I was never greated as a member, they must look at each customer and verify that before arrival.
Breakfast area need to change their water cups and silverware. Plates were dirty in the buffet area too.
Comment from Hotel Management
Mar 30, 2017 by Manager, Hotel Management
We are so sorry you were not greeted as a member! We have trained our new staff members to rectify the situation. We appreciate the feedback regarding our breakfast area and have rectified that situation as well. We appreciate you valued feedback! Please come again soon and see our improvements!