Terrace/patio

Reviews of Home2 Suites by Hilton Ormond Beach Oceanfront

3 out of 5
Home2 Suites by Hilton Ormond Beach Oceanfront
711 South Atlantic Ave, Ormond Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 596 reviews" "
Rating 8 - Good. 97 out of 596 reviews" "
Rating 6 - Okay. 39 out of 596 reviews" "
Rating 4 - Poor. 21 out of 596 reviews" "
Rating 2 - Terrible. 23 out of 596 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caisy, Brentwood

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our stay very pleasant. Thank you to everyone for being so friendly. You all are the reason I rated you guys 5 stars!!
Stayed 2 nights in Apr 2024
Response from Britney on Apr 15, 2024
Thank you for taking the time to share you experience at our hotel. If future travels bring you back to the area, we hope you will consider staying with us again.

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024
Response from Britney on Apr 11, 2024
Thank you for your feedback.

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and out was easy and simple. Staff was friendly. Breakfast was great with plenty of amenities.
Stayed 3 nights in Apr 2024
Response from Britney on Apr 11, 2024
Thank you for taking the time to share your experience at our hotel. We hope to welcome you back again soon.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Britney on Apr 8, 2024
Thank you for your feedback.

10/10 Excellent

namwhee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, nice staff, clean and convenient room
Stayed 1 night in Mar 2024
Response from Britney on Apr 2, 2024
Thank you for your wonderful review. We appreciate your feedback and hope to see you again!

10/10 Excellent

Billy, Spring Hill

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Normally if my family go on vacation we stay in the daytona beach areas. We have a usual hotel we go to but it was completely booked so we decided to try this hotel. I'm glad we did because this hotel is amazing and i think this might be our new gl to hotel when we come to visit!!!
Stayed 2 nights in Mar 2024
Response from Britney on Apr 12, 2024
Thank you for taking the time to post your experience at our hotel. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was soooo friendly!!! Very good at connecting with us and smiling!! So helpful!! Found a bug in the room but that happens. Room temp was hard to regulate…either very cold or quickly would warm up and wouldnt kick on easily. Overall it was nice!!!
Stayed 3 nights in Mar 2024
Response from Britney on Mar 30, 2024
Thank you for sharing your experience at our hotel. I'm glad to hear you felt our staff was help. I do apologize you had trouble with your a.c unit. If your travels ever bring you back to the area, we hope you will choose to stay with us again.

10/10 Excellent

Victoria, Bethlehem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 7 nights in Mar 2024
Response from Britney on Mar 30, 2024
Thank you for your feedback.

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire property was always extremely clean. All staff were very friendly and helpful. Continental breakfast every morning was nice, especially for little ones. It was always stocked and efficiently ran. Very nice hotel!
Stayed 6 nights in Mar 2024
Response from Britney on Mar 29, 2024
Thank you for posting your review. We hope to welcome you back again soon!

10/10 Excellent

Thomas C

Traveled with partner
This was a great stay. The place was very nice. I felt very secure and there were lots of amenities.
Stayed 4 nights in Mar 2024
Response from Britney on Mar 29, 2024
Thank you for taking the time to post your review. If future travels bring you to the area again, we hope you will choose to stay with us.

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Britney on Mar 29, 2024
When words fall short rating do the job. Thanks for your feedback.

8/10 Good

Yvonne

Nice
Response from Britney on Mar 23, 2024
Thank you for your feedback.

8/10 Good

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Rooms are a tad small for 4 people but would not stop us from returning again!
Stayed 2 nights in Feb 2024
Response from Britney on Mar 23, 2024
Thank you for choosing to stay with us. We appreciate your feedback.

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great staff.
Stayed 1 night in Mar 2024
Response from Britney on Mar 23, 2024
Thank you for your feedback.

6/10 Okay

craig

Stayed 2 nights in Mar 2024
Response from Britney on Apr 11, 2024
Thank you for your feedback.

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Home2 suites in Ormond Beach. Really no complaints. Everything was good from the breakfast to housekeeping service. Front desk was very helpful. Would definitely stay at this property again.
Stayed 5 nights in Mar 2024
Response from Britney on Mar 23, 2024
Thank you for your review. We appreciate your feedback!

8/10 Good

NOEMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was GREAT! It’s great to find a place that accepts pets. Room and common areas were very clean.
Stayed 2 nights in Mar 2024
Response from Britney on Mar 16, 2024
Thank you for sharing your experience at our hotel. We appreciate your feedback!

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great service and amazing views!
Stayed 1 night in Mar 2024
Response from Britney on Mar 13, 2024
Thank you for taking the time to post a review. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

LIN

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent service, clean and convenient for all family, room was very comfortable and good service
Stayed 2 nights in Mar 2024
Response from Britney on Mar 12, 2024
Thank you for taking the time to post a review. We appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Britney on Mar 6, 2024
Where words fall short ratings due the job! Thank you for your 5 out of 5 review.

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
ROSE is the best!
Stayed 1 night in Mar 2024
Response from Britney on Mar 6, 2024
Thank you for taking the time to leave a review. I will pass this information to Rose!

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, right on the beach but not far from restaurants and shopping. The property looks quite new and is clean.
Stayed 1 night in Feb 2024
Response from Britney on Mar 6, 2024
Thank you for your review. If travels every bring you back to the area, we hope you will stay with us again.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, and extremely nice and informative employee at the front desk, clean and spacious room
Stayed 1 night in Feb 2024
Response from Britney on Mar 6, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Victoria, Bethlehem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Staff very friendly and helpful
Stayed 1 night in Feb 2024
Response from Britney on Feb 21, 2024
Thank you for taking the time to post a review. If your travels bring you back to the area, we hope you will consider staying with us again!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Britney on Feb 17, 2024
When words fall short ratings do the job! Thank you for your 5 out of 5 rating.

