodeled room. No coffee pot in room.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi ClaytonThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Irving

Traveled with group
Liked: Cleanliness, staff & service
Clean, safe, basic accomodation for a budget price.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Irving,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Misty

Stayed 1 night in Sep 2023

8/10 Good

Steven

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay with my pet while traveling.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Steven, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Steven

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay with my pet while traveling.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Steven, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place has some iffy reviews, but it's since been re modeled. It is clean, friendly, good service and the ULTIMATE in pet friendly both in accepting pets and the rooms being set up for staying clean and comfortable with pets in the room. I WILL be back.
Stayed 5 nights in Oct 2023
Response from Nancy Y. on Oct 17, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

ron

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Shihab

Traveled with group
Liked: Cleanliness, property conditions & facilities
Not too fancy but it worth with the price it was pretty clean friendly staffs recommended to stay there
Response from Brand Experience Team on Oct 9, 2023
Hi ShihabThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Maureen

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for pets.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Maureen, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals, and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels! Maz K.#Team6

6/10 Okay

Tiffanell

Disliked: Property conditions & facilities
No breakfast ntn
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Tiffanell,Thanks for your review, we really appreciate the support. Maz K.#Team6

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Good for the price
Close to the highway, pet friendly, king bed, and inexpensive. For the price it was adequate.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Peter, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Michelle

Stayed 4 nights in Sep 2023

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Sharon

Disliked: Room comfort
Just the basics, no frills.
Just the basics, no frills. The room was clean and the water was hot. Bed was comfortable but the pillows were super flat. No microwave, coffee maker, tissues, shampoo, hair dryer. No breakfast but there was coffee.
Stayed 1 night in Sep 2023
Response from Jay on Sep 18, 2023
Thank you for sharing your review. We are glad you enjoyed your stay!

10/10 Excellent

Roger

Great room, clean and staff was very friendly
Stayed 2 nights in Sep 2023
Response from Jay on Sep 18, 2023
Thank you for sharing your review. We are glad you enjoyed your stay!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very good hotel for the price. Clean comfortable rooms and a friendly helpful staff. The property around the hotel needs work, paving etc and the entrance from Leffell st isn't well marked.
Stayed 3 nights in Sep 2023
Response from Jay on Sep 18, 2023
Thank you for sharing your review. We are glad you enjoyed your stay!

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jay on Sep 18, 2023
Thank you for sharing your review. We are glad you enjoyed your stay!

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to find a different motel. Very unsafe area. Bedbugs were visible. And smelled moldy! I lost out on $67....
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Danny,We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Maz K.#Team6

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean, fridge works great, and the water was good and hot. Bed was comfortable.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Dawn, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECTLY ACCEPTABLE
It wasn't 5 five-star hotel but then I didn't pay 5 star price either. Loved this place as it was spotlessly clean with friendly front desk staff. It was also very quiet and everything was just perfect. No complaints and would stay again!
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 6, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Brady

Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Jay on Sep 18, 2023
Thank you for sharing your review. We are glad you enjoyed your stay!

6/10 Okay

Ryan

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are still under construction, had a huge hole in bath room ceiling, hallway missing a lot of ceiling tiles and smelled musty , and the staff wasn't very friendly or helpful, and nothing was like the review when booking will not stay there again. In fact had to stay another night and went across the street to a different hotel
Response from Brand Experience Team on Aug 29, 2023
Hi Ryan,We really appreciate you taking the time to leave a review and couldn’t be sorrier for the inconvenience our renovations caused during your stay. We take a lot of pride in keeping our properties up to date so every guest experience is a good one, and hope that next time, your stay is more enjoyable and welcoming. Lilith#Team6