BBQ/picnic area

Reviews of Residence Inn by Marriott Dayton Beavercreek

3 out of 5
Residence Inn by Marriott Dayton Beavercreek
2779 Fairfield Commons Blvd., Dayton, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 252 reviews" "
Rating 8 - Good. 54 out of 252 reviews" "
Rating 6 - Okay. 25 out of 252 reviews" "
Rating 4 - Poor. 16 out of 252 reviews" "
Rating 2 - Terrible. 6 out of 252 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very close to the purpose of our trip
Stayed 2 nights in Feb 2024
Response from Jennifer on Feb 12, 2024
Thank you so much for staying with us! On behalf of the entire staff at the Residence Inn Dayton Beavercreek, we hope you’ll come see us again next time you’re in town! We very much appreciate your loyalty.

10/10 Excellent

Richard C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Feb 2024
Response from Jennifer on Feb 5, 2024
Richard,Thank you so much for taking the time to share your feedback regarding your recent stay at the Residence Inn Dayton Beavercreek. We aim to be your home away from home when traveling, and we are so glad you hear you enjoyed your stay! We hope to see you again soon when your travels bring you back to the area.

8/10 Good

Yesenia

Stayed 2 nights in Dec 2023
Response from Jennifer on Feb 2, 2024
Thank you so much for your kind review. On behalf of the entire staff at the Residence Inn Dayton Beavercreek, we would like to thank you for taking the time to provide feedback. We aim to be your home away from home when traveling, and I am so glad to hear that you enjoyed your stay. Your positive feedback will be shared with our entire staff as a way of celebrating the excellent guest service we provided.If your travels bring you back to the area, we hope to see you again soon. Thank you again!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jennifer Douglas (Front Office Manager) on Jan 13, 2024
Dear Christopher,Thank you for your feedback regarding your recent stay at the Residence Inn Dayton Beavercreek. We are so glad that you enjoyed your stay. We aim to be your home away from home when traveling, and we are so glad we met your expectations. I will share your review with our entire staff, as we all enjoy hearing that we are doing a fantastic job. We hope to see you again soon!

10/10 Excellent

Bonnie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very well kept hotel. Staff is excellent. I traveled with two small dogs and loved my stay.
Stayed 1 night in Dec 2023
Response from Katie Bartlett on Jan 8, 2024
Thank you for the positive review. We appreciate you staying with us and hope to see you again soon.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to shopping an many choices for eating
Stayed 1 night in Dec 2023
Response from Katie Bartlett- General Manager on Dec 22, 2023
Thank you for the positive review. We hope to see you again next time your travels bring you to Dayton.

4/10 Poor

Mark

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For people with pets only Warning: "Not Recommended." Just came from a residence in in NC. Dog friendly. Great room, first floor next to door with dog bags and trash can. No charge for dog. Got to Residence Inn in Beavercreek, got charged $100 nonrefundable for one night for a dog under 15 lbs. Put me on the third floor next to lobby elevator. Took dog outside not only no bags no trash can. Went next door to store with outside garbage can. Did not want to put in the lobby trash. Last time there for us. Mark, Naperville IL
Stayed 1 night in Nov 2023
Response from Katie Bartlett - General Manager on Dec 4, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the engineering leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 Poor

Tonya

Traveled with family
Disliked: Staff & service
Was here to see my son. The front desk was rude and very unfriendly at check in. The room smelled couch uncomfortable to even sit on and the coffee maker was very small for the full kitchen. And the pet area was a land mine because of fur parents not picking up after their dogs.
Stayed 1 night in Nov 2023
Response from Katie Bartlett - General Manager on Dec 4, 2023
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Service & staff - excellent. Breakfast-terrible
The service was excellent. The staff was friendly and very very helpful. We so appreciated that. However, the furniture in the room was very uncomfortable. The sink was at our knees and difficult to use. The breakfast was almost uneatable. I had oatmeal every morning. Could not eat the eggs.
Stayed 3 nights in Nov 2023
Response from Katie Bartlett on Dec 4, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of breakfast is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the food and beverage leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Katie Bartlett on Dec 4, 2023
Thank you for sharing your opinion. If you had any feedback you would like to share, I am happy to address.

10/10 Excellent

Mark

Stayed 3 nights in Oct 2023
Response from Nathan Lipps General Manager on Oct 24, 2023
Thank you for taking a moment to share your experience. We truly appreciate your helpful feedback as we are always looking to improve our service and amenities. I am happy to hear you had an excellent experience while staying at hotel. We'd be honored to accommodate you again and provide another perfect 10 stay for you. We hope to see you soon!

