Lobby lounge

Reviews of Red Roof Inn Dayton - Fairborn/ Nutter Center

2 out of 5
Red Roof Inn Dayton - Fairborn/ Nutter Center
2580 Colonel Glenn Highway, I-675 at Exit #17/North Fairfield Rd, Fairborn, OH

Reviews

7.4

Good

Rating 10 - Excellent. 259 out of 1001 reviews" "
Rating 8 - Good. 356 out of 1001 reviews" "
Rating 6 - Okay. 220 out of 1001 reviews" "
Rating 4 - Poor. 95 out of 1001 reviews" "
Rating 2 - Terrible. 71 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on Apr 14, 2024
Dear William,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON - FAIRBORN/ NUTTER CENTER. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Good

John, laingsburg

Traveled with partner
Liked: Property conditions & facilities
Coffee only in lobby. Other Red Roofs have it in the room
Stayed 2 nights in Apr 2024
Response from Recordo, Rediresponse Specialist on Apr 10, 2024
Hey John,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. I'm sorry to hear that you weren't able to enjoy our wonderful in room coffee. Please note that This Red Roof does have rooms with coffee machine, however, the one you reserved doesn't come with the interested amenity. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Good

Crystal

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Easy check in and staff was great
Stayed 1 night in Apr 2024
Response from Recordo, Rediresponse Specialist on Apr 10, 2024
Dear Crystal,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. It's pleasing to see that the great service our staff extended created a wonderful experience. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

4/10 Poor

Thomas

Rundown building
Stayed 1 night in Mar 2024
Response from Oshane RediResponse Specialist on Apr 1, 2024
Dear Thomas, Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON - FAIRBORN/ NUTTER CENTER. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies the building was not up to your standards. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Chirell RediResponse Specialist on Mar 26, 2024
Dear Andre,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dayton - Fairborn/ Nutter Center and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

6/10 Okay

Eric

Traveled with partner
Nice staff and clean room
Stayed 1 night in Mar 2024
Response from Recordo, Rediresponse Specialist on Mar 17, 2024
Hey Eric,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. It's great to hear that you were pleased with our cleanliness, and the nice service our staff extended. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, especially with pets
Stayed 1 night in Feb 2024
Response from Recordo Rediresponse Specialist on Feb 17, 2024
Hello Joseph,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. I'm happy our pet friendly property and great value met your expectations. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Good

John

.
Stayed 1 night in Jan 2024
Response from Toni-Ann RediResponse Specialist on Feb 1, 2024
Hello John,Thank you for choosing to stay at our Red Roof Inn Dayton - Fairborn/Nutter Center. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Gabrielle RediResponse Specialist on Jan 15, 2024
Thank you for taking a moment to leave a review, John. The staff and I at the Red Roof Inn Dayton - Fairborn/ Nutter Center appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

2/10 Terrible

Ashley

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
Woke up to roaches! Will not come back! Did not complete my stay either!
Stayed 2 nights in Dec 2023
Response from Gabrielle RediResponse Specialist on Dec 26, 2023
Thank you for taking a moment to leave a review, Ashley. The staff and I at the Red Roof Inn Dayton - Fairborn/ Nutter Center were disappointed to see your 1/5 score following your stay. You indicated that the pest you reported hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Red Roof Management

2/10 Terrible

Oscar

Business traveler
Disliked: Staff & service
No good
Stayed 1 night in Dec 2023
Response from Oshane RediResponse Specialist on Dec 10, 2023
Dear Oscar, Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON - FAIRBORN/ NUTTER CENTER. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. Please know we appreciate your business and this is nowhere near the standards we strive to uphold. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

8/10 Good

Noella

Traveled with pets
Liked: Staff & service
Dog-friendly, decent room for the price, and close to the main highway and restaurants. This is my go-to hotel when I am in Dayton.
Stayed 2 nights in Nov 2023
Response from Devorine Red Roof Management on Dec 1, 2023
Hi Noella,Thank you for your review. I am pleased to learn that you were satisfied with our pet friendly policy, our room prices and our convenient location. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Dayton - Fairborn/ Nutter Center. We hope to see you again soon.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable
Stayed 2 nights in Nov 2023
Response from Devorine Red Roof Management on Nov 30, 2023
Hi Susan!I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our beds were very comfortable. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Dayton - Fairborn/ Nutter Center. We hope to see you again soon.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 Good

