Ratings based on 164 Verified Reviews

3.6 out of 5
70% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jul 17, 2017
Hotel was dirty was not expecting spider webs in hall ways. Said it had a heated pool was freezing cold.
2 out of 5
by A verified traveler from Vermont

Red Roof Inn is a dump

Posted Jul 4, 2017
Pros: Location
Cons: Just about every
Location: Close to major highway, shopping, restaurants, etc.
Hallways is smelly and carpet looks dirty. I would never stay here again.
4 out of 5
by DEBRA

Clean and close to the interstate

Posted Apr 5, 2017 on Hotels
Friendly night clerk was very pleasant even though his shift was almost over ( we got there just before 11pm). He was very infomative and nice.
Comment from Hotel Management
Apr 7, 2017
Hi there want to say thanks for a 4 star and would hope you came and stay with us again
3 out of 5
by Bryan

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Mar 25, 2017
Hi there want to say thanks comment on here but there was no message what was wrong that you only gave a 3 star. we work hard to keep our guest happy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good place for overnight

Posted Mar 8, 2017
Nice clean comfortable room. Only complaint was no coffee or hot water when I was leaving just after 6 am
Comment from Hotel Management
Mar 8, 2017 by ALBERT, Hotel Management
Would like to apologize for the inconvenience about the coffee and hot water not being ready at that time. Our Coffee and stuff is 24 hrs not sure why it was not done but i want to say thanks for letting us know about your comment about this issue. We here at Red Roof Inn & Suites work hard to keep our guest happy.
4 out of 5
by Gary

Simple hotel

Posted Feb 23, 2017 on Hotels
Hotel is fine for a place to sleep. No elevator made it a little difficult to carry our luggage up and down the stairs.
Comment from Hotel Management
Feb 26, 2017 by General Manager, Hotel Management
i want to say thanks for taken the time to send us a review. Also, want to say sorry for the inconvenience with us not having no elevator here at this property. Hope to see you in the future and if you can please put that you all would like a first floor room and will will try our best to keep our guest happy. Albert - GSR
2 out of 5
by A verified traveler from cincy,ohio

You get what you pay for.

Posted Feb 12, 2017
After 30 minutes of trying to get wifi.just gave up.it is what it is.
Comment from Hotel Management
Feb 18, 2017 by ALBERT, Hotel Management
Good day there sorry for the inconvenience with the wifi hope that you called the front desk to get help for you to get on the wifi we have 24 hrs help here at the hotel would been been glad to help out guest with anything that a guest needs help with our front desk is here for them.
4 out of 5
by Deborah

Posted Feb 9, 2017 on Hotels
Had to switch rooms because the heater was making a very loud rattling noise. Also, there is no temperature control on the heaters. It's either too hot or too cold.
Comment from Hotel Management
Feb 11, 2017 by General Manager, Hotel Management
Good Day there Want to apologize for you had to move rooms do to the heater not temperature control in the rooms. Very sorry for the trouble that it was for you. I hope you come back to see us in the future Have a great day
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio middletown

Nice place

Posted Jan 25, 2017
Good place ti spend a date night at clean and nice
Comment from Hotel Management
Jan 29, 2017 by ALBERT, Hotel Management
Good Day would like to say thanks for staying with us and we work hard to make our guest happy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great facility

Posted Jan 9, 2017
Was very nice place. Staff was very friendly. Everything was clean.
Comment from Hotel Management
Jan 12, 2017 by ALBERT, Hotel Management
Thank you for taking the time to Write Use A 5 Star Review. I appreciate your comments regarding your recent stay at the Middletown (Franklin), OH Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.