Not what i expected
Posted Jan 23, 2017
When you arrive all employees are very friendly and welcoming, curb side appeal is good to, lobby is beautiful, but they are doing renovations, hopefully for the better. View from the room was great. Everything outside was blocked off because of construction, no signs anywhere, took us a good 15 mins to figure out how to even get in. Room itself was ok, but not what i expected for a Hilton, bathroom was dirty, i dont think under the sink had ever been cleaned, wall paper all peeling. Didnt feel safe to open our sliding door bc fence was wide gapped and i had a small child. Both pools were closed for renovation, but we were advised we could go to another hotel for the beach and pool which was wonderful!!!
Comment from Hotel Management
Jan 26, 2017 by HotelMgmt, Hotel Management
While we’re glad the service you received was friendly, we wish other aspects of your stay were as satisfying. Please note, our terrace fencing meets safety regulations and we will share your comments with our housekeeping team. We hope we can fully earn your trust on another stay.