Noella

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on Nov 22, 2023
Hello Noella,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. It's great to see that you were satisfied with your stay, resulting in a 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. It would be a pleasure to hear about what took place throughout your stay and how Red Roof can improve on our service, so please consider adding comments to your survey in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Had very loud family of 6..2 adults 4 kids..staying im room next to mine.9pm kids where rolling toy dumptrucks down the sidewalks and throwing rocks at the doors above. Management was quick to address the issue..Was refunded at check out for the prolonged disturbances.
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on Nov 20, 2023
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DAYTON - FAIRBORN/ NUTTER CENTER. I sincerely apologize for the noise disturbances you encountered throughout your stay. Nevertheless, I am glad to know that you made an effort to report the problem to the front desk before leaving in an effort to directly address your concerns in real time. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

8/10 Good

Reda

Stayed 1 night in Nov 2023
Response from Kerry-Lee RediResponse Specialist on Nov 29, 2023
Hello Reda, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN DAYTON - FAIRBORN/ NUTTER CENTER . It’s great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, room comfort
Dog left alone in room next door
The bed was hard as a rock, the toilet wasn't very clean. The room next door had a dog that barked, howled, and wined all night. I used to work at a hotel, both cleaning and night audit.
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Nov 2, 2023
Dear Mary,Thank you for taking the time to tell us about your experience at the Red Roof Inn Dayton - Fairborn/ Nutter Center. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the bed not being to your liking, the uncleanliness of the toilet and the disturbances caused by the dog. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Tianna Red Roof Management RediResponse Specialist

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked me in was friendly and efficient. Room was clean. A very nice stay
Stayed 1 night in Oct 2023

6/10 Okay

Tina

Traveled with partner
Outside steps area looked dirty and rooms could use an update. Shower was stained & fridge was frozen up. TV didn't work so I had program it myself to get it to work.
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 31, 2023
Hello Tina,Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Dayton - Fairborn/ Nutter Center. I was saddened to read that your stay fell short of your expectations. You indicated that you were unsatisfied with the uncleanliness of the room, the refrigerator situation and the television that did not work. It is Red Roof primary aim to provide our guest with a home away from home experience, so I am very disappointed that was not achieved with you.I am sharing your feedback with management to ensure that your concerns are addressed and to have that room inspected. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,TiannaRed Roof Management RediResponse Specialist

6/10 Okay

N. Scott

Traveled with family
Liked: Cleanliness
Disliked: Amenities
When you close your eyes every hotel room looks the same. The Red Roof Inn is no exception. On the other hand, We chose the RRI based on location, price, and the pictures of the adverts. When we arrived the room was not much like the advert and there were several amenities not available. There were no maps on the nightstands, no coffee maker and the overhead lights were lacking bulbs. There was an ice machine at the far end of the property. The staff was not particularly cordial. On the positive side, the bed was comfortable. Since all we did was sleep there - it was enough. \
Stayed 2 nights in Oct 2023
Response from Tianna RediResponse Specialist on Oct 29, 2023
Dear N.Scott, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. It's great too see you were pleased with the comfortability of your bed and the comfortability of our location. However, you mentioned that the appearance of our location was not to your liking, the amenities not being available and the other highlighted concerns that hindered your stay. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Their was a huge bug issue and my husband had an allergic reaction to the bedding so we had to leave that same day we checked in. We were refunded the money though
Stayed 2 nights in Oct 2023
Response from Tianna RediResponse Specialist on Oct 26, 2023
Dear Valued Guest,I appreciate you sharing your feedback following your stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. I was saddened to read that your stay fell short of your expectations due to the pests you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Tianna Red Roof Management RediResponse Specialist

6/10 Okay

Ayralynn

Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 24, 2023
Hello Ayralynn,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Dayton - Fairborn/ Nutter Center appreciate your 3/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve.The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