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Desk people
Stayed 2 nights in Oct 2023
Response from Nathan Lipps General Manager on Oct 24, 2023
Thank you for taking a moment to share your experience. We truly appreciate your helpful feedback as we are always looking to improve our service and amenities. I am happy to hear you found the service our team provides to your liking. We'd be honored to accommodate you again and provide another perfect 10 stay for you. We hope to see you soon!

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, super helpful and accommodating the entire stay. I would definitely recommend and stay there again. The room was comfortable and well maintained also.
Stayed 2 nights in Sep 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
No shower pressure
The hotel looks great and updated. I went to take a shower and the pressure was so low, I couldn't even rinse the shampoo out of my hair. I will not stay at this hotel again
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay. The room was very nice and comortable.
Stayed 1 night in Aug 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice hotel for one night. Staff was friendly and room was clean
Stayed 1 night in Sep 2023

10/10 Excellent

John, ELIZABETHTOWN

Stayed 1 night in Sep 2023

4/10 Poor

Angelica

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Total fasade. Area around hotel is amazing and also the outside of the hotel looks great. Inside total different story inside. Very dated and mediocre cleanliness. Rude and unhelpful staff. Couldn't get into my room because door was jammed. Frontdesk said they would text to see "if" they could come look at it. No offer of different room, nothing. Also they put my in basement level. Just bot what I thought it was. Very disappointing
Stayed 1 night in Aug 2023
Response from General Manager on Sep 13, 2023
Angelica,Thank you for sharing your opinion of our property. It is valued and the issues that you stated have been addressed. If you would like to discuss this matter further, please do not hesitate to call me.Dennis AsheGeneral Manager.

10/10 Excellent

Kierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on Aug 25, 2023
Thank you for staying with us and we are happy to know that we met your expectations. We look forward to having you stay with us again soon.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing
Disappointed and fell pretty far below expectations based on other hotels of this brand. Exceptionally loud air-conditioning in bedroom made sleep very difficult. Sofa was saggy and uncomfortable to sit on. Housekeeping is every other day, which is not a problem, except they didn't tell me that at any time. I think by booking through Hotels.com rather than Marriott website, they gave me one of the worst rooms based on condition and location (this isn't first time this has happened with Marriott). I wouldn't stay here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager on Aug 25, 2023
Thank you for voicing your opinion through the completion of our survey. We are pleased to know that we met your expectations and look forward to hosting you again soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Wonderful stay, excellent breakfast! The pool is for little ones as it is only 3 feet deep, I wish it was noted in the hotel description, our teen was not able to use the pool for this reason.
Stayed 1 night in Jul 2023
Response from General Manager on Aug 25, 2023
Thank you for staying with us and letting me know your thoughts about the depth of the swimming pool. Your opinion will be shared with our leadership team.

10/10 Excellent

Sabatino

Stayed 1 night in Jul 2023
Response from General Manager on Aug 25, 2023
Thank you for staying with us and we are pleased to know that we met your expectations. I hope that you will return soon to stay with us again.

10/10 Excellent

Marian, Louisville

Liked: Cleanliness, property conditions & facilities
Staff was helpful and accommodating. Property is a little older, but still clean. Plenty of space for a one night stay. Full kitchen was a plus
Stayed 1 night in Jul 2023
Response from General Manager on Aug 25, 2023
Thank you for letting us know how we are doing. We appreciate your business and look forward to hosting you again when your travels bring you into our area again.

8/10 Good

Neal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice off the highway.
Very nice room. Some mechanical noise both inside and out. Bath towels were thin, but overall great lodging near plenty of places to eat.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 31, 2023
Thank you for letting us know how we are doing. We look forward to having you stay with us again soon.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The king room was very spacious and clean.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 31, 2023
We are happy to know we met your expectations and hope to have you stay with us again soon.

10/10 Excellent

Brian

Traveled with family
All the staff were very helpful and friendly.
Stayed 2 nights in Jul 2023
Response from General Manager on Jul 12, 2023
Thank you for letting us know how we are doing!! We are grateful for your business and hope to host you again in the future.

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager on Jul 12, 2023
Thank you for staying with us and sharing your opinion. We value your business and hope that you will select us again whenever you are in our area.

10/10 Excellent

Milomir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jul 2023
Response from General Manager on Jul 12, 2023
Thank you for letting us know we met your expectations! We hope to see you again soon.

10/10 Excellent

DANNY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily Accessible hotel
Easily accessible to many great restaurants and convenient stores.
Stayed 4 nights in May 2023
Response from Dennis on Jul 12, 2023
Thank you for letting us know how we are doing. We look forward to having you stay with us again whenever you come back into our area.

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Kalin Briley on May 24, 2023
Dear Donnie,Thank you again so much for leaving us feedback about your stay.We hope if you travel this way again you choose to stay with us and we can make the next stay even better!

