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Reviews of Best Western Aku Tiki Inn

2.5 out of 5
Best Western Aku Tiki Inn
2225 S Atlantic Ave, Daytona Beach Shores, FL

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1004 reviews" "
Rating 8 - Good. 296 out of 1004 reviews" "
Rating 6 - Okay. 117 out of 1004 reviews" "
Rating 4 - Poor. 85 out of 1004 reviews" "
Rating 2 - Terrible. 83 out of 1004 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room as in good shape and I had a good stay. Only issue is the doors between adjoining rooms have no seal and I could hear everything going on in the next room. Plus the AC in the room is extremely loud
Stayed 3 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
They seem to be doing renovations so the room and bathroom looked relatively new. The outside of the building had a dumpster that was full and there was some junk around where you would enter the beach by the pool. So overall it was ok to good. The front desk person was by herself and the hotel was fully booked, she did the best she could. We ate in the tiki bar, the staff were fine, had pizza, it was average. Went for a long walk on the beach which was very nice gor walking.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!! Have been eye-balling this hotel for years, finally made it to Daytona Bch. Was very worried after booking when I recvd an auto-notice from BW that there was no beach access among other things. That is old info. While this hotel is undergoing major renovation, it did not affect our stay. Hallways/corridors were freshly redone and beautiful. Room was great. Balcony was a must and those on south wal all shsre great view of both pool and ocean. Path to ocean is open and new sidewalk/rinse shower were being installed while there. Only maintenance still needing to he done (that I could detect) was new sod need in green spaces and shuffleboard/cornhole needed an overhaul. Otherwise, fantastic.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mikayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing, everyone at the front desk was great! We got moved to an oceanfront room upon arrival that was beyond amazing. Room was great, being so close to the beach was awesome, kids had a blast. It was nice being a little more south of the boardwalk definitely a little more quiet which was nice. I don’t have one bad thing to say about this place or its staff. Would definitely stay again/recommend.
Stayed 8 nights in Mar 2024

8/10 Good

Dillon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and dj were great, room was nice, but shower was very dirty upon arrival. Overall, would stay here again. Love the outdoor atmosphere!
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend staying at this place
Stayed 2 nights in Apr 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations nearly complete, was placed in a new room. Very clean, everything worked as it should (cable, wifi, fridge, plumbing). No issues, excellent experience.
Stayed 1 night in Apr 2024

4/10 Poor

Janice, Sheridan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took a long time.Was told I paid thru Expedia. Later was told it wasn't paid.
Stayed 5 nights in Apr 2024
Response from Nicole on Apr 11, 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Corlis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, hotel staff friendly and knowledgeable. Restaurant food was excellent and fish was fresh. Oceanfront room with balcony was spacious and awesome view. Highly recommend this hotel will definitely be back.
Stayed 2 nights in Apr 2024

8/10 Good

Samantha

Traveled with partner
Liked: Staff & service
The hotel itself was in prime location and the front dusk gave us free drink coupons for happy hour each day during our stay, which was cool. The construction made our stay a little bit more difficult even though we were well aware of it before we got there. All in all, would stay there again maybe after the construction is done though.
Stayed 4 nights in Dec 2023

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was super easy and the woman at the front desk (I failed to remember her name) was very kind and helpful. The rest of the staff was also very friendly. All of the maintenance crew was constantly cleaning and updating things but made sure to greet us when we would walk by. The pool was nice but a bit cold for a heated pool. They also did not keep up on pool towels so getting out was very uncomfortable if you didn't bring a towel. We ordered food one afternoon and it was a bit pricey and the steak and cheese was terrible. It was inedible! The tiki bar was opened the last 3 days of our 4 day stay but we did not go there. I did enjoy the music from the tiki bar and around the pool. The room was pretty clean. We did see a giant bug in our bathroom but I'm pretty sure it came from outdoors. Overall we had a nice vacation at a great value. The happy hour tickets with 2 free drinks daily were a nice surprise and our kids had an awesome time.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jetaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

May Lynn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was wonderful. The staff made it A
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautifully renovated and convenient to stay at. Our room had a personal balcony that looked over the pool and out to the ocean. Well worth the price. Kristy, who worked the front desk durinf check in, was fantastic. Highly recommend and will be returning.
Stayed 2 nights in Mar 2024

4/10 Poor

Clint

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in was a little behind as we arrived 30 minutes late the room wasn’t ready. It’s was ready an hour late and the room wasn’t completely ready yet because the bedsheets and pillows were not make up on the other side of the room. The also gave us drink tickets that we could use. The bar tender said that the special was over when we got to the bar. The place looked clean and had a nice view though.
Stayed 1 night in Mar 2024
Response from Charles on Apr 4, 2024
Dear Valued Guest,Thank you for taking the time to comment regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

shae

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was in a good location, some of the staff was good, some wasn’t, elevator is slow. Other than that the stay was good.
Stayed 2 nights in Mar 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room very nice staff.
Stayed 1 night in Mar 2024