David

Liked: Cleanliness, staff & service
This is an older hotel, but overall maintained. It was well worth the amount that we paid for our stay. Nobody was too uncomfortable. For a pet friendly hotel that also has smoking rooms available, the room did not cause any allergy problems, and the linens smelled fresh. The beds were neatly made and the towels were restocked before each night of our stay. I would have liked for the beds to be a touch softer and to be provided with more pillows. The bathroom was tiny, and the shower head made a sharp noise when we showered. It was odd to have found a straight razor on the bed-frame. I assumed it was from a previous guest because I don’t really know what else it would have been used for. There were a lot of stink bugs in the room but no other creepy crawleys. Our next door neighbors were sketchy as hell, and they knocked on our door at 2am.
Stayed 2 nights in Oct 2023
Response from Tianna RediResponse Specialist on Oct 25, 2023
Dear David,I appreciate you sharing your feedback following your stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. It's great to read that you were pleased with the maintenance, the comfortability and the pet friendliness of our location. However, I was saddened to read that your stay fell short of your expectations due to the pests you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Tianna Red Roof Management RediResponse Specialist

8/10 Good

Alan

Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 24, 2023
Hello Alan,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Dayton - Fairborn/ Nutter Center appreciate your 8/10 score following your stay. We would love to know what went well throughout your stay and where we can improve so in the future, please consider adding comments to your survey. The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom shelf
The only thing I have a complaint about is,there needs to a little counter top of some kind in the bathroom.I had nowhere to put items I use for my hair etc.,excet the toilet seat lid and the top of the tank lid.
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 25, 2023
Dear Kathy,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. It's great to see you enjoyed your stay, resulting in a 8/10 score. However, you mention that there is need for a counter top in the bathroom, our team is committed to satisfying our guest, so your comments will be taken into consideration. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Oct 2023
Response from Tianna RediResponse Specialist on Oct 24, 2023
Hello Addison, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Dayton - Fairborn/ Nutter Center appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it is 5 star.
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 26, 2023
Hello Michael, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Dayton - Fairborn/ Nutter Center. It is so rewarding to read that you enjoyed the affordability of our location. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price! Sincerely, Tianna Red Roof ManagementRediResponse Specialist

8/10 Good

Eileen

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very convenient location to the Nutter Center with easy entrance/exit access. With this being said, I expected the used and abused conditions of the hotel and appreciated the overall cleanliness of the room itself.
Stayed 1 night in Oct 2023

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loyal customer
I stay at this facility frequently and have always found the staff to be friendly and very helpful
Stayed 2 nights in Oct 2023
Response from Recordo Rediresponse Specialist on Oct 23, 2023
Dear Richard,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON - FAIRBORN/ NUTTER CENTER. It's great to see you enjoyed your stay, resulting in a 5/5 score. I'm happy to hear that you always enjoy your stay with us due to the friendly and helpful service our staff extend. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 22, 2023
Hello Carlene,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Dayton - Fairborn/ Nutter Center appreciate your 10/10 score following your stay. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Davina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and reasonable
Stayed 4 nights in Oct 2023
Response from Oniel Rediresponse Specialist on Oct 20, 2023
Hi Davina,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that our prices and hotel's cleanliness were to your liking. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,Oniel Red Roof ManagementRediresponse Specialist

6/10 Okay

wayne

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly and attentive staff. Well lit parking. Low price. Coffee We didn't get murdered. -Dead bolt on door was broken. -Bathroom an broken. -First time using heater for season. Smelled like burning hair and skin so bad we had to shut it off and were cold all night. -King bed hard and lumpy. -Room was tiny. Would stay again for price!
Stayed 1 night in Oct 2023

4/10 Poor

Patrice

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
This motel is kinda of gross. The air conditioning was on when entering I assumed to mask the damp smell in the room. There was a stain on one of the bed sheets visible. When we woke up, there were 3 moth like bugs and several flies in the room. Plus they charged me an extra $50 deposit when I checked in.
Stayed 1 night in Oct 2023
Response from Toni-Ann RediResponse Specialist on Oct 17, 2023
Hello Patrice,Thank you for taking the time to complete our guest survey. Myself and the staff at the Red Roof Inn are sorry you had a less than satisfactory experience, prompting your 2/5 rating. At Red Roof Inn we strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you due to issues you described regrading stains on the sheets, damp smell in the room, insects and the deposit policy not being to your liking. We value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Toni-Ann Red Roof Management RediResponse Specialist

10/10 Excellent

Solomon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel! 5 Stars!!!
Great location! So close to the Nutter Center. Will stay here again.
Stayed 2 nights in Oct 2023
Response from Tianna RediResponse Specialist on Oct 18, 2023
Hello Solomon,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. It's great to read that you were pleased with the convenience of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof value you as a our guest and welcome your 5/5 score. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 Okay

