Ratings based on 130 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Augusta, GA

Posted Sep 6, 2017
Nice Oceanfront view, huge pool, very convenient to activities. I would stay again.
Comment from Hotel Management
Sep 7, 2017 by Westgate_CustomerCare, Hotel Management
Rick, thank you for the excellent review. We are so glad to hear that you enjoyed our beautiful resort, as well as the different amenities and activities we have to offer. We invite you back, and we hope to see you again soon! Sam
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Jul 7, 2017
Room was just as good as the website says it is, parking area not so good
Comment from Hotel Management
Aug 21, 2017 by Ariel, Hotel Management
Thank you for your feedback. We hope to see you back again!
3 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Clean and right on the beach.

Posted Jun 27, 2017
Pros: On the beach
Cons: I think compensation for inconvenience is a proper way to satisfy a guest and the manager although a nice person just would not budge.
Location: The Harbour Beach Resort is right on the ocean. It's called a resort but the only thing there is the pool and beach access.
I books this because it was right on the beach. The staff were very nice and courteous. We had a few problems with the unit. The dishwasher was broken and was replace on our last day of our 5 day stay. In the living room there was a condensation build up on the ceiling over the pull out couch where my granddaughter was sleeping. Drip, drip, drip. The maintenance man came and cleaned off the ceiling twice and I did it once so my granddaughter could sleep without getting wet. Two floors above us some guest believed that doing ones laundry and drying soaking wet towels was nice but it was not as their overflow of wet towels came down to our balcony and soaked our seats. I asked the management for a small refund of one day for our trouble but they refused. I think if they did that I would have felt better and gave the place another star.
Comment from Hotel Management
Jul 2, 2017 by Westgate Resorts, Hotel Management
Thank you for taking the time to write a review following your recent stay with us. I'm sorry to hear that you experienced some housekeeping deficiencies while you were here. Please be assured that I will share your comments with the appropriate department managers. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future! Ray
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, pool, and Jacuzzi. Beach access!

Posted May 10, 2017
Great time spent and perfect location. Near boardwalk and beach.
Comment from Hotel Management
May 14, 2017 by Westgate Resorts, Hotel Management
We always love to hear when our guests have had a spectacular experience and it is great to see that your visit was relaxing and enjoyable. We hope to welcome you back again in the future for another memorable stay with your family. Ray
5 out of 5
by Linda

Posted Apr 4, 2017 on Hotels
No grip bar in showers made it hard for husband while showering floors not very clean but all else was wondering . Will definitely stay again.
Comment from Hotel Management
Apr 9, 2017 by GuestRelations, Hotel Management
We appreciate your comments and suggestions and will look into these to see how we can better our property in the future! Despite the smaller issues you experienced, we're happy to hear that you enjoyed your stay. We look forward to seeing you soon. Ray
5 out of 5
by Erica

birthday weekend

Posted Apr 3, 2017 on Hotels
staff was amazing and friendly, very welcoming and i will be visiting again soon
Comment from Hotel Management
Apr 9, 2017 by GuestRelations, Hotel Management
We are happy to hear you had a great time, and that our friendly professional staff had an opportunity to enhance your overall stay experience. We are looking forward to serving you again during your next visit to Daytona.. Ray
2 out of 5
by A verified traveler from FL

Hotel is not a good as it looks online.

Posted Jan 30, 2017
Had to wait 25-30 minutes to check in as clerk went to dinner break around 9pm when we arrived. Hotel is right on beach, but nothing else around it. It's leaders as Resort but has no amenities that would make it one. It's old, somewhat rundown. Feels more like a motel 6 than a 3 star. It is fairly cleanly maintain but not a great option compare to a courtyard Marriott or Other 3 star chain hotels
Comment from Hotel Management
Feb 6, 2017 by Westgate Customercare, Hotel Management
Thank you for your review. Although we are sadden to know that your stay didn't meet expectations. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve. I have shared this feedback with the proper departments. We hope that if your travels bring you back to our area, you’ll give us another opportunity to serve you and make it right. Ray
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted Apr 14, 2016
It looks a little run down from the outside but the inside is very nice and clean. The pool area was nice too.
Comment from Hotel Management
Apr 26, 2016 by Westgate customercare, Hotel Management
Thank you for posting a wonderful review of your stay. We are delighted to hear that you enjoyed our Beach front location and are pool area. We are especially pleased to hear your thoughts on our clean and comfortable accommodations. We'd love to have you back again next time you're in Daytona!
4 out of 5
by Pamela

Posted Apr 10, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by GuestRelations, Hotel Management
Thank you for taking the time from your busy schedule to share such positive feedback. We look forward to serving you in the future. Ray
3 out of 5
by william from MB, New Jersey

not really a hotel

Posted Mar 21, 2016 on Hotels
Very nice room. But not really a hotel. it the resort is basically privately owned and rented condos No daily maid service. Reception desk only open from 8 or 9 AM until 11 PM . Have to Need key to get in and out of the building at other times. Have to empty your own garbage when ending your stay. they don't provide paper or plastic cups and you are expected to clean dishes and glasses if used. too many rules, restrictions. Bedroom too small even though hotel room is very nice.
Comment from Hotel Management
Jul 2, 2016 by GuestRelations, Hotel Management
Thank you for your review. Although we are sadden to know that your stay didn't meet expectations. Our Location is smaller than our other locations in the Westgate Family. As a timeshare resort our housekeeping schedule does run a little differently then what you are accustomed too. We hope you’ll consider staying with us again the next time you’re in the area so we may better demonstrate our commitment to your satisfaction. Ray