Ratings based on 177 Verified Reviews

2.5 out of 5
38% of guests recommend
2.9 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Bar served inexpensive beer

Posted May 18, 2017
Pros: Bed was great.
The pool was good. unless you asked for it, there are no microwaves or fridges in the rooms. The chair for the desk was broken. The breakfast was for a charge and when asked if there was any sausages the reply was no....there is sausage gravy. Bed was good
2 out of 5
by A verified traveler from Minnesota

In need of some SERIOUS updates

Posted Mar 16, 2017
This hotel predates technology; there are no accessible outlets except in the bathroom. The lamp shades are the same ones my mom had in her living room in 1985, and the inside hard plastic portion of every single one is cracking and falling apart. The building smells old and very strange; a mixture of chlorine, mustiness, and second hand smoke (even though the hotel is non-smoking now, pretty sure it wasn't always that way). If you don't mind the sound of expressway traffic, it's okay, but be prepared for constant noise from vehicles on I70.
Comment from Hotel Management
May 11, 2017 by Manager, Hotel Management
Thank you for staying with us. I regret however that you were not completely pleased with the accommodation we provided. Your detailed feedback on the condition of clean and your overall assessment will be escalated, we welcome candid feedback from our guests.
2 out of 5
by A verified traveler from bloomington, IL

Dark and dreary

Posted Feb 22, 2017
Room smelled "off". Curtains wouldn't close all the way.
Comment from Hotel Management
Mar 1, 2017 by Manager, Hotel Management
We apologize if we were not able to meet your expectations during your recent stay at our hotel. It is based on this feedback, that we are able to hear how we could further improve our services and accommodations. It would be a pleasure o hear from you again soon. Kind regards.
1 out of 5
by A verified traveler

Tried to cancel, refused

Posted Feb 16, 2017 on Orbitz
Pros: Nothing
Cons: Repairs, better cleaning of room. 3 star rating on google ridiculous.
Location: NA
Pulled up to the parking lot and first thing I see is three people who are under a tree by a fence and surrounded by bushes take off, it appeared a drug deal was going down or that they were smoking something together. I called and even appealed to manager to have payment reimbursed but they refused. Room was terribly smelly, there was lots of mold under the mat in the bath sub, some of the lights didn't work and furniture was broken.
Comment from Hotel Management
Feb 24, 2017 by Manager, Hotel Management
I apologize for the inconvenience and that you were uncomfortable with the condition of clean in the guest room you stayed in. Your feedback will be escalated, our management team will carefully look into your concerns and address the issue with the parking area and quality of accommodation. Kind regards.
3 out of 5
by Jeffrey

Posted Jan 23, 2017 on Hotels
Just overall a run down looking motel, hot tub was colder then the pool. Romms had wallpaper peeling off and seperating. Mold on back of window curtains (or something black) Breakfast was a surcharge of 4.99 for what almost every other motel gives you free. Only good part was the front desk staff were great and very hospitipal.
4 out of 5
Recommended
for Everyone
by A verified traveler

Efficient, clean, pleasant - - not fancy

Posted Jan 18, 2017
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Comment from Hotel Management
Jan 29, 2017 by Manager, Hotel Management
Thank you for staying here at our hotel and for completing our survey. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.
3 out of 5
by A verified traveler

Posted Jan 17, 2017 on Hotels
It was clean, but severely outdated.
1 out of 5
by delvin bishop from Springfield

bad

Posted Jan 16, 2017 on Hotels
hated it
1 out of 5
by A verified traveler

Pick another

Posted Dec 31, 2016 on Orbitz
The room was a wreck, plaster peeling off ceiling, fixtures leaking, towel rack falling off wall. The door locks would not work, every time in had to get it re-keyed and the staff just shrugged.
Comment from Hotel Management
Jan 13, 2017 by Manager, Hotel Management
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations.I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from PA

Got a good night's sleep

Posted Dec 4, 2016 on Orbitz
Didn't do much more than sleep.and shower. Teenage son commented shower was not clean. Place was tired but slept well.
Comment from Hotel Management
Dec 6, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am glad that you were comfortable following your visit here in our hotel. Please know that your satisfaction brings sense of accomplishment to our team, we will do our best to make your next visit a better experience. We hope to see you again soon.