Jennifer, Sanford

Traveled with family
Disliked: Cleanliness
Good location right across from Nutter Center. Room smelled like dog, musty. We got in very late and the main lobby was closed. next morning we complained about smell and got moved to a different room. Socks still turned black after walking on floor.
Stayed 5 nights in Oct 2023
Response from Abigail RediResponse Specialist on Oct 13, 2023
Hello Jennifer,Thank you for taking the time to share your experience at the Red Roof Inn Dayton - Fairborn/ Nutter Center. We do appreciate your comments. You indicated that your stay was hindered due to the unpleasant odor in the room and the uncleanliness of the floors. We will take your comments into consideration to make changes to improve our customer experience.It is our primary intention to provide our guests with a home away from home experience and we are sorry that was not achieved with your stay. It would be a pleasure to have you stay with us again in the future, so that we can have the opportunity to provide you with a better experience.Sincerely, Abigail RediResponse Specialist

10/10 Excellent

Solomon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect stay. Great location!
Great location to the Nutter Center. 10/10
Stayed 1 night in Oct 2023
Response from Abigail RediResponse Specialist on Oct 13, 2023
Hello Solomon,Thank you for taking the time to tell us about your stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. I'm glad you found the location great. We aim to deliver a positive experience for all our guests and we are happy you were satisfied with your stay.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Abigail RediResponse Specialist

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from Abigail Red Roof Management RediResponse Special on Oct 4, 2023
Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dayton - Fairborn/ Nutter Center and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was concerned about what we were in store for when we pulled in. The hotel sits right next to a gas station. We were lucky we got a room on the back side away from hustle and bustle of that. The outside of the hotel was dirty. There were cigarette butts everywhere along the walkway to our room as well as some trash. The room itself was ok although outdated . It was clean . The mattresses were at the end of their life and not the most comfortable.It was ok for a night or two but wouldn't want to stay there for an extended amount of time.
Stayed 1 night in Sep 2023
Response from Abigail RediResponse Specialist on Oct 4, 2023
Hello Thomas,Thank you for taking the time to tell us about your stay at the Red Roof Inn Dayton - Fairborn/ Nutter Center. I'm glad your room was clean. You indicated that you were unsatisfied with the comfortability of the mattress, the uncleanliness of the hallways, the upkeep of the property and the other concerns you described. Our sincerest apologies. We will take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,AbigailRediResponse Specialist

6/10 Okay

JASON

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Price was right. Clean enough but peculiar room - half carpeted, bathroom large but no counter space, etc. Bed was clean and comfortable. Wife would have been apprehensive but son and I were OK as it provided the bare essentials we needed.
Stayed 1 night in Sep 2023
Response from Toni-Ann RediResponse Specialist on Oct 4, 2023
Dear Jason,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof. We're happy that you were pleased with our prices and clean/comfortable bed, however, you indicated that it fell short of your expectations due to issues you described with the carpet. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels here at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The price point was excellent and I wouldn’t expect the Ritz Carlton, but the plumbing was a joke. You have to hold the handle down on the toilet for over 10 seconds to get it to flush (barely) and the shower had nearly zero water pressure and made a high pitched whining nose the whole time. Add in the barking dogs in rooms near me to make me never stay here again. Highway noise was expected, so no surprise there.
Stayed 2 nights in Sep 2023
Response from Toni-Ann RediResponse Specialist on Oct 4, 2023
Dear Daniel,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn. We're happy that you were pleased with our prices, however, you indicated that it fell short of your expectations due to issues you described regarding low water pressure, problems with the toilet and noise disruptions. Please know that we are in close vicinity to multiple eateries. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience of our Red Roof. We hope you have a good day.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 Okay

Courtney

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I booked a two night stay. The staff was friendly however the property was rundown and excessive cigarette smoking was a problem. My room’s floor was sticky so I had to put down towels on the floor. The bedspread has stains all n it. The room had a smell of chemical and cigarettes smoke, I could not stay the second night.
Stayed 2 nights in Sep 2023
Response from Toni-Ann RediResponse Specialist on Oct 4, 2023
Hello Courtney, Thank you for leaving a review of our Red Roof. You indicated that you were not pleased with your stay, resulting in your 3/5 score. The issues you brought to our attention regarding sticky floors, stained bedsheets and an odor in your room are truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

