Ratings based on 764 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
73% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Kansas

Very unfriendly front desk staff.- Hotel is dated.

Posted Sep 14, 2016
Pros: It was right on the beach but unfortunately did not have balconies. Only a window.
Cons: The staff's personalities. Need snack vending machines. Need to keep their soda vending machine stocked if it is going to be the only one onsite
Location: Its located where the cars can enter and park on the beach. We layed on the beach in front of hotel to the North where cars weren't allowed.
The front desk staff was very unfriendly at check in and at check out. There was only one pop machine located in the entire hotel and it was empty the whole time we were there. No other vending machines around. The ice machine did not work either. The breakfast was located in an area that is not air conditioned. The doors were locked to get into the breakfast area past the time it was supposed to open. We had to walk down to the lobby and up some stairs to the breakfast area. We told the front desk as we walked by and they said that the doors are on a timer and only open during breakfast time. It was 15 mins past breakfast time and people were standing outside trying to get in. When we told the front desk they just said, "Oh the timers must by off" They did not care that people were upstairs trying to get in. I said hello to the lady working the breakfast area and she didn't acknowledge me or even break a smile. Very unfriendly also. We had to go to the hotel next door to get a soda, snack, and a smile. Someone even held open the front door at the hotel next door as we walked in to get something out of their vend machines. The room was pretty spacious!! Did not have carpet which was nice with all the sand from the beach. The A/C above us dripped onto our window sill and kept us up all night listening to drip...drip...drip. Finally decided to lay a towel out on our sill to absorb the sound. Parking was limited and had to double park or park in small underground garage.
2 out of 5
by A verified traveler from florida

Great location. Not worth it.

Posted Sep 13, 2016
Poorly maintained hotel. Old. Looks old. Feels old. Smells old. Parking is a disaster. Had to ask for room to be cleaned and towels replaced. Breakfast was great.
2 out of 5
by A verified traveler from florida

Great location

Posted Sep 12, 2016
Old. Not enough parking. We had to ask to have room cleaned and to get fresh towels. Staff seems put out when you ask. Saw several rats.
3 out of 5
by A verified traveler

The room was great. air-conditioner was noisy.

Posted Aug 22, 2016
Hated the walk way through the pool area was closed until 10am. Pool should have opened at 8:30 or 9. The breakfast needed to have fruit. That no blue berry juice at breakfast is horrible. Get orange pineapple or something. The pool area needs to be no smoking. Could breath and had to leave. Couldn't enjoy the pool some of the time.
3 out of 5
by A verified traveler

Posted Aug 14, 2016
It was a good stay was hoping handicap accessibility could use rails around tub and toilet
1 out of 5
by A verified traveler

Crappy service

Posted Aug 14, 2016
Only one car per guess doesn't matter how many guest you pay for and employees are very rude
5 out of 5
by A verified traveler from Hollywood

Great location

Posted Jul 17, 2016
Close to traffic free beach, shops,food,every thing
1 out of 5
by A verified traveler

Dirty room with cockroaches.. Close by beach.

Posted Jul 15, 2016
found a cockroach close to the window later that night around 2am I found another one. On the microwave there were black spots which are cockroach dropping. In the bed close to the door, under the blanket, I found a dead ant and a pubic hair. One of the receptionist was unprofessional and talking to me since the lobby couch.
4 out of 5
by A verified traveler from florida

Nice hotel

Posted Jul 9, 2016
Nice hotel, great pool and breakfast. Staff was very nice.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 27, 2016 on Hotels