8/10 Good

angela

Liked: Cleanliness, staff & service, amenities
Great view of the ocean , large room for multiple day stays. The pool water was not heated, otherwise no complaints.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a good property, it is just going through renovations to upgrade the hotel itself.
Stayed 2 nights in Mar 2024

8/10 Good

Rene, Miami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast sucked. If your charging $10 per person it should be alot better. Hilton charges $7 and its awesome. Furhter more it took the 1 hour and 10 minutes after i was seated to get my meal. Wont be coming here again
Stayed 1 night in Mar 2024

10/10 Excellent

Alisha

Stayed 2 nights in Mar 2024

8/10 Good

Roselyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights at this hotel. We loved being on the beach, which is beautiful. Our room was newly renovated, clean and comfortable. The view from the balcony was what we came for. The hotel is in the process of a large renovation and was somewhat noticeable with garbage bins in the parking lot etc. We would definitely stay at this hotel again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Crystal

Liked: Cleanliness, amenities
No bad things to say. Hotel under renovation but no noise and the beds are wonderful. Will stay again when back in Daytona
Stayed 2 nights in Mar 2024

8/10 Good

Matthew

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed for 2 nights during the beginning of spring break. We were pleasantly surprised with the property and our stay. We had a beautiful ocean view from the 5th floor. The balcony was a great place to relax & listen to waves. The staff was great, very friendly, very helpful and always smiling. It was no problem for us that the property is still undergoing renovations, but I know that is a problem for some. I feel the staff has done a great job making the stay enjoyable and giving a couple extra little perks to make up for any inconveniences while they are renovating. I will stay here again, and highly recommend for a nice, relaxing get away.
Stayed 2 nights in Mar 2024

8/10 Good

Chris, ORLANDO

Traveled with family
Liked: Amenities, property conditions & facilities
Hotel is undergoing a full renovation. This did not affect our stay whatsoever. Pool area is beautiful and access to the beach has reopened after being repaired due to hurricane damage.
Stayed 2 nights in Mar 2024

10/10 Excellent

Darlene

Stayed 1 night in Mar 2024

2/10 Terrible

Philip

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very horrible and rude. Didnt get the right room. Room was nasty.
Stayed 1 night in Mar 2024

10/10 Excellent

Florencio

Traveled with family
Liked: Amenities
Better they 1994
Stayed 2 nights in Mar 2024

10/10 Excellent

Sheree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that we were able to park our trailer there during bike week. Also, like that restaurant was attached and you get a discount to eat there.
Stayed 4 nights in Mar 2024

10/10 Excellent

Joseph, Pearson

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Mar 2024

8/10 Good

Roger

Stayed 1 night in Mar 2024

10/10 Excellent

Frankie

Traveled with group
From the first phone call with Miss Gwen to when we left, was an overall excellent stay I was amazed by the cleanliness from the restaurant to the pool area, the front desk, and our newly renovated room. Very friendly staff, excellent young man working the bar and nice young lady working the tiki bar. Food was delicious.
Stayed 1 night in Mar 2024

10/10 Excellent

Zayd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

LASARO

Stayed 2 nights in Mar 2024

10/10 Excellent

Shoniria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Joan

Liked: Cleanliness, staff & service
The staff was very kind and accommodating.
Stayed 2 nights in Mar 2024

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service
The joining door was hard to lock. And looked to be broken. Staff very friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Stayed 1 night in Mar 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked overall was the front Desk Staff Miss Gwen, who was Soo Genuinely Fast, Accurate, Accommodating and Professional with every Step of the Check in process. The Hotel was Newly furnished and the View of the Blue Ocean water was Serene.. There was poolside Music and at diff times of Day I could hear the little children in the pool enjoying the Splash. The Hotel is Family Appropriate.
Stayed 5 nights in Mar 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Rory, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, I would stay there again.
Stayed 3 nights in Feb 2024

2/10 Terrible

Kolten

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Shamila on Mar 25, 2024
Dear Kolten,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Shamila MohomedGeneral ManagerBest Western Aku Tiki Inn

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite. Had some consultation going on but other than that stay was good.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra

Traveled with family
Small area for working, construction being performed in parking lot. Friendly staff and clean rooms.
Stayed 1 night in Feb 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Feb 2024

6/10 Okay

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, amenities
HVAC unit leaked water in the middle of the night leaving a small flood in my room when I woke up. Parking was a hassle due to construction around property.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ines

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like everything except that it was on construction
Stayed 3 nights in Feb 2024