6/10 Okay

Marcia

Traveled with partner
Just looked and felt worn out. Door needs a new lock. Floor was a little sticky. Chose it because of price.
Stayed 1 night in Sep 2023
Response from Carla Red Roof Management on Oct 1, 2023
Dear Marcia,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dayton - Fairborn/ Nutter Center. I am glad to read that you were pleased with our pricing, prompting your 3/5 score. However, it seemed your stay fell short of your expectation due to the situation you described regarding the floor was a bit sticky, that the door needed a new lock and the other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

4/10 Poor

Michael

Business traveler
Disliked: Room comfort
Sticky and dirty, with a musty smell
We needed a last minute room and this was reasonably priced, in the area we needed and had a review of 7+....definitely misleading because I would rate it at 3-4. The floor in the bathroom and sink area was sticky, there was unidentified gunk on the lights above the headboard and the rest of the surfaces were less than clean. The refridgerator did not cool anything and the air conditioner/heating unit ran at full blast no matter what we did. Not to mention the whole room smelled musty/moist.
Stayed 1 night in Sep 2023
Response from Carla Red Roof Management on Sep 27, 2023
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dayton - Fairborn/ Nutter Center. I was saddened to read that your stay fell short of your expectation due to the situation you described regarding the stickiness of the floor, the refrigerator did not cool and the other concerns you listed. Please accept our sincerest apologies for the negative impact this had on your stay. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent visitor
I stay at this facility quite often and the staff has always been helpful and cordial. It's the location that is the important factor ut that said I have been pleased with the service received over the years.
Stayed 2 nights in Sep 2023
Response from Toni-Ann RediResponse Specialist on Sep 20, 2023
It is so rewarding to read that you had a great stay with us, Richard. Thank you for your comments. We’re happy to see that you are always pleased with the cordial nature of our staff and that you find our location to be convenient to your needs. The feedback you’ve provided will be used to continually improve our hotel. Thank you for choosing Red Roof Inn, Richard. We hope to see you again soon. Sincerely, Toni-Ann Red roof ManagementRediResponse Specialist

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed here for Airforce marathon!! Great location right across the street from expo. The room was clean and comfortable! The staff was extremely friendly and accommodating, they offered a late check out for runners no charge!! Have stayed here before abd will definitely stay again!!
Stayed 1 night in Sep 2023
Response from Devorine Red Roof Management on Sep 18, 2023
Hi Nancy!Thank you for responding and I am happy to hear that our staff was friendly and accommodating, our room was clean and our location great. Red Roof's primary goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Dayton - Fairborn/ Nutter Center. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

6/10 Okay

Susan

Disliked: Cleanliness, property conditions & facilities
Overall
1. Phone dud not work at all 2. Only electric outlet that worked was in the lamp
Stayed 3 nights in Sep 2023
Response from Devorine Red Roof Management on Sep 18, 2023
Hi Susan,Thank you for your honest feedback. I was disheartened to read that the phone did not work and the only electric outlet that worked was in the lamp. Please accept our apologies for inconvenience caused. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. In response to your feedback, I am notifying the hotel's management team in an effort to have the room inspected. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Dayton - Fairborn/ Nutter Center. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 Excellent

Ernest

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Toni-Ann RediResponse Specialist on Sep 19, 2023
Hello Ernest,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

lavina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Toni-Ann RediResponse Specialist on Sep 17, 2023
Hello Lavina,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 Okay

Rodney

Liked: Staff & service
Disliked: Property conditions & facilities
The room had been smoked in and cleaned, but still smelled of smoke and also perfume. I had to take some allergy meds and I killed a spider in my room Rod
Stayed 1 night in Sep 2023

4/10 Poor

Barbara

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Mattress was so hard! Pillows were awful. Worst night sleep I’ve had. Mold in bathroom. Check in, we arrived after 8 pm and a sign on door had an arrow pointing to right and said check in at window, nothing else. Another couple were looking for the “window” as well. Clerk popped her head out another door to the right of lobby and said in here! Sign said window not next door, confusing. I’ve stayed at this hotel many times and never had any problems. Will look elsewhere next time.
Stayed 1 night in Sep 2023
Response from Toni-Ann RediResponse Specialist on Sep 3, 2023
Dear Barbara,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON - FAIRBORN/ NUTTER CENTER. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the comfortability of the mattress/the pillows, the method of check in and that there was possible mold. To uphold our company's high standards, I have shared your comments with the management to have your claims investigated. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you have a good day.Toni-AnnRed Roof ManagementRediResponse Specialist