8/10 Good

Melvin

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024
Response from Britney on Feb 17, 2024
Thank you for your rating. We appreciate your feedback.

10/10 Excellent

Tracy Chunxue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice, and I like breakfast there:)
Stayed 1 night in Jan 2024
Response from Britney on Feb 7, 2024
Thank you for choosing to stay at our hotel. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Staff were very friendly. Rooms were great, beds were comfortable, and the ocean view was amazing
Stayed 1 night in Jan 2024
Response from Britney on Feb 7, 2024
Thank you for choosing to stay with us. We are glad your stay will be a memorable one and look forward to welcoming you back in the future.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous time at this hotel. Staff were extremely helpful and friendly, especially those at the breakfast section.
Stayed 2 nights in Dec 2023
Response from Britney on Jan 29, 2024
Thank you for choosing to stay at our hotel. We are glad to hear you enjoyed your stay with us. If future travels bring you back to the area, we hope you will choose to stay with us again.

10/10 Excellent

Patricia

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Britney on Jan 17, 2024
Thank you for a 10 of 10 rating. Where words fall short ratings do the job.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Britney on Jan 17, 2024
Thank you for choosing to stay at our hotel! We appreciate your feedback and hope to welcome you back again soon!

6/10 Okay

Chris

Stayed 3 nights in Jan 2024
Response from Britney on Feb 7, 2024
Where words fall short, ratings do the job. Thank you for choosing to stay at our hotel we appreciate your feedback.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast choices & wonderful front desk staff. Very clean hotel & great ocean view. Loved my room & balcony. Parking easy , large lot & small fee. Great, lovely beach, nice walks. Great restaurant across the street-Tipsy Taco Tavern.
Stayed 2 nights in Jan 2024
Response from Britney on Jan 19, 2024
Thank you for taking the time to post a review. We are glad to hear that you enjoyed your stay. If future travels bring you back to the area, we hope you will choose to stay with us again!

6/10 Okay

Raktim

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Britney on Jan 17, 2024
Thank you for taking the time to provide us with your feedback. We apologize your stay did not meet your expectations.

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady Liah is super nice and help us a lot
Stayed 1 night in Jan 2024
Response from Britney on Jan 9, 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Bhasker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Britney on Jan 9, 2024
Thank you for your 5 out of 5 review. I will share this with the rest of the team to let them know to keep up the amazing work.

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Britney on Jan 9, 2024
Where words fall short, rating do the job! We appreciate your feedback.

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Britney on Jan 9, 2024
Thank you for your 10 out of 10 review. Where words fall short ratings do the job.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience and we loved every minute of our stay.
Stayed 2 nights in Dec 2023
Response from Britney on Jan 5, 2024
Thank you for taking the time to post a review. We appreciate your kind words.

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent welcome to the year 2024
Excellent ocean view, friendly staff, 10/10
Stayed 2 nights in Dec 2023
Response from Britney on Jan 5, 2024
Thank you for taking the time to leave a review. We hope to welcome you back to our hotel again soon!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Britney on Jan 2, 2024
Thank you so much for your 10/10 rating. We will share this with the rest of the team to let them know to keep of the great work.

10/10 Excellent

Rayed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family with kids
Very clean and great customer services
Stayed 2 nights in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for your review and for choosing to stay with us. We appreciate your feedback and hope to welcome you back in the future!

10/10 Excellent

Makia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Britney on Dec 28, 2023
Thank you so much for your 5 star review!

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot right on the beach. Love the fire pit and pool. It's always great to have a larger fridge and a microwave.
Stayed 1 night in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for your feedback. If your travels bring you to the area again, we hope you will consider staying with us!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
We moved from Seattle and our house wasn’t ready. Your hotel and staff made a very hard situation into a very fun easy transition while we were waiting for the movers. Words cannot express how grateful I am for taking care of my family during this process and giving me us a great holiday anyway.
Stayed 1 night in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for choosing to stay with us. We are glad to hear your stay with us was great. We work very hard to make sure our guest has the best experience possible.

10/10 Excellent

Denise

Stayed 1 night in Dec 2023
Response from Britney on Jan 17, 2024
Thank you for a great rating!

10/10 Excellent

t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for your 5-star review! we appreciate your feedback.

8/10 Good

Rebecca

Stayed 1 night in Dec 2023
Response from Britney on Dec 28, 2023
Thank you for taking the time out to share your review. We appreciate your feedback!

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommend
This was our fifth stay here, and we both noticed the staff was even friendlier and the hotel and our room were even cleaner than previous visits. It’s always been a great place to stay, but they’ve now upped their game to outstanding!
Stayed 3 nights in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for taking the time to post a review. We are happy to hear you enjoyed your stay with us! We work really hard to give our guest the finest experience possible, so comments like yours are rewarding to hear.

6/10 Okay

Abby

Liked: Cleanliness, property conditions & facilities
Charged for parking at the hotel and closed the ocean front shutters for a storm that passes during the night, but didnt have staff to open them back up the next day after the stormed passed till after check out.
Stayed 1 night in Dec 2023
Response from Britney on Dec 19, 2023
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this from happening in the future. If your travels bring you back to the area, we hope you will choose to stay with us again.