2/10 Terrible

Alejandro

Stayed 7 nights in May 2023
Response from Residence Inn on May 20, 2023
Dear Alejandro,I am sorry we could not of provided a better standard and stay for you. I hope if you come back to the area and choose to stay with us again we can win your business back.Thank you again for choosing to stay with us.

6/10 Okay

Hussain, Beavercreek

Liked: Staff & service
Disliked: Property conditions & facilities
AC was 0/10
Stayed 3 nights in May 2023
Response from Kalin Briley on May 19, 2023
Thank you so much for taking the time to leave us some feedback about your stay. I wish we could have delivered a better stay and the AC worked properly.I hope if you come back to the area and choose to stay with us again we can make up for that issue and deliver the standard you deserve.Thanks again for choosing to stay with us.

10/10 Excellent

Kenyatta

Traveled with family
Liked: Staff & service, amenities
Property undergoing construction. Staff were very friendly, kind, and personable.
Stayed 2 nights in Mar 2023
Response from General Manager on Apr 6, 2023
On behalf of our team, I want to thank you for sharing your experience.We have shared your thoughts with our entire staff as a way of celebrating the great guest experiences we delivered. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Jong Kwan, Bowling Green

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was closed, but no mention about it on their website nor notified people with reservation; Remodeling happening- lots of places were dusty and carpets had construction stuff and the staff didn't even mention this during check-in; Some of coffee mugs/plates were not cleaned;
Stayed 1 night in Mar 2023
Response from General Manager on Apr 6, 2023
Thank you for letting us know your opinion. I apologize for the property doing renovations due to a pipe burst. We strive to give you a clean and relaxing environment and we did not meet your expectation. I sincerely hope that you will consider staying with us again in the future.

6/10 Okay

Gregory

Traveled with partner
Liked: Staff & service
Dennis, the manager check us in. He was very friendly and made us feel welcome. Real a very nice man. The room, 419 needs to have the upper vent cleaned, it and the area around it are very dirty. Kind of gross. The frig makes some loud humming noise.
Stayed 1 night in Mar 2023
Response from Dennis on Apr 6, 2023
Thank you for your kind words. I enjoyed meeting you and look forward to serving you again in the future.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was comfortable and the unit was an upgrade due to some mishap. However, they didn’t mention that when I checked in. I had to inquire at the front desk why I wasn’t given the king size bed I reserved. It was all worked out to our satisfaction.
Stayed 1 night in Mar 2023
Response from General Manager on Mar 14, 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Darren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2023
Response from General Manager on Mar 3, 2023
Thank you for letting us know how we are doing. Your opinion is valued as we strive to provide a safe, clean and welcoming environment. We hope to see you again soon!

10/10 Excellent

Michael

Stayed 1 night in Dec 2022

4/10 Poor

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fantastic. Breakfast well executed and stocked. Pull out bed in terrible condition. Garbage run and or pick up at 0430 was ridiculously loud. Road noise on outside was simply to much.
Stayed 1 night in Nov 2022
Response from General Manager on Nov 14, 2022
Thank you for letting us know about your stay. I was disappointed to hear of the garbage pickup that early and of the road noise. We hope that you would give us another chance in the future to provide a more appropriate stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was amazing!
Stayed 2 nights in Oct 2022
Response from General Manager on Nov 1, 2022
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback. Your feedback has been shared with our team and I appreciate you taking the time to share your opinion.We hope to welcome you again soon.

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! We would stay there again.
Stayed 1 night in Oct 2022
Response from Dennis A. on Oct 18, 2022
Thank you for staying with us! We are pleased to hear that your stay was enjoyable and hope to see you again soon.

10/10 Excellent

Chakiki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!
Great for a staycation! Very friendly and professional staff.
Stayed 1 night in Sep 2022
Response from Dennis A. on Oct 18, 2022
Thanks for staying with us. We hope to see you on your next visit to the area.

6/10 Okay

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from General Manager on Aug 4, 2022
Thank you for sharing your opinion with us. We are working to be to improve and deliver a better guest experience.

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 2 nights in Jun 2022
Response from General Manager on Aug 4, 2022
Thank you!! we look forward to hosting you again, whenever you're in the area.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from General Manager on Aug 4, 2022
Thank you for taking the time to let us know how we are doing!

6/10 Okay

Tyessen

Traveled with family and small children, Traveled with family
I liked the room set up. Staff was kind but they were short of staff to fix issues within room
Stayed 2 nights in Jun 2022
Response from General Manager on Jun 22, 2022
Thank you for staying with us and taking the time to let us know how we are doing. We value your opinion and will work to ensure that the issues you encountered are corrected.