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Reviews of Hampton Inn & Suites Palm Coast

2.5 out of 5
Hampton Inn & Suites Palm Coast
150 Flagler Plaza Dr, Palm Coast, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1001 reviews" "
Rating 8 - Good. 308 out of 1001 reviews" "
Rating 6 - Okay. 80 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff was great. Our room was comfortable and lots of choices for breakfast. The one thing I would recommend is a sign on the road leading into the area. There is a Best Western) further back but as you approach there is no sign for the Hampton Inn just the Best Western It is confusing.
Stayed 3 nights in Apr 2024
Response from Lisa Robinson on Apr 9, 2024
Thank you so much! See you again soon!

10/10 Excellent

Rochelle, Havre de Grace

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Check in was superb! Friendly staff and very efficient. They greeted our pets and treated them so well
Stayed 1 night in Apr 2024
Response from Lisa Robinson on Apr 9, 2024
Thank you so much for your stay and survey! See you again Soon!

10/10 Excellent

Lois

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding
Stayed 2 nights in Mar 2024
Response from Lisa Robinson on Apr 8, 2024
Thank you for your stay and survey

10/10 Excellent

Katina, Chapin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly and helpful. Good coffee. Unfortunately our room was sub-par. Smelled of mold/mildew and was very humid in the room. Bath mat was soaked when I went to use it, not sure if it was previously used or just that wet and humid in the room.
Stayed 1 night in Mar 2024
Response from Lisa Robinson on Apr 8, 2024
Thank you for your stay and survey, thanks for letting us know

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lisa Robinson on Apr 8, 2024
Thank you for your stay and survey

10/10 Excellent

Shane

Stayed 2 nights in Mar 2024
Response from Lisa Robinson on Apr 16, 2024
Thank you so much

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Lisa Robinson on Mar 26, 2024
Thank you so much

8/10 Good

Praveen kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and polite
Stayed 2 nights in Mar 2024
Response from Lisa Robinson on Mar 26, 2024
Thank you so much

10/10 Excellent

Kathleen, Port Byron

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late. The front desk staff was very friendly. The room is large and clean.
Stayed 1 night in Mar 2024
Response from Lisa Robinson on Mar 7, 2024
Thank you so much!

10/10 Excellent

Beverly, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lisa Robinson on Mar 7, 2024
Thank you so much

10/10 Excellent

Bridgette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to the highway
Stayed 2 nights in Feb 2024
Response from Lisa Robinson on Feb 12, 2024
Thank you so much!

10/10 Excellent

Charles

Traveled with group
The accommodations were very nice & clean. Breakfast food was good but the juices tasted like they were watered down.
Stayed 1 night in Jan 2024
Response from Lisa Robinson on Jan 29, 2024
Thank you so much

10/10 Excellent

Mary and Bob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hampton
Great service and rooms. Excellent stay.
Stayed 1 night in Jan 2024
Response from Lisa Robinson on Jan 29, 2024
Thank you so much

10/10 Excellent

John

Stayed 2 nights in Jan 2024
Response from Lisa Robinson on Feb 12, 2024
Thank you so much!See you again soon!

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Lisa Robinson on Jan 29, 2024
Thanks you so Much

10/10 Excellent

daylen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you for your stay!

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Disappointed!
We have stayed at this hotel many times but it is really getting run down! The phone didn’t work in the room and there was black spots on the ceiling above the window! The breakfast both days were great! Smells like dirty vacuum cleaner!
Stayed 2 nights in Jan 2024
Response from Lisa Robinson on Jan 29, 2024
Sorry Sharon, I hope we do better next time, please call us and let us know you're coming, so we can make up for this stay, and make it right for you!

8/10 Good

Verena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get there. The breakfast was to simple. Staff was friendly.
Stayed 1 night in Jan 2024
Response from Lisa Robinson on Jan 29, 2024
Thank you so mcuh

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much

8/10 Good

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Plenty of staff to keep the breakfast well stocked, even though it appeared to be fully occupied.
Stayed 1 night in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much

8/10 Good

Chonta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much

10/10 Excellent

Chonta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so Much!

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle at the front desk was very professional and provided exceptional customer service.
Stayed 2 nights in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much!

10/10 Excellent

Charles

Stayed 1 night in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so mcuh

10/10 Excellent

ANDREA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with hot breakfast
Nice hotel with a hot breakfast
Stayed 1 night in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much

8/10 Good

Jack

Need microwave in rooms
Stayed 1 night in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so Much

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very clean and the staff very pleasant. Would recommend to family and friends
Stayed 2 nights in Dec 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much!

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Carpet was old and room stunk like cigarette smoke.
Stayed 1 night in Nov 2023

10/10 Excellent

George

Stayed 1 night in Nov 2023
Response from Lisa Robinson on Jan 29, 2024
Thank you so much

10/10 Excellent

Jean-Pierre, PALISADES

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room Nice property
Stayed 1 night in Nov 2023
Response from Lisa Robinson on Nov 22, 2023
THANK YOU

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay!
Stayed 1 night in Nov 2023
Response from Lisa Robinson on Nov 22, 2023
Thank you

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable
It was amazing along with the workers there. They would go out of their way to help on a dime. The room made me feel so relaxed.
Stayed 2 nights in Nov 2023
Response from Lisa Robinson on Nov 22, 2023
Thank You

8/10 Good

Mauricio

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lisa Robinson on Nov 22, 2023
Thank you

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but it is showing some ware!
Stayed 1 night in Oct 2023
Response from Lisa Robinson on Nov 22, 2023
Thank You

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lisa Robinson on Nov 22, 2023
Thank you

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near I-95
Stayed 1 night in Oct 2023
Response from Lisa Robinson on Nov 22, 2023
Thank You

10/10 Excellent

Rosemary

Traveled with partner
Confort, needs upgrades in room new look , room needs to be wiped down especially the furniture,
Stayed 3 nights in Oct 2023
Response from Lisa Robinson on Nov 22, 2023
Thank You

10/10 Excellent

Colleen, LEXINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so friendly and helpful! From the front desk, housekeepers and staff that provided breakfast.
Stayed 1 night in Oct 2023
Response from Lisa Robinson on Nov 22, 2023
Thank you

10/10 Excellent

Wanda

Stayed 2 nights in Aug 2023
Response from Lisa Robinson on Nov 22, 2023
Thank you

10/10 Excellent

Annette

Traveled with group
Wonderful
We had a wonderful time with family and friends! Good location. Good coffee and service.
Stayed 1 night in Oct 2023
Response from Lisa Robinson on Nov 22, 2023
Thank you

4/10 Poor

JOSHUA

Stayed 1 night in Oct 2023
Response from Lisa Robinson on Nov 22, 2023
Thank you

2/10 Terrible

Wendy

Stayed 1 night in Oct 2023
Response from Lisa Robinson on Nov 22, 2023
Thank you

6/10 Okay

Merton

Stayed 4 nights in Sep 2023
Response from Lisa Robinson on Nov 22, 2023
Thank you

10/10 Excellent

Toni

Stayed 1 night in Sep 2023
Response from Lisa Robinson on Nov 22, 2023
Thank you

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lisa Robinson on Nov 22, 2023
Thank you